App stuck and will not open in ipad
IPad version 8.3, version of Adobe reader App is 15.0.4 and for some reason any application has stopped working today shortly after access successfully. If we try to open it, it flashes on the screen and then Blip! Go!... but if I look in open windows it shows as the active window in the last folder to which access to the app, but if I tap on it, the image fills the screen, then on Blip! It is! .. .but if I back in the active windows open it is still there, we just can't access it at all. Biggest problem is that I can't seem to access documents (work related signed service orders) and need them. You are really looking for better solution than reinstalling the app and lose all the documents.
Hi matt132077,
Sorry for the problem that know you. Unfortunately, the problem can only be solved by uninstalling and reinstalling Acrobat Reader for iOS.
Please take a look at the following FAQ document to correctly save your first PDF documents.
How to back up and restore PDF documents on iPad/iPhone using iTunes
After you make sure you have copies of backup of your PDF documents
- Uninstall the application.
- Download and install the application on the App Store.
- Restoration of your PDF documents using iTunes.
Please let us know if you have any additional questions.
Tags: Adobe Document
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