An older version of Adobe Creative Suite is installed on my computer (iMac). This version is no longer valid. I ordered creative cloud and then the installation is you asked the product code of the Suite. I have the old code entry and it say that it is no

Similar Questions

• I opened creative cloud and it says that I must check mi email address... I already checked it!

  So, I'm trying to install Illustrator trial cloud but creative continues to tell me that I need to check the email address of mi, but I already have and in my account page it says that it is verified and it keeps telling me to do and cannot install anything

  I already rebooted the computer...

  < image has been deleted by the moderator >

  Hello

  We've checked your account details, I wish to inform you that all is well with your account.

  I would ask to connect with a correct email address. The area of the screenshot says * @ otmail.comg. However, it is supposed to be hotmail.com.

  Rename the following file to connect to cloud creative app.

  1 Opm.db to Opm.db_old.

  2. location: C:\Users\[Username]\AppData\Local\Adobe\OOBE.

  3. start the creative cloud app, connect to it with correct email.
  

  Please come back if the problem persists.

  Thank you

  Atul Saini

• When installing adobe creative cloud cc, encounters the error code: two hundred and thirteen.what can I do?

  When installing adobe creative cloud cc, encounters the error code: two hundred and thirteen.what can I do?

  I don't see a specific fix for this.

  go through these steps, download, installation or update of Adobe Creative Cloud applications error

• I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada.

  I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada. How can I sole this problem?

  Please refer to: FAQ: How can I share my membership creative cloud?

• I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  Hi Dawud,

  You can follow the article: sign activation, or connection errors. CS5.5 and later, Acrobat DC that will help you get this issue fixed.

  Let us know for any additional questions.

  Thank you

  Yann Arora

• Installer failed to initialize on Adobe Creative cloud what is the significance of this?

  Please help that installer was unable to initialize on Adobe creative cloud what is the significance of this?

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Hello!!! need help! need to know if the book of Jim Maivald on Adobe dreamweaver is included in my purchase of adobe creative cloud.  Please inform.  Thank you!!!

  Hello!!! need help! need to know if the book of Jim Maivald on Adobe dreamweaver is included in my purchase of adobe creative cloud.  Please inform.  Thank you!!!

  No, it isn't.

• Hi, I have adobe creative cloud and a Macbook. I want to the passage of the mouse to pen. Any recommendations?

  Hi, I have adobe creative cloud and a Macbook. I want to the passage of the mouse to pen. Any recommendations?

  The best solution is to buy a wacom tablet, go wrong with breakfast as the draw Intuos | Wacom , Intuos Photo | Wacom or the Art of Intuos | Wacom this way you cn get used to it.

• I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?

  I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi carlottav39691716,

  Please see the following links:

  Error 43 - I can't download any adobe apps CC or creative cloud Manager

  Creative cloud, re-install-Dungeon error 43

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I downloaded a free trial of Adobe Creative cloud and dreamweaver CC. I am not able to download a .psd to see how to extract the HTML and CSS.

  I downloaded a free trial of Adobe Creative cloud and dreamweaver CC. I am not able to download a .psd to see how to extract the HTML and CSS.

  Download button is disabled. What is the case for a free trial?

  Hey girijamg,

  I asked that you try to open a page because snippet Panel will be disabled until there is a html page is open in DW.

  Excerpt from Panel will be ready for the job that after any html page is open in DW.

  Hope it makes sense.

  Lalita

• I buy the Adobe Creative cloud and paid, but when I downloaded and set (photoshop CC), he still appeared "is the evaluation version and cross the date limit.

  I buy the Adobe Creative cloud and paid, but when I downloaded and set (photoshop CC), he still appeared "is the evaluation version and cross the date limit.

  Hello

  You can also see Cloud Creative applications back in test mode after an update until 2015 for CC

  Hope that helps!

  Kind regards

  Sheena

• I have download the LR 5 trial software and you want to buy LR 6 software. I confuse myself with the offer Adobe Creative Cloud and LR CC

  Download the trial software LR 5 and you want to buy LR 6 software. I confuse myself with the offer Adobe Creative Cloud and LR CC

  You can subscribe ($10/month is the lowest for lr and ps) and pay monthly and enjoy for free (as long as you keep your subscription) upgrades, pricing and membership creative cloud plans | Adobe Creative Cloud

  or you can pay once and own (but not free updates), products

• I have Adobe creative cloud and that you may have noticed that I have mu, tiple versions of programs such as PhotoShop and After Effects, take a lot of space on my hard drive. i.e. CC of Photoshop, Photoshop CC 2014 and 2014 CC Photoshop. I can uninstall

  I have Adobe creative cloud and that you may have noticed that I have mu, tiple versions of programs such as PhotoShop and After Effects, take a lot of space on my hard drive. i.e. CC of Photoshop, Photoshop CC 2014 and 2014 CC Photoshop. I can uninstall one or both of them?

  CC and CC 2014 are separate apps, you can uninstall the version that is not necessary, CC 2014 is the latest version.

• Cannot install Adobe Creative cloud and can't remove it

  Help, please. During the software update (for windows 8), the computer was off. There was an error in update: C000003A. After that I went back to the previously saved configuration (if I understand correctly) I tried to install all my programs once more (desktop, Adobe Creative cloud, etc.) During installation of creative cloud installation saying that the previous filed was not properly deleted), I deleted the file "Adobe" according to the instructions from Adobe and also deleted with CC Cleaner.  Doesn't work. I can't install my Adobe or remove and reinstall. It's text from Adobe:

  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF027,D ...   -------------------------------------- Summary --------------------------------------  - 6 fatal error(s), 0 error(s)    ----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db  ----------- Payload: Adobe Photoshop CC 2015 Support 16.0.0.0 {3FB7A108-368A-4849-A3F3-69571BAAC457} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db  ------------------------------------------------------------------------------------- 

  In this case, it is better to own reseating of the creative cloud app and then try to install Photoshop cc.

  Follow the procedure below:

  
  

  Uninstall Adobe Creative cloud only.

  Using creative cloud | Uninstall the creative cloud desktop application

  Restart Computer after uninstalling cloud creative app.  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Disable the firewall temporarily.  [Optional step]

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  
  

  • Run the cleanup tool Adobe and if present remove below mentioned only options:
  • Creative cloud office
  • Adobe Photoshop cc
  • Adobe Application Manager
    

  
  

  
  

  http://download.Macromedia.com/SupportTools/Cleaner/Win/AdobeCreativeCloudCleanerTool.exe

  
  

  
  

  Step 5:
  

  Then, download and install the Adobe Creative Cloud app and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  After having downloaded the file Setup.exe of Coud creative , right-click on it and select the option "run as administrator".

  Once the Adobe Creative Cloud application is installed, login and try again to install Adobe Photoshop CC.

• Hi, I use the version Enterprise of Adobe Creative cloud and I can't throw all the Adobe programs.  Help, please!

  I tried to restart my system, but it does not work.  No programs appear in the Manager of tasks either.

  Shawn,

  To launch applications, click the name of the application in the Adobe Creative Cloud Desktop application: launch of applications after installation.

  Guinot