Answering calls or receive calls ends up freezing computer.

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• During the Messenger video calls, my picture freezes and the other person can't see me.

  When I make video calls, my picture freezes immediately and the call ends even. I can see the other person very well, but they can't see me. A message appears saying low quality call and suggest the driver update. I used the internal webcam and webcam external but still had the same problem.

  Windows Live questions should be handled by Windows Live Solution Center.
  Please repost your question to the Forums Messenger section:
  http://windowslivehelp.com/forums.aspx?ForumID=568c1adc-41d2-47E0-BB2C-cdfedd9642ef For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• I can't answer calls on my watch, it worked fine and now it leaves me the answer but does not bind the call he said uable to link call or something like that.

  I can't answer calls on my watch, when I try it says unable to connect

  Ho

  On your iPhone, look at app check phone settings mirror & sound is on.

  See you soon

  Brian

• Xperia Z5 call end bug

  When I press end call button, it says "call end" but don't end the call and pressing the key 'end' never works. I can't end the call and I can't make another call until you restart the phone. Please let me know if there is a solution for this.

  Dear ulivooly, thank you very much for your help... I found the solution. the problem is the Sim Card or operator. I changed the sim card and the problem solved.

• I received a phone call supposedly from Microsoft saying that you receive many messages from my computer problem

  original title: Ammyy

  Today, I received a phone call supposedly from Microsoft saying you receive many messages from my computer problem and they gave me the address of the site above to verify the call.   They said that my computer has a virus, and they wanted to remove the virus.  I'm really uncomfortable about this supposed Microsoft contact.   They are part of Microsoft, it is a legal company of Microsoft, it is a society of Ammyy

  Hello

  of course, it's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• BlackBerry phone Q10 automatically answers call

  I have a flip case for my phone. When the phone rings and I open flip answer the call automatically which removes the option to not take the call. It starts only yestrerday who happens, before I could open the suitcase and answer calls normally. No idea of what is happening and how to stop it?

  Check this setting, open your phone app (tap the call icon).

  Swipe down from the top to the SETTINGS.

  Tap Holster.

  TURN OFF response call by withdrawing from the case.

  In addition...

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now let's see if the same will continue.

• BlackBerry Q5 you may not believe this, but I can't answer calls on my phone Blackberry Q5!

  You may not believe this, but I can't answer calls of my Q5.

  I followed these instructions (somewhat strange):

  "To answer a call, touch and hold the name or phone number and drag it to the bottom of the screen."

  ... but the phone call sound until the call go to voicemail.

  Any suggestions?

  Something not right here. To answer a call, you simply press the "Reply" button green. No, I have not used a Q5, but with BlackBerry phones of 7-8 that I used it, it's how it's done.

  Then...

  We will restart your phone. Press on and hold both volume up and down buttons at the same time for 20 seconds. Ignore everything you see on the screen before 20 seconds. You can let go of them when you see the name of BlackBerry appear. Once your phone has rebooted, try once more answering a call.

  Please post back with your results.

• BlackBerry Z10 answering calls

  Hi all

  Thanks for all the support you guys give, it is much appreciated.

  I'm having trouble answering calls at times, 'down arrow' is displayed, but no matter how many times I drag it, it won't register. Now, I admit that maybe it's me but someone else has a similar problem and also, does anyone know of an app that would replace the "down arrow" with a single button?

  You can try dragging the finger from just above the arrow?

• BlackBerry smartphones need help w / answering calls flip phone

  I would like to disable the functionality of answering a call by opening the flip phone. The question that I have is the info they have to which I'll share below does not work for me, in the sense that... directions tell me to go to menu, then options which is fine - but the next step to go to the General options is my problem - I have no general options. I click on menu, then options, there is no general option for me to choose and I still have to find the place where auto answer calls. Can someone help me please?

  Hi and welcome to the forums!

  You might have missed the correct starting location, you're not crazy!

  Turn off the green button, menu button, options, General options, auto answer calls.

  Thank you

  Bifocals

• fsmgroup called sayinhg that my computer has been infected with spyware

  I had been contacted by twice saying that you had advised the (supposedly legitimate third-party provider you?) to call me as my computer ID showed that I had been infected with spyware + report fsmgroup error warning. I carefully allowed them remote access where they have ran spyware inf and demonstrated on a 1000 Trojans.  I said several times that I wasn't going to buy anything and they said that they were not selling anything and that they were working on your behalf for me rid of bugs that will eventually lead to my PC to hang with a blue and black screen. However, the only way to solve the problem was to buy a plan. When I refused to purchase the plan, they started the files removed from my spyware in location, despite my asking them to stop - I turned off my computer to stop. I asked them why they did not respect my wishes and they couldn't answer. The person said it had deleted the wrong file and then hung up.  I caused damage to my computer. I can see no longer the same disks and I thought that it had removed the demand of c: Windows drive | INF.  There still a lot of files in this folder (more than 1000) which have been reproduced with an extention. PNF.  Are these files malicious indeed, if yes, what can I do? Also it damage by deleting anything in this area. I ran Malwarebytes and found no errors.

  I am very concerned. Please can you help.

  Rosie

  Hello Rosieptrc

  It's like a scam. Please see the threads below regarding scams and how to prevent them. Thank you.

  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

• I think I got several phony calls claiming that my computer is infected with spyware.

  I think I got several phony calls claiming that my computer is infected with spyware. They said that they were connected with Windows, so I asked if they were Microsoft and they said that no Microsoft would not call me. Wouldn't be a darn good Microsoft. The guy was Indian or Pakistani and wouldn't give me a company name, no matter how many times I asked.

  They said they received reports from my computer it has been infected. The last call I let them go through their process to prove to myself that my computer has been infected. They told me to go to the event viewer, logs of windows, applications and said there will be errors and warnings there.

  It was proof that he was infected and that they wanted to give me their approval to scan my computer so their 'Microsoft engineers' can solve the problem with Windows tools. At this point, after 20 minutes, I denied their access to the computer and hung up that it had no proof that I was worried. One of our friends had the same call on fixing Windows sound, she had an Apple Mac, I would have liked to see their difficulty its version of Windows.

  I have 3 questions for this and they are: -.

  1 can. anyone if your computer is infected using the event viewer?

  2 can they tell if she is infected when the computer has a firewall and is also behind a router with a firewall?

  3. I would be right in thinking that there is another form of the scam fake phone call?

  1. If possible, get the errors or warnings in the event viewer is quite common, but say you have a virus just based on that, it's simply stupid.

  2. they do what is called call cold. They call every phone # in the phone book and say "your computer is infected" even if you do not, Yes, it's a scam and yes they are stupid.

  3. Yes. The only way they would be able to tell if your computer has a virus would be if they had access to it, and if they have BEEN with microsoft, which is not, it would be a breach of privacy.

• Is it possible to put in place a wake-up call to the PC/computer Windows Vista laptop? Then, he can wake up in the morning.

  Is it possible to put in place a wake-up call to the PC/computer Windows Vista laptop? Then, he can wake up in the morning.

  Hello Xltdnbl,

  Thank you for using the Microsoft Windows Vista Forums.  In Windows Vista, there is not a revival on the operating system, but you can add a.  The site below has different types of alarms that can be added.  You can set the alarm to wake up with the sidebar.

  http://Gallery.live.com/liveItemDetail.aspx?Li=354455a7-0b97-42d7-adb1-09aeebee0c46&BT=1

  Please let me know if this was helpful, or if you're still having problems. Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Technicians in people call Microsoft to fix computer reported errors?

  * Original title: error reports

  Technicians in people call Microsoft to fix computer reported errors?

  Hello

  Thank you for visiting Microsoft Community.

  I suggest you refer to the suggestion of Kosh Vorlon responded on 14 April 2012 from the link below and check if this is useful:

  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/phone-call-scams-claiming-to-be-Microsoft/aefc50a4-d7a4-4c79-8db5-2fafcd6ad196

  Hope this information helps.

  Meet us with the State of the question.

• Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

  Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

  It's a scam. Give them nothing.
  Contact your local police.

• Friends in Skype call hear all my computer sounds

  Everyone in the Skype call can hear my computer sounds like my music and game sounds. I tried to solve this problem several times before, but still have yet to find a solution. So if you have a solution please tell me if I can solve this problem.

  Bump