APPCRASH Error Message constant. Nothing I do not work. Heard a real message but a Trojan horse? Need help, problems or eliminate this problem.

I have recently installed SP2 for Vista, since then I had problems with access to programs and applications.  When I try, I get this message, telling me that I have a problem with the windows Explorer and click to solve the problem or click here to view the internet, the details of the problem are...

Problem event name: APPCRASH
Application name: Explorer.EXE
Application version: 6.0.6002.18005
Application timestamp: 49e02a1e
Fault Module name: SHLWAPI.dll
Fault Module Version: 6.0.6002.18005
Timestamp of Module error: 49e041f4
Exception code: c0000005
Exception offset: 0000000000002686
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Information additional 1:5498
More information 2: 09cdedf6f8b9431d69cf4381552f7466
Additional information 3: fd44
Additional information 4: dd3eb715a1b9e0caf2e7cb13d95736bf

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No matter how many times I click on help to repair 'get' or 'internet research' buttons, nothing happens.  If I have X everything seems to work normally.

I read on the net that it is a virus, Trojan or a bot, so I'm worried.

I am running AMD Phenom X 4 9100e quad core with Vista premium OS in a gateway RS780 MB.  I have Norton 2009, also recently installed (just before SP2). Everything is fully operational.  All scans clean.  Windows Defender analysis reveals nothing but the problem continues.  Several times a day.

Any ideas?

Hello Mike,.

Looks like a DLL file missing (SHLWAPI.dll) or the missing link between the Dynamic link Library & the registry entry. You should try to run the System File Checker tool, see below:

To help resolve this problem, use the tool (SFC.exe) System File Checker to determine which file is causing the problem and then replace the file. To do this, follow these steps:

  1. Open an elevated command prompt. To do this, click Start, click principally made programs, Accessories, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
  2. Type the following command and press ENTER: sfc/scannow (Yes there is a space after sfc) the sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

Hope this helps you. Let us know anyway. Make it a great day!

"And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

Tags: Windows

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