Analyze problems with Pro L7555

using pro L7555, win7 32 bit and solution center of 140 hp. Using Pro L7555, Win7 32 bit and HP solution center 140. scanning seems to fill correctly, however scanned images or documents is not found on the computer.

Tried to uninstall, reinstall completely. Found the fix possible, download solution and message get that update can't stand no HP devices on my computer. Downloaded HP Print and Scan doctor and everything out OK. Analysis of test works but is not found on the computer.

Well, all except the HP scan app worked. I found the Bin folder, but not scnapp.exe. I suppose the problem is after all HP solution center software.

Thank you for help you and not to give up on this one.

I certainly want to Bravo and mark this thread as a solution, and I hope that I can understand how to do this.

Tags: HP Printers

Similar Questions

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    Unfortunately when I installed the drivers I had not disconnected the cable USB Deskjet.

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    Hi @Joannacherry,

    Welcome to the Forums of HP Support!

    I see that you are having problems scanning with your HP Deskjet 3520 e-all-in-one printer. I want to help you with this.

    In order for me to help you, I may need more information. It seems that you are having problems of computer of window 8, but not the Mac?

    Do you get any error messages?

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    Please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.

    What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

    I recommend, updated the firmware of the printer, click here to download it.

    Here is a document that I recommend that you try Scan from Windows 8 with full functionality software HP for HP Multifunction printers.

     
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    8Lives,

    Just a note to say thanks for hanging with me and driving me to an exceptional result.  The printer work from now on, the two computers and not only as a printer, but as a fully functional all-in-one.  He has never worked this way before, mode scan fax or computer.

    I hope that my questions has not caused too much eye-rolling on your part.  Be accomplished without your knowledge, this never could clear and excellent help.  I especially appreciate timely responses, you have done throughout this process.

    Kind regards

    J_A_K

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    EtreCheck version: 3.0.5 (309)

    Report generated 2016-09-26 08:52:41

    Download EtreCheck from https://etrecheck.com

    Time 02:19

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: No problem - just check

    Hardware Information:

    MacBook Pro (17-inch, mid 2010)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro6, 1

    1 2.66 GHz Intel Core i7 CPU: 2 strands

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    BANK 1/DIMM0

    OK 4 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

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    Intel HD Graphics

    NVIDIA GeForce GT 330M - VRAM: 512 MB

    Color LCD 1920 x 1200

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    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

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    Storage of carrots: disk0s2 999.35 GB Online

    SAMSUNG SSD 850 EVO 500 GB disk1: (500,11 GB) (Solid State - TRIM: No.)

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    Apple Inc. BRCM2070 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

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    [loading] org.virtualbox.kext.VBoxUSB (5.1.6 - 2016-09-19) [Support]

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    Ciao.

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