An error occurred installing iOS 10 / can't update via iTunes
I have the same problem as many others displaying without finding an answer. My iPhone 6 has not been able to update since iOS 9.3.2. The obvious solution is updated via iTunes, but when I try it, iTunes says "this version of the iPhone (9.3.2) software is the version current." iTunes is up to date. I am running Mac OSX 10.7.5.
Please suggest a way to update my iPhone.
Hi benbencaro,
Thank you for bringing your problem of update for Apple Support communities. From your post, I gathered that you tried to update your iPhone 6 to 10 IOS through iTunes, but you can not. I have an iPhone 6 as well and I was very happy to upgrade to iOS 10. I'll be happy to help you with this.
iOS 10 requires iTunes version 12.5.1, which is available on Mac OS X versions 10.9.5 or later. You want to upgrade to El Capitan. Before the upgrade, it's always a good idea to save the Mac with Time Machine. The following items go on the means to backup and upgrade of Mac OS X.
Use Time Machine to back up or restore your Mac
Then, once you have upgraded to El Capitan, you will want to run the software updates from the Mac App Store. This ensures that you get the latest version of iTunes version 12.5.1 on your system.
Update the software on your Mac
Once you have set iTunes to update, connect your iPhone to your Mac and create a backup on iTunes (if you don't have one in iCloud) then you can upgrade to the new iOS 10.
The backup of your iPhone, iPad and iPod touch
Have a great day!
Tags: iPhone
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