Apple iPod touch (3rd generation), iTunes hangs everything by making a backup

Original title: Apple iPod touch (3rd generation)

Try to install the iPod.

I have Windows Vista loaded on. I also tend titanium security and Internet Explorer 8 or 9 charge on as well. iTunes gets to step 2 of 6 in backup, and then freezes. I have the iPod connected to the computer and turned on when I do that.  I wonder if there is a problem of firewall IE, a Trend security firewall problem (I was on the site of trend but couldn't work out how to turn off the firewall - when it exists). Would it be a problem I use a mobile internet device I plug into a USB port?  I read that iTunes needs to port 80 or port 443, and I have no idea what I have with a mobile internet connection, which is a connection of the port numbers Vodaphone. (I travel a lot). Does anyone know what I need to do to complete the installation? I have not yet set up an account with Apple's iTunes or the legends of hearing impaired which is part of the installation.  I really want to restore the ipod to factory settings and reinstall due to do not do these two things, but I can't even do that when I click on "Restore" and ask that 'the parameters that it will NOT be saved' (as I want to go back) but once again just iTunes freezes.  Can someone help this Granny for the iPod facing up and running please with a good connection to iTunes and an active account? Thank you. Laptop.

Hello

Test the issue in a clean boot State, and check if the problem is related to a software conflict of third.

Note: Follow step 7 to your computer as usual, and also make sure that you do not disable iTunes while putting your computer in a clean boot state.

If the problem persists, I recommend that ask you this question in the following forum. They must be aware of current issues with this unit.

iPod touch: Apple Support communities https://discussions.apple.com/community/ipod/ipod_touch

Tags: Windows

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