An internal error has occurred: demand is not suppoted.__Please contact Service of Support technique Microsoft for more information help.__Additional: unable to query host
It seemed have lost ANY ability to network. I have aparantly been hit with some sort of trojan_downloader that killed my ability to use administrative tools, regedit, System Restore. Get other mistakes, too (the drivers are corupt, material of finds which is no longer on the machine, etc.). Got rid of the virus, but still cannot use the net. Any ideas on how to restore would be appreciated.
Your computer is not really clean or the operating system was severely damaged by the infection. Make sure that the computer is free of viruses/malware, take a look at the removal steps listed in the following link. If you were this in-depth, go to the next thing. If you were not this thorough, go through the steps.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
If the computer is really clean now, and you still have problems you have described, the best solution is to backup your data and do a clean install of Windows. I understand that this is not the answer to most people, but from my experience, it will be extremely difficult, if not impossible to establish such a system damaged.
http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - you will need at hand MS - MVP - Elephant Boy computers - Don ' t Panic!
Tags: Windows
Similar Questions
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Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/lightroom/develop presets." I tried disconnecting and then signing unistalling the app and back in and resettlement. nothing seems to work. any help would be appreciated.
Cannot create the folder means that you don't have WRITE permission for this folder. Then... change your permissions.
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I installed Adobe Lightroom CC. Launching, a popup appears, which says: "AN INTERNAL ERROR has OCCURRED. Could not create the required folder: /Users/(my user name)/Library/Application Support / Adobe / Lightroom / develop Presets. "So even if Lightroom CC is installed, it will not launch. What should I do to allow him to launch?
I had the same problem, just bought a new Macbook Pro (June 2015) and Lightroom CC had this error as well. Here is the dialog box that I've had with Adobe, and it cures the problem:
Adobe: Please click on the search option in your Dock at the bottom of the screen.
Adobe: Then click GO on the MenuBar at the top of the screen.
Adobe:, and then click GO to folder, and then type: ~/Library/Application Support/Adobe /.
Scott: OK, I did
Adobe: Control-click on the folder and choose read information.
Adobe: Expand the section sharing & permissions.
Adobe: Click on + icon, and check if the administrator select
Scott: OK, I chose the Admin
Adobe: Give read and write to the Admini
Scott: completed
Adobe: Click the gear icon and select apply changes to included items
Scott: OK
Adobe: In the Finder window, click GO and select GO to folder
Adobe: Type in
Adobe: / Library/Application Support/Adobe/ and press enterScott: completed
Adobe: Control-click on the folder and choose read information
Adobe: Expand the section sharing & permissions.
Scott: ok
Adobe: Give read and write permissions to all users
Adobe: Then click on the sign + and add the rest of the users from the list
Scott: completed
Adobe: Now, please try to use the Lightroom from your computer.
Scott: Thank you - it works!
Hope this helps others.
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Resolution 1: Install the stand-alone package for the service pack instead of using Windows Update to install the Service Pack
Click here to show or hide detailed information
Note If you have already tried to install the stand-alone package for the service pack and you have encountered this problem, skip this resolution and go to resolution 2.
If you don't know if you've tried to install the stand-alone package for the service pack, it is recommended that you try the following steps to install the stand-alone package for the service pack. By using the stand-alone package to install the service pack, you eliminate installation issues that may be related to Windows Update. This simplifies the troubleshooting process.
How to obtain the stand-alone package for the service pack
To obtain the service pack, see the following articles in the Microsoft Knowledge Base, depending on your operating system, and then look for the option to install the service pack from the Microsoft Download Center.
935791 how to obtain the latest Windows Vista service pack
968849 how to obtain the latest service pack for Windows Server 2008
Solution 2: Run the system update readiness tool
Click here to show or hide detailed information
System Update tool checks your computer and trying to resolve certain conditions that can interfere with the installation of the updates or other software. However, before you download the tool, you must determine whether your computer is running a 32-bit version or a 64 bit version of the Windows Vista operating system. If your computer is Windows Vista installed, and you know which version you are using, go to the How to download the system update readiness toolsection ".» If you are unsure which version your computer has installed, follow these steps:
1. click on Start
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.
2. in the Search box, type System, and then click System in the programs list.
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The operating system is displayed as follows:
- For a 32 - bit version operating system, 32-bit operating system appears for the system type under System.
- For a 64 - bit version operating system, 64-bit operating system appears for the system type under System.
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After you determine which version of Windows Vista, your computer is running, download system update readiness tool.
How to download the system update tool
You can click here to download the preparation tool system update from the following Microsoft Download Center Web site. The following files are available for download from the Microsoft Download Center:
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Download the System Update Readiness Tool for Windows Vista (KB947821) package now.
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Download the update tool for Windows Vista x 64 (KB947821) package now.
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Download the System Update Readiness Tool for Windows Server 2008 (KB947821) package now.
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Download the System Update Readiness Tool for Windows Server 2008 x 64 (KB947821) package now.
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Download the system update for the systems Itanium (KB947821) package.
After you download and run the system update readiness tool, restart your computer. Then, immediately try to install the download package full of the service pack that you previously downloaded from the following Microsoft Download Center Web site:
http://www.Microsoft.com/downloads
For more information about the update of the system tool, click on the numbers below to view the articles in the Microsoft Knowledge Base:
947821 description of the update for Windows Vista and Windows Server 2008 system preparation tool
Resolution 3: Close or disable any applications that may be running, restart the computer and then install the service pack
Click here to show or hide detailed information
Important These steps may increase your security risk. These steps may also make the computer or the network more vulnerable to attack from malicious users or malicious software such as viruses. We recommend the process that this article describes to enable programs to operate as they are designed for, or to implement specific program features. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this process in your particular environment. If you decide to implement this process, take additional measures to protect the system. We recommend that you use this process only if you really need this process.
During installation, one of the most frequent causes of failure occurs when a third-party application holds open a file or locks a file that the service pack installer should use. For example, an application third-party antivirus or antispyware may cause this problem. To minimize this risk, follow these steps:
1. close all applications and restart your computer.
2. Once your computer has restarted, disable any antivirus or any antispyware application that can load during the startup process. You can normally disable the notification area application. This area is located in the bottom right corner of the computer screen. To disable an application in the notification area, follow these steps:
a. right-click on the icon of the third-party program.
b. click Close, disable, outputor an equivalent term in the list of options. If these options are not available, you may open the application and then close or disable in the application.
3. as soon as you close the antivirus or the antispyware software, try to click here to install the download package full of the service pack that you previously downloaded from the following Microsoft Download Center Web site.
4. After completing the installation of the service pack, enable the antivirus or the antispyware software that you disabled in the previous steps.
If your problem is still not resolved, you can try the steps of troubleshooting on your own, or you can contact Microsoft technical support.
Resolution 4: Uninstall security applications, restart the computer and then install the service pack
Click here to show or hide detailed information
Important These steps may increase your security risk. These steps may also make the computer or the network more vulnerable to attack from malicious users or malicious software such as viruses. We recommend the process that this article describes to enable programs to operate as they are designed for, or to implement specific program features. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this process in your particular environment. If you decide to implement this process, take additional measures to protect the system. We recommend that you use this process only if you really need this process.
A third-party security application (for example, an antivirus application, a firewall, or antispyware software) can still be causing the installation fails, even though you tried to disable the application. The Windows Vista SP1 installation requires several restarts of the computer, and the security application may be reload after the first reboot. Applications that provide registry repair features may also cause the installation to fail.
You can uninstall your third-party security application before you install the service pack. However, you should do this only if you are positive that you can reinstall the application as soon as the service pack installation is complete. To reinstall the third-party security application, you'll need either the original installation media for the application, or you need the original download. You may also need a product key to reinstall the third-party security application.
If you are sure that you can reinstall the third-party application, uninstall the application from the programs and features item in Control Panel. To do this, follow these steps:
1. close all applications and restart your computer.
2. Once your computer has restarted, click Start
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.
3. in the find what box, type programs.
4. click on programs and features.
5. click on the name of the security program that you want to uninstall.
6. click on Uninstall.
7. After you have uninstalled the program, restart the computer.
8. try to click here to install the download package full of the service pack that you previously downloaded from the following Microsoft Download Center Web site.
Note You have uninstalled your security software, and your computer is more vulnerable to attack by malicious users or by malicious software such as viruses. We recommend that you do not surf the Web, use e-mail, or use instant messaging, up to what you have done to solve the problem, and you have reinstalled your security software.9. After completing the installation of Windows Vista SP1, reinstall the security program that you uninstalled in the previous steps.
* All of these resolutions were conducted, but still having trouble running SP1 & SP2. It's a problem of installation and after the installation of Service packs 1 & 2 times. I have a SYSTEM of 32-bit operating systems. KB947821 analytical TOOL has also been installed!, by following the instructions in res 2. Security / Antivirus has also been disabled in accordance with the instructions of res 3 & 4. Service packs Download but will not work!
Get help the community?
Hello DavidCarmichael,
Thank you for your message. I see that you have already run the system update readiness tool. Feel free to skip step 1, but follow-up on the rest of the below troubleshooting steps:
1. According to your architecture of Windows 7, download / install and run the tool update system - CheckSur you can download the tool from the links below depending on your system type.
Download the tool update system (64-bit)
Download (32-bit) system update readiness tool
2. click Start type cmd (you should see the command prompt fill up) right click and select run as administrator
Inside the command prompt, type sfc/scannow
For more information regarding the file system checker.
* If corruption is found, see How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
3. once the SFC is finished, check your hard drive for errors.
4 restart the system update readiness tool. If errors have been eliminated, try to reinstall Service Pack 1. If this is not the case, go to step 5.
5. perform a Startup Repair, when starting, try to install the Service Pack.
Please let us know the results of each utility. We can't wait to hear back on your part.
See you soon
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Lightroom 6 error on startup (an internal error has occurred)
I bought Lightroom 6 online yesterday and tried to install it on my iMac OS X Yosemite 10.10.5 running.
When I start the software two error windows pop up:
Error 1:
An internal error has occurred. Could not create the required file: points then to Lightroom/xxx/develop Presets.
Error 2:
An error occurred when attempting to change modules.
The software .dmg has downloaded from my own account with Adobe and initiated with the registry key provided by Adobe in my account.
If anyone has experienced this problem before, and what is the solution?
Hi mikem,
You must change the permissions of the folder Adobe in two libraries.
> Go to the location: ~/Library/Application Support/Adobe
/ Library/Application Support/Adobe
- CMD + click on the Adobe folder
- Click on Get Info
- Click the Permission & sharing
- Click on the padlock
- Unlock it
- Change the permissions of writing & for all users.
Check the link and try the Solution 5: error changing modules
Let us know if it helps.
Kind regards
Assani
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I just bought, installed and registered 6 Lightroom. When I try to launch the product I get a message that says "an internal error has occurred" - could not create the required file: admin/Users / / Library/Application Support/Adobe/Lightroom/Filter Presets. Any ideas on how I can fix this?
Hi Anthony,.
You must go to the location: admin/Users / / Library/Application Support/Adobe/Lightroom
Hold down the CTRL key and click on Lightroom, click on read the information and click the permissions tab.
Provide the permissions to read and write to your identifier and then close.
Then reopen Lightroom. You should be able to open Lightroom.
Please let us know if it helps.
Kind regards
Tanuj
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Since the installation of Windows 10 this month when I try to run the Adobe Acrobat Reader software, the only answer I get is a pop-up, "an internal error has occurred." I uninstalled then reinstalled. The same problem. I tried the acrobat_ittools_cleaner_p2_061713.exe cleanser, Adobe, then by reinstalling the program. The same problem. I can't find any course solutions to this problem on the web. Can you help me? Thank you very much,
PS Chrome does more either. Tried to uninstall Chrome but no luck. My PC says it is "running".
Hi bobl6606355,
It seems to be the problem with permissions.
Please post all the files & folders on your system.
Navigate to \AppData\Roaming\Adobe\ \Users\ [username] [drive] & feed all permissions for the complete file.
How to give permissions on a folder
-Right click-> properties-> Security-> Advanced-> owner-> select the account
Let me know if it solves the problem.
Kind regards
Nicos -
MX 922 scanner error - my garden of Image - an internal error has occurred. Out of this software.
When scanning, a screen will appear with My Canon Image garden and I still get this error message - an internal error has occurred. Out of this software. The scanner analyze the element and saves the file in My Documents, but it would be nice if the garden Image worked like it is supposed to. I had a MX922 for a few years, but it has stopped working. I bought a new printer 922 and it does the same thing. I have Windows 7 Home Premium. Any ideas?
Hello.
To resolve this problem, try uninstalling drivers MP, IJ Network Tool and the program of my kindergarten picture from your computer. Once this has been done, please visit the following link to download the program of MP Drivers and my garden picture update of our Web site.
MX920 series drivers & software
It has not responded to your question or problem? Find more help contact us.
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When I first set up the option to Backup and Restore to backup some documents (only) on an external hard drive, I got the error message "an internal error has occurred." The parameter is incorrect. (0 x 80070057). Then when the clock reaches the designated backup time, the computer actually perform the backup. But now I am unable to open the backup center and restoration of anyway, so I can't adjust the time, I can not restore or select other files to back up. I simply do not have access to the backup and restore options. I always get the "an internal error has occurred." The parameter is incorrect. (0 x 80070057)" whenever I try. So I still can not turn off the current backup parameter, which is set to back up every night at midnight.
Hello Tjohanne
Please write to the Microsoft Forums.This problem can occur because of a bad sector at the end of the volume that you are trying to save.
However, as a workaround, you can try the following methods:
(A). if you save the backup files in the first 750 GB hard drive, you can save the backup files in the second hard drive 300 GB with the letter E to test this issue. However, if you save the backup files to the second hard disk 300 GB with letter E first, you can try to save the backup files in the first 750 GB hard drive with the letter C or D.
Run (B). disk check to check the hard drive
Note: Please make sure that the DVD DRIVE is the first boot device.
1. Insert the DVD of Windows 7 and restart the computer.
2. when we are asked to press a key to boot from the DVD, please press enter or the SPACEBAR.
3. click on 'Next' and then click 'repair your computer '.
4 Please, highlight 'Windows 7' and click 'next '.
Note: A computer can store multiple copies of Windows 7. Please highlight the one that is experiencing problems. The order of the elements in the dialog box is identical to that on the start menu.
5. in the dialog box titled "System Recovery Options", click on "Command Prompt" and type the following commands. Please press ENTER after each command.C:
CHKDSK /RNote: Please replace "C:" with the actual drive letter of the system drive on which Windows 7 is stored.
6. Please let me know if an error is detected.C. now use another backup tool to check if you can back up files on the computer correctly.
It may be useful
Thanks and greetings
Support Microsoft-dieng
Visit our Microsoft answers feedback Forum and let us know what you think
http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ -
Installing DirectX, that an internal error has occurred...
PROBLEM:
I get the following error message "DirectX Setup: an internal error has occurred." Please refer to the DXError.log and DirectX.log in your Windows folder to determine the problem. "When you try to install ANY version (version 9 or later) of DirectX using the directx web installer or the full installer. Please click to see these two newspapers DXError.log and DirectX.log.
REASON:
Why I'm trying to install directX this is because I am playing a game, "Dead Island", which apparently requires DirectX 9 .0c for the sound working properly and is my DirectX 9 .0c is missing files or is damaged and must be repaired/reinstalled. Irrespective of Dead Island requires DirectX 9 .0c or not, but it's the fact that I can't get directx even install or repair itself without the above error.
SUMMARY:
It seems that it does not matter which version of DirectX, I try to install the result of late is the above error message. This means DirectX 11, 10 and 9 and tried the directx web installer, but also complete installers with the same result. I searched and searched this forum and google searched and found different jobs with the same problem with different fixes the majority, arguing that their antivirus was the cause. Current indicated by DXDIAG DirectX version is version 11.
I apologize if there are several posts like this, but I guess that these errors of DirectX are unique to each problem, so a new position must be made for each error even if the error message is obviously identical the DirectX error logs cannot be.
MEASURES HAVE BEEN TAKEN:
1. I've gone the route of software protection and uninstalled all traces of firewall antivirus/spyware and part 3 (which consisted of Avast and Threatfire) and the problem persists. Reinstalling the operating system is never my thing that I would like to know how to solve the problem now, in case this problem from happening again.
2. I tried restores system as soon as a few months and the problem persists.
3. I tried (SFC/scannow) System File Checker and found where it is said some of the problems have been resolved, and some could not be corrected. See log. (50 MB)
4 Ran scans using several antivirus software different such as Spybot, Malwarebyte s, Avast, Threatfire and the list goes... and no infections not found and to my knowledge I have never been infected.
5. tried "Microsoft difficulty it Center Beta" and there investigate and fix everything he could find, which wasn't much, and the problem persists.
6 SP1 is installed and all updates are currently being updated.
TECHNICAL DATA:
I'm on Windows 7 64 bit Ultimate edition.
CONCLUSION:
I would like to see this problem get fixed and am willing to try almost anything except the easy way and reinstall the OS so please don't not to do this. Currently, it is a minor problem but could be a major problem if a new version of DirectX is eventually released and would be unable to install it because of the problem obvious. I am looking for any advice, known solutions or useful facts regarding my problem.
I look forward to the answers. =)
Hello ComputerNerds
Below are a few threads on this issue. Some associated with other versions of the OS but the soultion threads are the same for Windows 7. If you have any questions please let me know. Thank you.
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Impossible to install Microsoft products, getting "an internal error has occurred."
It seems that I am more able to install the Microsoft product. This all started when I tried to reinstall Games for Windows Live as he kept randomly sign out after a half hour of play. After completely uninstaslling, I tried to reinstall it and got the error "an internal error has occurred." The journal is here: http://pastebin.com/d0i1b6ES I have been unable to solve this delivers also the number I got to support GFWL is now supported in Xbox Live.
But it seems that the problem goes further than GFWL. I started by Skype and it needed to be updated, only it wouldn't install the update due to "an internal error has occurred" error code: 1603 and the making available of patches online seem to not work. With a single instance of Microsoft installation set (50461) I also had "an internal error has occurred."
I'm really at a loss with this.
Jasper
The reason why I am interested in the free disk space on your C partition, it is that it would appear reasonable to perform an in Place Upgrade. To do this, the more satisfactory is to download a copy of Windows 7 on one partition other than C and run together to the top from there. You can then repair the installed copy of Windows 7on your C partition. All you then need to do is install all Windows updates after SP1 update. All programs and data files remain unchanged.
The C: drive
Local fixed disk description
Uncompressed
NTFS file system
Size 922,79 GB (990,841,401,344 bytes)
Free space 109.10 GB (117,141,598,208 bytes)To continue, you would need to create a new partition taking 50 GB of disk space on your C partition. That would leave your C partition with 60 GB of free disk space, and I would prefer to see more. When you have completed the in Place Upgrade you can remove the downloaded version of Windows 7 and to merge the partition in C.
I guess you know the installed copy of Windows 7 product key. Please confirm that you are and that it matches the key specified on the COA sticker on the computer case. Please confirm that the copy of Windows 7 installed is not an upgrade from Windows XP or Vista? Do not post details of the 25-character product key.
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Installation of DirectX 11 "an internal error has occurred."
I tried for hours to play BioShock infinite, but every time I open it it says that it needs directx11. I clicked on run-> directdiag-> and he said I have directx 11. So I went to download directx11, and when I install it, it comes with an error saying "an internal error has occurred." He also says to check the logs of windows, so I did and that's what I came with...
--------------------
[31/03/13 20:44:38] module: DXWSetup (Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngineSections are not initialized.
--------------------
[31/03/13 20:44:38] module: DXWSetup (Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProcCDXWSetup::InitInstallEngine() failed.
--------------------
[31/03/13 20:46:47] module: DXWSetup (Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngineSections are not initialized.
--------------------
[31/03/13 20:46:47] module: DXWSetup (Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProcCDXWSetup::InitInstallEngine() failed.
How can I fix? I'm extremely tired of trying.
Hi Lee,.
Please contact the Microsoft Community.
I would have you to make reference to the 'most useful answer' in this thread.
Note: Be sure to only replace the link in the suggestions with this.
We know if that helps you.
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Private key certificate - an internal error has occurred... Win7
I'm trying to import a private key certificate (.pfx) file into the personal certificate of the local computer (win7) store. Here's my problem: an internal error has occurred. This can be either the user profile is not accessible or the private key that you are importing might require a cryptographic service provider that is not installed on your system. Any idea?
A box of Win 2003 and then export import worked for me, when you try to import a .pfx file in a Windows Server 2008 R2 x 64 box. Thanks a lot for the post!
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Title: I am unable to change the background of my computer.
Windows 7 Edition Home Premium. Whenever I try, an error message is displayed saying "this image may be defined as wallpaper. An internal error has occurred. »
When I try and access a photo, I do not see the image.
Hello
Follow the steps mentioned below and check if that helps:(a) click on start.
(b) select Control Panel .
(c) select ease of access Center.
(d) select make the computer easier to see.
(e) if there is a check mark to Delete (if available) background images, uncheck the box, restart the computer and try to Add images to the background.
(f) if there is no check box in front of Delete (if available) background images, select the box to Add a checkmark.(g) customization, select a color background and Save it.
(h) now repeat steps 1 to 4 of the .
(i) uncheck remove background images (if available), apply and OK.j) now, I suggest you to change the background image and check.For reference:Change your desktop background (wallpaper)Hope this information helps. -
Acrobat reader DC - "an internal error has occurred."
Since the upgrade to Windows 10 my computer does not allow me to view the pdf files in acrobat reader DC. If I try and open a pdf file it says "an internal error has occurred."
Please see the steps described in this thread with a similar problem: Acrobat Reader: "an internal error has occurred" popup after installation Windows 10 - Chrome also does not start
Let us know if you still experience the problem.
Kind regards
Meenakshi
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