An error occurred while running the installationCheck for "indesign_install" tool

When I try and install local versions of CC products that have been provided for me under license by the company that I work, I get an error:

An error occurred while running the installationCheck for "indesign_install" tool

Screenshot is below. This is a brand new macbook also (screenshot below), so I don't know why this is happening. Help them to do the work of installation, or as to why this is happening would be appreciated.

Thank you!

2016-08-04.png

Screen Shot 2016-08-04 at 10.17.08.png

Build.jpg

Hi Todda,

I'm not sure people in the download, installation, commissioning forums will be able to offer a solution, given that most of us know better in individual licenses. There are some members of the Adobe staff who jump in, and they may be able to help. If you don't want to wait, however, I would recommend first investigate with the administrator of your business licenses. You can also get help by contacting Adobe customer service.

Tags: Adobe

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