Apple id lock

Hello

My mother has somehow locked her Iphone and now it says: this phone is bound with the apple ID and is locked. To unlock, it go to appleid.apple.com. I went there went apple ID and password and then gives massage to unlock the account. It gives two options; The first is sent an email with instructions and the second is to enter the security answer (which I don't know). When I chose the first option, I get the massage that an email has been sent with instructions, but the thing is that the email is an email to icloud and I can't access it because is locked for security reasons. No idea how to solve this problem? I can't call technical support since I live in a country where there is no option on the phone.

Any help will be appreciated.

Y at - there an email address for the apple support, so I can write them?

If you have a Twitter account, you can tweet/message their @AppleSupport.

Tags: iPhone

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