any online game played and the computer turns off after 3 minutes

It's killin me. I tried several other games online. Download everything fine and I can access the game without problems. Having been in the game for about 3 minutes, the whole computer just turns off.

Hey Noel2112,

Welcome to the Microsoft Answers Forum!

We would like to get a better understanding of this issue so that we can better help you.

·         What version of the operating system you are using (Windows Vista or XP)?

·         Since when are you facing this problem?

·         Has nothing changed on your system just before that this problem has occurred - all new hardware devices installed?  New software or updates installed?

·         What browser do you use?

·          You get an error message until the computer shuts down?


Step 1:

a. uninstall if a third party Flash Player installed.

b. Uninstall and reinstall the Flash Player.

If you are using Internet Explorer, follow the steps below:

Step 2:

1 optimize Internet Explorer.

2 see article below, which speaks of the optimization of Internet Explorer:

http://support.Microsoft.com/kb/936213

You can try the Fix tool mentioned in the article to automatically perform the steps for optimization of Internet Explorer.

Step 3:

1 reset the settings of Internet explorer if you still have the problem.

2 here is a link to reset the Internet Explorer settings:

http://support.Microsoft.com/kb/923737

Try the tool mentioned in the KB article fix to automatically reset the Internet Explorer settings.

I hope that the information above helps you.

Kind regards

Manasa P-Microsoft Support.

Tags: Windows

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