an error occurred trying to rename a file in the destination directory code 5

When I try the installed software on this time its error getting
; an error occurred trying to rename a file in the destination directory code 5

Hi Sissi,

1. What is the full error message do you get?

2. This only happens when you try to install a particular program?

3. using the administrator account?

Step 1:

You can try to take ownership of the file or the folder and check.

How to capture a file or a folder in Windows

Step 2:

I also suggest you temporarily disable the antivirus software third and firewall on the computer and check to see if that fixes the problem.

If disabling the antivirus software solves the problem, you may need to configure the settings of the antivirus as a result program. Please contact the software vendor for assistance in this regard.

Note: Make sure that you enable the antivirus software, other security and firewall after the test programs.

Tags: Windows

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