appellants informed me windows guarantee has expired, said my computer was about to crash and they controlled my computer outside, some icons began to disappear on the desktop. I turned off the computer.
2 people called me on my home phone, told me that they were Microsoft Windows, that I got error report to Microsoft from my computer and they went into my computer remotely and was told that they could fix. They said that my Windows guarantee had expired (on a less than 1 year old computer) and wanted to sell me a 1 year for $ 25 years more more money. I told them that I need to check. Less than 10 minutes passed and another call. It's when they said my computer was crashing. I told them it was covered by insurance, they hung up. I haven't lost a few programs but nothing that I can't live. They have external access to my computer. First thing I had to do was press on keyboard and the letter r windows icon as it took me to a Web site called showmypc.com. These people really represent Windows - Microsoft? If this isn't the case, who should I report it to? They also originally (before I have them checked) gave me a call back number in case I changed my mind. 1800 651-2595 but told me it would cost me 125.00.
Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.
The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx
No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx
Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3
Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1
Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0
Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
Similar Questions
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Yesterday, I received a phone call from a person claiming to be from Microsoft in my opinion. He said there is a serious problem with my computer and I have to go through him to set it right! I said there is nothing wrong with my computer and he said he was going to crash at anytime, I figured it was a scam so told her to get lost! I was correct?
Hi EvieBaker,
Yes, it's a scam. Microsoft will never call someone and say that their computer or their account is broken.Thank you! -
My HP computer is about to crash and they exchange it.
I have a lot of software on my computer it's a nightmare to reinstall them. I have done many times because each time I have to send my computer in they reformat my hard drive. I think that my SOFTWARE that I am 'cheat' when it comes to having to REDO everything! So, my question is this: how good job Acronis cloning of hard disk and how hard is it to use it to install the new computer?
As well as what FoxFifth says you won't know whether the replacement machine is truly identical and could end up in h * he's pilot.
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Questionable e-mail on windows license has expired
I'm doing him Microsoft report on an email I received on 07/11/12, supposedly from MS Headquarters, telling me that my windows license has expired and I have to renew it by replying to the email or in appellant:
Nicolas Carter
Senior Associate (Department license)
Palais Cardinal
80 100, Victoria Street
London, SW1E5Jl, UK
Support line: + 44-793-742-6692.I have no answer or call due to grammatical mistakes in the letter and my suspect character! (The first paragraph of the letter reads "this letter is information to make you aware of this operating system of windows (sic) (recorded under your name) has now expired.") I don't think that Microsoft would send a badly phrased letter, and I didn't know where else to report!
The email was sent to * address email is removed from the privacy *
From address was:15010 ONLY 36th Street
Microsoft headquarters
Building 92
Redmond, WA 98052, United StatesHello
Yes, it's a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft would not email or call you unsolicited. Or they would know if there were any errors
on your computer. So those are the frauds or scams to get your money or worse to steal your
identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
bought a new windows 7 service pack 1 as my windows that has been said in the laptop it was not authentic, but I bought a 64 bit instead of 32 can I use a 64-bit on my laptop
my laptop is a lenovo
On Sunday, October 5, 2014 12:59:11 + 0000, dougdgp wrote:
bought a new windows 7 service pack 1 as my windows that has been said in the laptop it was not authentic, but I bought a 64 bit instead of 32 can I use a 64-bit on my laptop
my laptop is a lenovo
Depends entirely on this laptop you have. If it has a 64-bit processor
You can use 64-bit Windows. If a 32-bit CPU, you can't.If you don't know you have, hold down the Windows key and press
Break | Break. It will tell you if you have a 32-bit
processor or 64-bit processor. -
When I open Photoshop CS4 I am informed that my license has expired
When I open Photoshop CS4 I am informed that my license has expired
Hello
Please see error "licensing for this product has expired". CS4, CS5
Kind regards
Sheena
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A company called vap technology called me last night on my phone at home and said to my computer was about to crash. they were Indian speaking people and said they were working for microsoft support; as I am not a laptop user profficent of long date, I couldn't tell if they were or not. How to get back money from $149, I paid them to fix the problems and how to uninstall the programs they put on my laptop; also what can I use to tell if it's a microsoft technology? Help!
It is a scam. See:
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx .
If they have access to your PC, they can install any number of malicious programs. My recommendation is to do a clean reinstall of Windows - it's the only way to be sure that your system is clean.
If you have them paid by credit card, tell your card provider immediately what has happenend.
All the data on your computer (passwords, credit card numbers, numbers of account documents, etc.) may have been compromised (they may not know now). According to the companies concerned (for example your bank) what happened.
Use another PC to change passwords.
Consider telling your local police.
-
problem of pirate?
We received a message from windows live saying the acct has been hi-jacked by a hacker and they wanted our mobile phone # send a text msg to solve the problem. We have not so much text msging and then they want all sorts of personal information (name, DOB, address, e-mail addresses, etc.) and we do not want to do that. is this a legitimate windows msg and is it possible that I can call someone from microsoft was finishing speaking? Thank you.
Hello
That sounds like a SCAM don't respond so not! Unless you have launched the contact of its likely someone
I'm trying in fact to steal your account and your identity. If your account has been compromised, see the
below.Unfortunately the answers is a site of support of peers supported and has no real influence
with Windows Live.Check with Windows Live Support and Forums
Windows Live Mail Forums
http://www.windowslivehelp.com/forums.aspx?ProductID=15Windows Live Solutions
http://www.windowslivehelp.com/solutions.aspx?ProductID=15Windows Live Solution Center
http://www.windowslivehelp.com/Compromised account - unauthorized account access
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
I got a message from paypal saying that my plan has expired. I tried to renew my subscription and update my details however it does not work. What should I do?
A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help
-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html
or
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
My computer crashed and I now need to reinstall Photoshop CS5 Extended. I have the serial number and I had to the suggested link but cannot find a Setup program.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
-
Then... Adobe doesn't have a pause for customers of the subscription option? Has anyone else had to pause/hold a subscription and they told you to cancel and start a new subscription when you want to return?
If you have a MONTHLY subscription, not an annual subscription with monthly payment, you can stop/start according to the needs
-
Help, please! Computer crashed and lost suite cs5. Don't leave me not re-download the software. How can I download on my computer?
I paid a lot for this program and he went.
I'm frustrated.
How can I reinstall?
Help, please.
Hi Billy,
Please Download CS5 products
Kind regards
Sheena
-
I need to disable my Creative Suite license on another computer in order to activate it on a new computer, but the old computer crashed and I can't use it. Is it possible to deactivate the license on the old computer without using it?
you are allowed two facilities, activations, you should may not disable before activating on your new computer.
But if you don't, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html. Ask a county of activation reset.
-
When I had Windows 7 this worked perfectly. When I had some computer problems and had to do a fresh install it let me to activate my copy.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - FC28G - YK8T3-VPJ23
The Windows Product Key hash: NyvBf3XHSZ4GHDw1ZGJJuahi + k8 =
Windows product ID: 00426-068-3074966-86282
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {86ECB1AB-124A-4095-8B70-8BD7AF07F738} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7600.win7_gdr.110408 - 1633
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]Other data-->
Office details:{86ECB1AB-124A-4095-8B70-8BD7AF07F738} 1.9.0027.0 6.1.7600.2.00010100.0.0.001 x 64 *-*-*-*-VPJ23 00426-068-3074966-86282 5 S-1-5-21-2541093117-310853197-1353237155 the system manufacturer ,System Product Name American Megatrends Inc. 2001 20100319000000.000000 + 0008FBA3607018400F2 0409 0409 Time(GMT-05:00) Standard is 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7600.16385Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-307496-00-1033-7600.0000-1962011
Installation ID: 012843024494969276555834834796569800375151664712636180
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: VPJ23
License status: initial grace period
Time remaining: 300 minute (s) on (0 day (s))
Remaining Windows rearm count: 3
Trust time: 15/07/2011 20:46:50Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:--> HWID data
Current HWID of Hash: OAAAAAEABgABAAEAAAACAAAAAgABAAEAJJSOj3x9XBpU8hAzBp5GkMS1Bsnmm2I9zu60H9mlnrM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1431 031910 APIC
FACP 031910 FACP1431
HPET 031910 OEMHPET
MCFG 031910 OEMMCFG
031910 OEMB1431 LASRYVITRAGE
SSDT A M I POWERNOWSame answer, that I gave you here:
-
I have a subscription valid and active Leica camera.
How can I get Adobe to recognize? My creative cloud has expired. I'm frozen out of my photo library
Using the redemption code Leica I downloaded successfully updated day to day LR 6 but my LR library for 2015 and beyond now has a question mark, and I can't open the images.
Any suggestions?
Is this something that Adobe has to rectify?
Thank you
John
The question mark has nothing to do with your subscription at the end. The question mark on your records indicates that Lightroom cannot find the photos, because they have been moved or renamed, or delete outside of Lightroom. The instructions to fix it are: Adobe Lightroom - find folders and files moved or missing
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