App notes like behavior of (very) slow

Similar Questions

• Since this morning my Thunderbird is not - responding whenever I try to open or send an email it is not responding and is very slow and I have to close it. Difficulty?

  Since this morning my Thunderbird is not - responding whenever I try to open or send an email it is not responding and is very slow and I have to close it. I tried to delete the global-messages - db.sqlite but it does nothing. Any ideas?

  Check if this happens in safe mode:

  • Safe mode

  Did you try to compact your email?

  • Compact

  And the record of repair?

  • Click with the right button of the mouse on Inbox > > Properties > > File Repair

• my computer does not work properly and very slow

  Dear Sir.

  my pc does not work properly and very slow

  Can you help me

  Velmurugangr

  Here are some tips to help you speed up your system and Foundation repair.

  1. http://support.microsoft.com/kb/310312 cleaning disc

  2 Disk Defragmenter http://support.microsoft.com/kb/314848

  3. how to uninstall the unwanted/unused programs http://support.microsoft.com/kb/307895

  4. How will I know if I have a http://windows.microsoft.com/en-US/windows7/how-can-i-tell-if-my-computer-has-a-virus virus

  5 tools to remove the virus Security Essentials

  6. how to run check disk http://support.microsoft.com/kb/315265

  Your question is a little vague, suggestions above should give you a good start to decide the issues you face. Let me know it it helps. Thank you.

• App, networking, process cloud runaways; Very slow to connect to servers, high fan

  I have the same problem on two different computers. A new installation (of Sierra of MacOS) (with costs users, no restored settings, preferences, etc.) fixed, but not the other. (Past the wire: all Web apps suddenly slow; fan high speed).

  On the computer that still does not, have the following processes often rampant and prevents the computer access to the servers to load pages, apps, etc..

  • trustd
  • Mail
  • messaging networks
  • Safari
  • Networking of Safari
  • storeaccountd
  • AKD
  • accountsd
  • nsurlstoraged
  • nsurlsessiond
  • syncdefsultsd
  • cloudd
  • com.apple.CommerceKit.transactionservice

  Obviously the issue transcends the user the user and settings (because it affects the settings and new users).

  So I guess that it is a problem with iCloud? A question of trousseau (iCloud)? How to fix this?

  I am VERY interested in any orientation.

  I just tried these steps recommended for new users of macOS with wifi problems: http://osxdaily.com/2016/09/22/fix-wi-fi-problems-macos-sierra/

  The problem persists.

• Disk defrag works not, taskmanager no opening, very slow downing load anything

  I've had problems with my computer for a while now and I don't know what else to do now, I'm trying this.  I sent this computer in Bridge 2 times now and this looks at what could be the third if I can't get all the answers.  The problems I have been having always start when I first try to defrag my computer.  It takes forever to defragment. I started it at 09:00 and it was not yet done at 20:00. I finally stopped him at 21:00 and it just sitting there like it was stuck.  now my task manager does not open and I can't get this thing to download something, including the microsoft fixit tools.  I am very frustrated.  I downloaded all execept serivce Pack 2 updates and this thing is everything to date.  any help would be great.

  Installation of the Service Pack 2 - that is where I would start. You say that you have downloaded all the updatesexcept this one, so with that one being later, it should correct a little (apart from a virus, etc.). An application that will help you realize what lack us isBelarc Advisor . I love it, because it produces a file html (on your own computer), and once it loads in your browser, you can print it out and have a list of all installed on your computer - and it includes what Microsoft Updates are installed and missing, with the version numbers for all of this. And it's free. :-)

  I'll make sure that Windows Defender runs, as a bare minimum (I thought Windows Security Essentials, being in agreement, but I uninstalled it because it made my Vista boot slowly and returned to the Defender). Vista is quite safe, however. If you buy a commercial product, I recommend Kaspersky (I don't use it myself, because I download a lot and I'm careful, but my mother has it on his computer and she's in all Big Fish Games and so on and got a nasty on her own a bit... virus) Until Kasperky was installed and took care of that - now it catches everything (so far)).

  Virus and others can make Windows run slowly. I've seen all kinds - some file after file replication, increasing the number and size of the files, the names of some really stealth and switching. But if it is not a virus that slows down your computer, it is really likely to be fragmented files. In this case, I would recommend Auslogics Disk Defrag . It's free and FAST.  You can defragment with a new and also OPTIMIZE files so that things run faster. Any defragger will take more time with the bigger hard drives. Windows Defrag takes too long. So doesn't the defragmenter in Advanced SystemCare 3(so uncheck the Defragmenter option if you run this, BUT I recommend highly this program because it will clean a lot of things for the better - remember do not check the boxes in the window popup resulting for the module of security... unless you know what you're doing , because not all these (Browser Helper Objects, etc.) are a problem. This program also includes a fixer shortcut, an application that allows you to see what programs are running at startup and much more. One of the best I've seen, and I used it for a few years now without a problem.

  These last two linked above will go a long way toward acceleration and optimization of your system. I run these two first and then restart. SystemCare has three main sections of things that can be run - she is really well organized. It "takes the trash", in other words. :-) It will get rid of unwanted files and increase the speed and solve common registry problems (something I was initially uncertain about when I got it, but after a few years, it was no concern - it cleans things upwards, and unlike other programs of registry).

  Another possibility: according to how you have set aside for virtual memory, if you get close to maxing out your hard disk space, you might find yourself in a situation where the computer is both need to write a lot on the drive and need more space, or space dedicated to virtual memory (I call it "the garbage area" where she must write and write about things older in this area) (as things are processed - this is temporary memory). Bottom line: If you are short on space and don't know what to do about virtual memory (and people use virtual memory to compensate for the fact that they do not have a lot of RAM |) Memory to play with), then let the system choose automatically the drive. To set it, you go to computer (aka My), right click and select Properties, and then when the system properties, click Advanced, then settings of Performance, then advanced once, then, virtual memory, select change. You can select automatic for ALL your drives, OR that the management system of the size for the selected drive. All readers do not have to have it, but whatever you select whether by car, it will create this sandbox of virtual memory paging on the same drive. Editing plan that will be used by the system to write things. Check the recommended size it compared to what is currently assigned. To play it safe, go with the recommended or let the system handle. Virtual memory can increase the speed and performance.

  I hope that these things help with some of your speed issues.

  (Note: the not not opening Task Manager, tells me that it might be a virus on your system, in which case you could look in these free programs:EMCO Maleware Destroyer andEmsisoft Anti-Malware (formerly A2 Squared) (full analysis is thorough and takes some time, but there is a quick analysis).) Lavasoft Adware, SpwareBlaster, Spybot Search & Destroy are also good.

• Intel pro/wireless 2200bg will not connect or is very slow

  I just do a fresh install of xp pro and my intel pro/Wireless 2200bg has no connectivity.  I downloaded new drivers, but nothing works.  I bought an external card of bg and it works perfectly.   I have a thinkpad t43.  All downloads came from levono or intel.  What can I do?

  Hi TimWiegel,

  You can run the Intel® Wireless troubleshooter from this link & check if the problem persists.

  http://www.Intel.com/support/wireless/WLAN/sb/CS-025779.htm

  
  Reference: Why am I not able to connect or stay connected to my Wi - Fi network?

  Hope the helps of information.
  Please post back and we do know.

• Just update 4 LR LR 6, so I find lightroom does not not like before.  He becomes very slow to open, when I go to 'Library' to 'Develop' or import of images the Apple beach ball will roll for a few minutes.  My iMac uses OS X worm

  Just updated LR 4-6, so I find lightroom does not not like before. LR 6 is very slow at the start, whenever I pass 'Library' to 'Develop' or import images, the Apple beach ball will roll for a few minutes first. My iMac uses OS X version 10.10.5 are all these compatibility issues?  What should I do to make it work better the lightroom?

  Please take a look at the article and follow: https://helpx.adobe.com/lightroom/kb/optimize-performance-lightroom.html

• Since the installation of the latest IOS i.e. IOS 10.0.1 and 10.0.2, my phone is very slow, especially the contacts do not appear in the search and the camera hangs on startup. the battery is also used faster then the previous version.

  Since the installation of the latest IOS i.e. IOS 10.0.1 and 10.0.2, my phone is very slow, especially the contacts do not appear in the search and the camera hangs on startup. the battery is also faster, then the previous version, use 6s with 64 GB

  Hello naqvi65,

  I see that you have several problems with your iPhone after updating to the latest version of iOS. These issues include problems of performance, inability to find contacts at a Spotlight search, problems with enforcement camera freeze after the launch and the battery discharge more quickly than what you are accustomed. I want to help you find a solution for these questions!

  To answer your questions with performance and your inability to find contacts, we will try to restart your iPhone first to see if the problems persist. Take a look at this resource for more information:

  Restart your iPhone, iPad or iPod touch - Apple Support

  Take a look at this Web site using your photo app troubleshooting:
  Get help with the camera on your iPhone, iPad or iPod touch - Apple Support

  To keep an eye on your battery use, take a look at the information here:
  On the use of the battery on your iPhone, iPad and iPod touch - Apple Support

  To help maximize your battery performance, this site has some good tips for iOS devices:
  Batteries - maximize Performance - Apple

  See you soon!

• My macbook pro is very slow, and often stuck mode programs "not responding".

  MacBook Pro (13-inch, mid-2012)

  Intel Core i5 2.5 GHz processor

  4 GB DDR3 memory at 100 MHz

  500 GB of storage capacity SATA disk

  Operating system OS X El Capitan 10.11.3

  It is very slow to start, in addition to open programs, for example, Mail, Safari, Word, Adobe Reader. Sometimes it can't even open programs and gets stuck in mode "not responding". I feel like a memory problem.

  Download and view a report of Etrecheck:

  http://www.etresoft.com/etrecheck

  Ciao.

• Given that I have install iOS 9.3.1 my iPhone 6 Plus is very slow, in the speakers and keyboard, I can't watch videos in YouTube or Facebook and sometimes do not work the volume buttons and lock

  Given that I have install iOS 9.3.1 my iPhone 6 Plus is very slow, in the speakers and keyboard, I can't watch videos in YouTube or Facebook and sometimes do not work the volume buttons and the lock. I rebooted my phone like 10 times and it does not work, I need help,

  Have you tried a forced reboot? Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. You won't lose anything.

  If this does not help, I would like to try a restore:

  https://support.Apple.com/en-us/HT201252

• My computer does not start, the alarm tone the aa from the hard drive, then back to the top and is very slow...

  My Pc does not start at times, especially first time in the morning, an alarm tone sounds, then it tries to start, Frost pattern on the screen... or black at all. then after pressing the new button could start up of normal, it will be very slow. Help, please

  Hi WolfgangKlinger,

  ·         Did you do changes on the computer before the show?

  ·         You're able to boot in safe mode?

  ·         You get the error message?

  Follow these methods.

  Method 1: Disconnect all external devices except the keyboard and mouse.

  Method 2: Start your computer in last known good configurations.

  How to start your computer by using last good known Windows XP Configuration

  http://support.Microsoft.com/kb/307852

  Applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

  Method 3: Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start, run.

  (b) type msconfigand click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

  Method 4: Follow the steps in the article.

  Advanced Troubleshooting for General startup problems in Windows XP

  http://support.Microsoft.com/kb/308041

  For reference:

  How to make a computer faster: 6 ways to speed up your PC

  http://www.Microsoft.com/atwork/maintenance/speed.aspx

• Computer is very slow and IE does not work all the time.

  I bought a computer from my old employeer.  He is doing all sorts of things, or should I say not to do all sorts of things.  It is very slow and IE does not work all the time.  They have questions arise and ask if the administrator oks things and other things like that.  It came with any disks.  I would like to wipe, clean and load a new disc, but I don't know where to find the disc or if I can do it.   Can someone please?

  Hello

  Proceed as follows to contribute to these two questions. You can probably buy the disks of Vista machine to system or get
  the former employer to do it for you if necessary.

  Try these and it can also be a good idea to update your main drivers later. The General corruption can also play a
  role in this issue. And even the TCP/IP stack might need to be refreshed.

  What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
  machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

  If no joy there's something blocking perhaps.

  Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

  Close and restart IE or IE with no addons

  not better?

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question (toolbars are BHO).
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only.

  http://www.Malwarebytes.org/

  --------------------------------

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------

  Departure - in the search box, type-> order

  at the top of the list to find COMMAND - CLICK RIGHT to it - RUN AS ADMIN

  Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

  ipconfig/flushdns

  nbtstat-r

  nbtstat - RR

  netsh int Reinitialis

  netsh int ip reset

  netsh winsock reset

  RESET

  That resets your TCP/IP stack

  --------------------------------

  Maybe need of these:

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Computer is very slow, send me errors, and programs do not respond.

  Original title: Windows 10

  I have upgraded to Windows 10 and did not like it and changed back to Windows 7. Now my computer is very slow, it sends me errors, and the programs fail. What I do?

  Hello

  Please contact Microsoft Community.

  I understand your problem and will certainly try to help you with this.

  I suggest you try the methods mentioned and check if it helps:

  Method 1:

  
  You can run the fix that it provided on the link and the Coachman.
  Difficulty of Windows system performance slow computer problems
  http://support.Microsoft.com/mats/slow_windows_performance/

  Method 2:

  
  You can also try the steps outlined in the links to improve the performance of the computer.

  Optimize Windows 7 for better performance
  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  Ways to improve your computer's performance
  http://Windows.Microsoft.com/en-us/Windows7/ways-to-improve-your-computers-performance

  See also the links in the help:

  How to make a computer faster: 6 ways to speed up your PC
  http://www.Microsoft.com/atwork/maintenance/speed.aspx

  Slow PC? Optimize your computer for maximum performance.

  http://www.Microsoft.com/athome/Setup/optimize.aspx

  I hope this helps.

  Kind regards

  Anusha

• Computer is very slow and crashes off is not Windows 7 correctly.

  Yesterday, my computer froze to the point of pull me the plug on my laptop. After him have enabled again, I noticed that my computer became very slow. I tried to browse the web with Google Chrome and it takes forever just to get a loaded page. The Shockwave Flash plug accident frequently and whenever I try to browse a web page that uses Java, it hangs for a few minutes and continues to load slowly.

  Chrome is not the only program that runs slowly. All other programs seems to freeze/being slow. I have the MSI CX640 with: 4 GB of ram, Nvidia Geforce 520 M 1 GB, Intel Core i3 - 2310 M 2.1 GHz, Windows 7 Home Premium 64-bit.

  I had a look at the event logs and found a few warnings and errors:

  The driver failed to load the ACPI\ACPI0008\2 device \Driver\WUDFRd & daba3ff & 2.

  Log name: System

  Source: Kernel-PnP

  Level: WARNING
  Event ID: 219
  ___________________________________________________________________________________________________________
  Custom dynamic link libraries are loaded for each application. The system administrator should review the list of libraries to ensure that they are linked to trusted applications.
  Log name: System

  Source: Wininit

  Level: WARNING
  Event ID: 11
  ___________________________________________________________
  Windows Windows (5352): an application to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb" at offset 70025216 (0x00000000042c8000) to 32768 bytes (0 x 00008000) succeeded, but took an abnormally long time (91 seconds) is served by the operating system. In addition, 18 other requests to this file I/o also took an abnormally long time to be repaired since the last post regarding this issue has been sent 30 seconds ago. This problem is probably due to a defective material. For further assistance diagnosing the problem, contact your hardware vendor.
  Log name: Application
  Source: ESENT
  Level: WARNING
  Event ID: 510
  _____________________________________________________--
  Windows detected your registry file is still in use for other applications or services. The file will be unloaded now. Applications or services that keep your registry file may not work properly thereafter.

  DETAIL-

  Register User 8 handles is escaped from \Registry\User\S-1-5-21-1019584894-1960917297-2461571163-1001:

  Process of 2480 (\Device\HarddiskVolume3\Program files (x86)\Steam\Steam.exe) has opened \registry\user\s-1-5-21-1019584894-1960917297-2461571163-1001-cles

  Process of 2480 (\Device\HarddiskVolume3\Program files (x86)\Steam\Steam.exe) has opened \registry\user\s-1-5-21-1019584894-1960917297-2461571163-1001-cles

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Intel\Display\igfxcui\3D key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{CEBFF5CD-ACE2-4F4F-9178-9926F41749EA}\Count key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows NT\CurrentVersion key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts key

  2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{F4E57C4B-2036-45F0-A9AB-443BCFE33D9F}\Count key
  Log name: Application
  Source: User profile Service
  Event ID: 1530
  Level: WARNING
  It took me about an hour and a hlf to type this message as several programs open at the same time causes the constant freezing. CPU utilization remains low and less than 50% of the total RAM is used. I tried to use Timestamp (version MSI system recovery), but the previous backups have been deleted, and I tried to use the system recovery which has a windows installation, but fails in the process. I don't know if these event logs means nothing at all. I would like to help with this issue as it did my computer almost unusable.

  Hello Jleester,

  The warning of error IO error can be caused by a defective hardware:

  Windows Windows (5352): an application to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb" at offset 70025216 (0x00000000042c8000) to 32768 bytes (0 x 00008000) succeeded, but took an abnormally long time (91 seconds) is served by the operating system. In addition, 18 other requests to this file I/o also took an abnormally long time to be repaired since the last post regarding this issue has been sent 30 seconds ago. This problem is probably due to a defective hardware

  I would check with the manufacturer of your computer to see if there is diagnostic tests that can be run on your hardware.

  I also see that Steam.exe is not release handles to your user profile, then I would say you uninstall Steam and reinstall. Event id 1530 is just stating they were unloading the application, steam.exe. This type of errors can cause your user profile is damaged.

  Let us know if that helps.

  Marilyn

• Facebook app is very slow

  My app facebook starting very slow acting, I uninstalled and tried to reinstall it but it will not be installed, facebook is related to my contacts in its very important for me to solve this problem

  [Original title: dghostme86]

  Hello Dustin,.

  Thanks for posting your question on the Microsoft community.

  Thank you for details on the issue.

  This problem may occur because of corrupted files app or settings.

  I suggest you to run convenience store app and check if it helps.
  Reference:
  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  If this does not help, follow the steps provided in this article, and the check.
  Reference:
  Solve problems with a soft
  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

  Note: Use the other suggestions outside convenience store of the article above.

  I hope this information helps.

  Please let us know if you need more help.

  Thank you