Apple ID has been hacked and a new feature added to my account
My Apple ID has been hacked by a person in China two days ago. Someone had downloaded a new game using my credit with the App store, enabled an IPAD and changed my credit card and also called in support information to find out why it could not download the game. I don't know how they managed to do all I can think is that I received an email from Guitracenter.com on a coupon because of a purchase I made, I received. I made a purchase a few days earlier and the e-mail looked very legitimate. However, as soon as I highlighted in my hotmail account, new valve opens in Orange and informs me that sounds like a malware and I shouldn't click on it. I have never but overtime I scroll down on the headers of emails and I reach the header the same thing happen. Except that all my devices are used only by me, I have nothing jailbroken and I'm good enough to keep my very secure passwords. My three questions are:
1. does anyone if this is how they managed to hack my account simply by sending an email to my hotmail account without me even to open it?
2. How will I know that they did not steal more information or other passwords? Could they possibly knew to take all of my passwords stored in Google Chrome?
3. How can I be sure that by changing my password they can no longer access my account again?
Thanks for your help people
No, you would need to open it and click a link
They have access to your iCloud, not your device account
They will have to guess your password, so make it strong. Better yet implement step 2 verification or authorization of factor 2.
Tags: iTunes
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Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
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Click here , or contact Apple. If a credit card got charged, contact your bank as well.
(143965)
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2. I have an account with the said email address. I changed the password and I tried to connect through the hotmail page log but would not yet allow him.
Please HELP it is too young to have problems like this. Thank you
Hello
I suggest you to post the question in the forum below and check if it helps:
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Unfortunately, this forum is not for Hotmail. They have a dedicated forum for any questions.
If your account has been hacked:
Compromised account - unauthorized account access:
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Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/
Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
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http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx-----------------------------------------------------------------------------------------------
Then contact their Support Pages live if it is a premium account.
The customer service
MSN billing
1-800-672-4551How to contact MSN customer service
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Contact the software vendor for the account you're stuck on.
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Hello
Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usCompromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
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