appellants informed me windows guarantee has expired, said my computer was about to crash and they controlled my computer outside, some icons began to disappear on the desktop. I turned off the computer.

2 people called me on my home phone, told me that they were Microsoft Windows, that I got error report to Microsoft from my computer and they went into my computer remotely and was told that they could fix.   They said that my Windows guarantee had expired (on a less than 1 year old computer) and wanted to sell me a 1 year for $ 25 years more more money.   I told them that I need to check.    Less than 10 minutes passed and another call.  It's when they said my computer was crashing.   I told them it was covered by insurance, they hung up.   I haven't lost a few programs but nothing that I can't live.   They have external access to my computer.   First thing I had to do was press on keyboard and the letter r windows icon as it took me to a Web site called showmypc.com.   These people really represent Windows - Microsoft?   If this isn't the case, who should I report it to?  They also originally (before I have them checked) gave me a call back number in case I changed my mind.   1800 651-2595 but told me it would cost me 125.00.

Hello

Yes, it's a SCAM!

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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