An upgrade on the spot with a Vista Home Premium SP1 won't work...

My Vista Home Premium has some problems such as the audio service starts do not. Microsoft sent me a Vista DVD but it is SP1 and I installed SP2. It will work yet? I want to perform and the upgrade on the spot, but it does not give me the option to upgrade... just do a custom upgrade which is really just a new facility.

Any help is greatly appreciated!

Ryan Ryan Kaskel Internet Consulting http://www.ryankaskel.com/ http://consulting.ryankaskel.com/ RyanKaskel.com

You will need to uninstall SP2.

The SP installed cannot be higher than the SP on the DVD; Otherwise, the operating system installed is newer than what's on DVD, and upgrade is not available...

http://support.Microsoft.com/default.aspx/KB/948537

How to uninstall Windows Vista service packs as a troubleshooting step

http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

Above the tutorial shows you how to do a repair installation.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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