an error occurred trying to access the service

I wonder why I bought a year subscription to Adobe Reader to convert PDF files to Doc files, when it WORKS and no one seems to be able to help me! I'm on a Mac Book Pro with Yosemite (do not upgrade it slows down your Mac evil) and whenever I try to convert a pdf file to a doc I get "an error has occurred while trying to access the service", can someone help me please?

Hi Cedric,

The customer service number is 800833687

Is the direct link to chat: http://adobe.ly/19llvMN

You must click on 'Still need help' to start the chat session.

You get this error: "year error occurred trying to access the service", all trying to access the service by the reader.

Try to use the link: https://cloud.acrobat.com/exportpdf log in with your Adobe ID and try to convert a pdf file to doc and check if it works for you.

Agress,

Rave

Tags: Adobe

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