Answer Apple Mail app error

I have an annoying problem with the Apple Mail Application.

When I want to reply to, or forward an email, instead of opening a window with the old email attached in order to continue the conversation, the application opens a new window of (empty) e-mail. Then, I can not remove this new email without closing the mail, at which point mail sends an error message. The only way to cure the problem and make the answer and the front buttons work properly is to restart the computer. It is a 6 month old MacBook Pro, with the current IOS installed. Problem persisted for a few months now.

Hey there crispiandenby,

I understand that you have a problem with Mail. It seems that this question cannot be linked to your email account or the service provider, so let's try a different approach to solve this problem. I want you to start in Safe Mode, and then test the behavior here:

Try safe mode if your Mac does not end commissioning - Apple Support

https://support.Apple.com/en-us/HT201262

Let me know how it goes. Thank you for using communities Support from Apple. Have a good!

Tags: Mac OS & System Software

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