And fingerprint reader UPEK Protector Suite problems

Similar Questions

• Nine T450s and fingerprint reader has stopped working

  I know that many people have had this problem but I can't find the solution. One of the sons of 2014 has a "resolute" response but all that says is "it seems to have solved my problem." Left, wondering what solved the problem...

  I've had this computer for a week. The fingerprint reader worked fine until yesterday. Not sure if it was a coincidence, but I connected an old drive to write DVD on USB port to try and install an old software. After that, the fingerprint reader is is more light up or work. The driver seems to work fine in Device Manager, but when I open the fingerprint reader app I get a message saying that the drive is not connected.

  It's a problem that remained to still unresolved and unanswered by Lenovo or is there a solution can someone tell me?

  Any help will be much appreciated.

  UPDATE: support said that the keyboard is what has been the cause of the problem and replaced the keyboard. The drive works fine now.

• ThinkPad W700 (2752-62U) and fingerprint reader

  I got my new Lenovo W700 a few days ago and updated the preload system. Now, I had the problem that I can't record or use the scanner digital for anything whatsoever. I always get the message that "fingerprint reader cannot be initialized by this program, because access is denied' I've tried every username, administrator, same result! Can anyone give me a tip I can try? best regards Mike

  Thanks for the tip, but also easy, it seems, an uninstall and reinstall of the software fingerprint on the scanner manually resolved the problem. It may be that uninstall it stops at the end and you need to cancel the process. Later, download the software from the homepage of Lenovo and install it. Who is and re-register fingerprints! Greetings

• Passwords and fingerprint reader during the upgrade of Windows 10

  I bought my laptop, his RESUME, and it came with a fingerprint reader so that I would not type my password every time I need to connect. Now, I like this feature, and as someone who can't remember passwords unless you have to use every day and auto fill is not an option. Now I don't have add a password for my laptop and I remember to change once before but I forgot a new and the trick is no help whatsoever. I want to upgrade to Windows 10 now I don't know if the finger print scanner will still work as my password or if the sick have to implement again and if I still need the password. Help, please.

  Your problem is common for people using a fingerprint reader. Here's what you should do to put the machine on a secure basis:

  1. Logging in as an administrator account.
  2. Click the start planet.
  3. Type cmd.exe in the search box.
  4. Press Ctrl + Shift + Enter
  5. Click on "Run as Administrator".
  6. Type the following commands and press ENTER after each:
     NET user "user %%nom" 123456
     (to set your password to 123456)
     Abcdef spare NET user / add
     (to create an account to spare with a password to abcdef)
     net localgroup administratore Spare / add
     (promote spare account to admin status)
  7. Open a session under the alternative account to test it.
  8. Details of these two accounts on paper of the document.

  The alternative account is necessary as the spare for your home key is necessary. If you don't have a spare account, what will you do if something goes wrong with your main account? You'd be in diabolical trouble!

• Dell Studio 1737 Webcam and fingerprint reader

  I recently bought a refurbished Dell Studio 1737 and its big, but it did not come with thewebcam or fingerprint software installed and no disk, so, although I have

  installed the latest drivers, they cannot run as there is no software. I managed to find and download Dell WebCam Manager, but then I installed the

  pilots, he said that there is no device detected. I can not even find the fingerprint reader software, I understand his Digitalpersona called, but I had no record of such or

  software with my laptop. Can anyone help? Thank you

  Hi GSNYDER70,

  I have a Dell Studio 1737 and I changed the original Palm with another fingerprint reader without a provided, naturally original Dell. When I downloaded the driver Dell Web site package that I surprised... There are only drivers, but not the software! The original software provided with the computer laptop Studio 1737 is Digital Persona of Digital Persona Inc. I asked a question to Dell technical support, but no response because I am out of warranty. On the site Web of Digital Persona, I found a software that can work with the fingerprint Authentec AES2810 reader model but you have to pay for it. Quality on the web I found another user of Dell which solved the problem: you can download the Digital Persona version 4.10.3790 of the HP Web site software! Here is the link:

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?CC=IT&destPage=softwareDownloadIndex&LC=IT&softwareitem=ob-82207-1&tmp_docname=

  I installed it and now have the fingerprint reader work perfectly. If you have any further questions please ask me. Best regards.

• Tecra M5: Questions of Protector Suite

  Hello:

  I installed my protector following the version 5.4.0.
  It was working perfectly before the upgrade. I'm running a Tecra M5 with XP.
  Now when I sign on an application with it, the first field is filled just in all areas in demand no matter what I choose.

  For example, if the first field of the sign on is a "bob" name and the second is the password and then address, the protector suite will bob in all areas.
  When I look in the registered applications, all the fields seem to correct it.

  Someone had this problem as well?

  Thanks in advance

  Hello

  Have you tried to reinstall the software?
  Maybe there will be something wrong during the update procedure.
  I recommend reinstall the software and then check again

  You said that this problem happened after the update.
  I guess the update has not been installed correctly or the update files contains a few bugs

  PS: It might be interesting for you if you want to know something more about this software
  http://support.gateway.com/s/mobile/gateway/450RGH/PSQLDatasheet.PDF

• Fingerprint reader does not react anymore while the software seems to work (Thinkpad E530 Windows 10)

  I used logg in via the reader of fingerprints (windows 10) with no problems, now the fingerprint reader does not react anymore when I pull the finger. I managed to remove all the passwords in the password manager (still not sure about it as I don't really understand how all the components work together) hoping that would solve the problem. Not the fingerprint reader software keeps asking me to register a new finger. Everything seems to work fine (I can pick a finger to be registered, type my password windowns) until I asked me to draw the finger on the fingerprint reader: nothing happens! The indicator that shows how the finger was scanned shows nothing at all. Looks like the software works, but the fingerprint reader itself is dead. However, looking into the information system the "TouchStrip Fingerprint Sensor' (WBF mode advanced) seems to work fine.

  Help, please. I don't have any idea how to find out what's not here.

  Thank you very much for the tip! He works in fact :-). Even if it does not seem logical to me, as I never put it in place a front pin - and fingerprint reader work very well even without PIN code. But who cares - the main thing is it works now! So thanks a lot again :-)!

• T500 fingerprint reader does not load at startup (blue screen)

  I have 2081CTO T500. Provided natively with Vista Home, but I reinstalled with XP Pro SP3. All the latest updates are installed both drivers and windows (as of March 12, 2010).

  I've had this laptop for about a year and the fingerprint reader to work properly. A few months ago it stops working for some reason any and I stoppped using it. I finally had time to reinstall the whole windows and installed. It worked well for about a day, but today I was using my computer and it suddenly froze unanswered. I turned off and when I walk back, the fingerprint sensor would not load and a blue screen came up with an error that a failure to boot and windows kept just restart at this stage and display the same message. I password protected journal and had loaded all ten fingers to use during the connection (not the Welcome screen).

  I tried power cycling, did not work. Subsequently had to connect via safe mode, disable the fingerprint sensor to connect and then reboot in normal mode to be able to connect without the Blue error screen. I tried updating the BIOS, did not work. Reinstalled the sensor of fingerprint, again the same problem. I also reset the fingerprint sensor in the BIOS and reinstalled the software, but still the same problem. Basically now I use the home screen and in this way, that I don't get the Blue error screen. It just continues to show as if the sensor is train load, never happens, so I just put a password and enter. I remember that some months ago, when I had a problem, it was similar. It worked fine, but when I turned off the Welcome screen, I suddenly had a problem with the sensor that was not resolved until I reinstalled windows. Now that I think of it, it could be the same disabling the Welcome screen things screwed up again.

  Could someone please explain what is happening? Why are there so many problems without the windows welcome screen? I know that the sensor works very well because when I am trying to scan my fingers or even connect to Thinkpad security systems, it works fine. It's just windows connect you that is screwed. I can't go back again to work at least with the Welcome screen. I'd appreciate any help.

  After a few bars, I isolated the problem to the personal firewall. I changed the settings and fingerprint reader worked very well. I hope this will help someone in the future.

• Need to reset the Protector Suite fingerprint reader - Satellite M105-S3084

  My wife was interested in using the Protector Suite fingerprint reader that came on his Toshiba Satellite M105 S3084.
  She tried to register, but it looks like someone has already registered and need of the original candidate of fingerprint or password.

  I have extracted a confession from my teenage daughter, but he does not recognize her fingerprints, and she can not remember the password.
  She thinks about one of his friends were playing with it (it was a year ago).

  Anyway, we can reset everything, so that my wife can do it again?

  Thanks in advance.

  EK

  Hello

  Seems the same problem I have... Following error message box appread.

  <>
  Operation failed. Tempplates duplicate already exists >

  I used to use VISTA and I have registed finger the index print until yesterday. I deleted all the partition and then installed Windows 7 and installed all the drivers. I could all registry middle finger, but I was no longer able to index regisger.

  Another reason, I created a new windows profile and delete the old profile of windows. After that, I could not record not only the index, but also major as well. I guess these finger print data stored outside the windows user profile, but I can't find where it is. How I remove registerd information?

  Feature: Portage R600 PPR61E 11b

  Please adivese.
  Mabo

  Post edited by: mabo

• Qosmio X 500 - 11 d: Fingerprint reader question and webcam problem

  Hello

  I am the owner of a portable X 500 - 11 d of Qosmio computer and I ran into a few problems these last time:

  1. After installing windows 7, the fingerprint reader has worked flawlessly for about a month, but now the login screen of windows 7 not poster not the option to connect with the fingerprint and when I try to start the utility of fingerprint toshiba it gives an error could not connect to the sensor.

  The strange thing is that I can't find the finger print sensos under Device Manager. Windows just does not detect it. I tried to reinstall the drivers and software, I've updated the bios but nothing works.

  2. the camera on the laptop, it is installed properly (the said driver is ok) but when you use the image is all black. I should mention that the blue light turns on when you use the camera.

  I tried to find a solution to the fingerprint issue o the forum here, but nothing has been using, hope someone knows how to solve.

  > The strange thing is under the Device Manager I don't think the impression sensos finger; Windows just does not detect it. I tried to reinstall the drivers and software, I've updated the bios but nothing works.

  Well, I m sure this laptop model X 500 - 11 d supports the fingerprint sensor.
  Please set the BIOS to default settings and check if there is a BIOS setting that can enable or disable the fingerprint sensor.

  > 2. The camera on the laptop, it is installed properly (the said driver is ok) but when you use the image is all black. I should mention that the blue light turns on when you use the camera.

  I had the same problem. In my case, that the room was too dark and the cam didn't work well. I had covered the lens of the webcam and after that I withdrew my finger from the webcam, webcam worked again. Notes; the room was very bright and the probe could catch the environment. I don't know if this could help Mr. maybe, you need to uninstall the webcam software before you try this procedure

• Satellite X 200-21dts: fingerprint reader problem

  Hello world

  I was hoping that you can help me solve my problem. Today I bought the new Satellite X 200 - 21dts, the registration of the user in Protector suite QL I get the message * ERROR of DIGITAL fingerprint SOFTWARE * ' an internal error has occurred (pt: tfmerr-1001). "
  Updated all drivers, resettled, but nothing helps. So, anyone know how to solve this problem, or maybe it's the hardware problem?
  Thank you

  My Tecra have same fingerprint reader and occurred error tfmerr-1081 about 6 months ago. someone help me please.

• Tecra A8 - Protector Suite QL and Firefox 2.0

  Since I upgraded my Firefox to version 2.0, protector suite no longer recognizes the web pages I visit such registered. Is there an update for Protector Suite QL?

  Background: Tecra A8 with fingerprint reader

  Hello

  I m not 100% sure, but I think that at this moment, the software works only mind IE.
  I studied a bit in knowledge Toshiba Web site and found a document on the relocation of the software to authenticate fingerprints for UPEK (ProtectorSuite QL 5.4.0)
  http://support.toshiba-tro.de/KB0/TSB6701I80004R01.htm

  The chances are very low that the relocation will help, but you know; try is free and if you want, you can test it.

• Windows 7 RTM fingerprint reader and webcam for TX2 driver status

  I read somewhere on the site of HP windows 7 drivers for this TX2 - 1027CA won't be available until October 2009. Still I use it now, and the main system works well. There is a problem in the fingerprint reader and perhaps the webcam for me at this point. Until that HP provides drivers updated, I was wondering if there may be versions beta drivers for the TX2 I could try. I am ready to continue using windows 7, but I would try to install the drivers updated as soon as possible. Maybe it's two months away and one month after the availability of the operating system for MSDN subscribers (several companies and developers). I guess this list of reading, some other people who have found what is and is not possible on the TX2 today under 7. Could you give us a brief run down on what drivers are working or not working do not? Fingerprint reader and webcam are of great interest for beginners. My goal is to run what can work.

  The WebCam driver installation is not necessary. You can use the MediaSmart WebCam software to test

  Link: ftp://ftp.hp.com/pub/softpaq/sp43501-44000/sp43591.exe

  Driver fingerprint (beta):

  32-bit: http://win7beta.authentec.com/W7Wbf32.exe

  64-bit: http://win7beta.authentec.com/W7Wbf64.exe

• Satellite Pro S300 and AES1610 fingerprint reader

  To the right,.

  I have a laptop Toshiba Pro S300 with AES1610 fingerprint reader.
  Whenever I start windows and was produced for more than a week now it appears constantly wanting to install an update for AES1610, when you select ok to complete the installation of software, he finally opens the Truesuite Access software and wants to repair to change or remove.
  Please can someone help me solve this problem.

  Fingerprint sensor and truesuite software is always fully operational as well.

  Hello

  I had this happen with Vista, it seems Vista tries to install the new drivers from the Windows Update site.

  WARNING: This could remove your fingerprints and passwords registered in the utility so in this case you will need to add them, make sure you know your windows password as well to get back in.

  What I did from memory.

  1) go through the installation program and click Finish.
  2) go to start - Control Panel - programs and features
  (3) find the entry of TrueSuite Access Manager and uninstall this program
  (4) restart the machine.

  Then...

  1) go to start - Control Panel - Device Manager
  (2) find the entry for personal identification devices and expand it to see the AuthenTec Inc. entry, right click and go to the update driver software and use search automatically. This should find the most recent version that Windows wants to install on the site to update, follow the wizard and we hope that it will be the end of it.

  I think that what is happening is update is installing a more recent version of Windows, but as the old version is still on the machine, its installation program detects the driver or the program has changed and it is then re - install the old version, if you get stuck in a loop.

  Hope that helps.

  Concerning

  Phil

• Portege Z30t-A-11U problem of point fingerprint reader Windows 8.1

  Hello

  I have problem with player figerprint on portege Z30t-A-11U - in Windows 8.1 PRO
  It comes from the outset - (System factory pre-installed)

  Several times a week does not fingerprint reader in the morning or after the awakening of the laptop. (connection icon is not at this time see - the drive does not work even after a manual connection)

  Thanks in advance.

  Frantisek

  If this question of the fingerprint will not happen always, but only from time to time, then the troubleshooting will be very difficult
  These occasional problems are always tricky
  Anyway, if you haven't tried updating the software of the fingerprint in the past, I recommend you to do

  In addition, please check if the fingerprint sensor has been enabled in the BIOS.

  

  If this isn't the case, activate the fingerprint and save changes to the BIOS.