Apple compromised account? My phone number has been updated and the address has been changed

Earlier today, I was working on my mac and a notification popped up saying "AppleCare would like to view your screen". Since I didn't ask help or whatever it is I clicked on the decline. The message kept appearing for 5 times or more, whenever I clicked on the decline.

A few minutes later I received an email saying that my phone number had been kidnapped to VoicePass. So I logged in my support profile and my phone number had indeed disappeared, replaced by another phone number. My address was also changed. I tried to delete the phone number and add new my phone number, but he wouldn't let me.

My account has been compromised? I tried to contact apple, but I can't do, and the first call that I could program online is on Sunday.

Thank you.

Why were you not able to change the phone numbers on VoicePass? Did you change your password immediately Apple ID? I would recommend that do you if you have not yet.

See you soon,.

GB

Tags: iCloud

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