Any ideas on how to actually get the Adobe customer service? My order will not achieve, and nobody will help me.

I ordered Acrobat DC Pro student 11 days earlier by phone, the sales representative said I would not need to present evidence since I used my school email as my user name for connection. I have connect a few days later to download and install Adobe, said my order is still in treatment, could take 24 hours to check. Yet a few days later, I get an email saying that I need to connect and click on the link 'Submit the evidence' to complete my order. He does not and never has been a link 'Submit proof' anywhere on any of my account pages, so I try using online chat and I wait more than 20 minutes, no response, the next day I call technical support, as the sales rep told me to do if I had problems, he told me to use aid to chat online and says goodbye! Does anyone else have this level of difficulty to get this software? If anyone has any ideas, I would be grateful for help with what to do next, in addition to calling my credit card company and stopping payment to Adobe.

Yay well, after an hour of waiting for support, I finally got it.

Will be held on 1 and the last under pretty I never give to Adobe.

Support officer was very helpful, but the other 11 days of aggravation and ineptitude on the part of Adobe won't forget anytime soon.

Tags: Acrobat

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