App Store frozen

App Store 2 poster available in number of badge updated. When you open the App Store on Mac Mini (mid 2011) 10.11.2 running, the screen of the App Store is empty and a wheel spinning mill update in the left upper corner of the application.

App Store version 2.1 (459)

Restarted with no resolution

Softwareupdate and no verified found active process Activity Monitor

Quite app from the App Store, open window ran Terminal ~ open $TMPDIR... me. and com cleared. Apple.AppStore; App Store app has reopened and the problem persists

Problem appeared after the last update for 10.11.2

Please test after taking each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes.

Sometimes, the cause of the problem may be an Apple network, whereby failure cases none of the steps below will have no effect. You just have to wait for the failure be fixed. This should rarely, if ever, take more than a few hours.

Step 1

Connect to the App Store by selecting Sign In in the Store menu. If you are already connected, disconnect and then reconnect.

Step 2

Remove or disable "Little Snitch", or any other third party software like that blocks outbound connections to network, in accordance with the instructions of the developer.

Step 3

Log off or restart the computer.

Step 4

Start in safe mode and log on to the account of the problem.

Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

After testing, restart as usual (not in safe mode).

Step 5

If possible, connect to a different network and test.

Step 6

Reset the NVRAM.

Tags: Mac App Store

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