Apple music membership renewal problem. No subscription but charged.

Similar Questions

• Apple music membership refund

  Hello

  How do I repay the Apple music, I never use.

  Thank you

  Ibrahim

  Hello there, Ibrahim.

  Looks like you're wanting to cancel the renewal of your subscription to Apple's music. The process is described in the following Knowledge Base article:

  Manage your membership Apple music on your iPhone, iPad, iPod touch, Mac or PC

  https://support.Apple.com/en-us/HT204939

  Disable the automatic renewal, cancel your membership

  If you wish to cancel your subscription of Apple's music, turn off the auto-renewal.

  Your membership may be renewed if you don't turn off your automatic renewal 8 hours or more before your renewal date.

  On your iPhone, iPad or iPod touch

  1. In the music application, press your profile icon in the upper left corner.
  2. Click on View Apple ID. You may need to connect.
  3. Under subscriptions, click on manage. If you have more than one subscription, type on your membership (membership of music Apple) to see your membership options.
     
  4. Under renewal Options, disable the automatic renewal. Confirm your selection, and touch done.
     
     If you don't see the option to disable the automatic renewal, your subscription will automatically stop at the end of the current billing cycle.
  5. Press done to return to the screen of your account and then press done to return to the application.

  On your Mac or PC

  Click to open iTunes and sign in to your account, or follow the steps below:

  1. Open iTunes.
  2. Click Connect and enter your Apple ID.
     
  3. Click your name, and then select the account information in the menu.
  4. Re-type your password.
     

  On the account information screen:

  1. Scroll to the settings section.
  2. The right of subscriptions, click on manage. If you have more than one subscription, then click on edit to the right of your subscription (music composition Apple).
     
  3. The right to automatic renewal, select off. When asked to confirm, click on disable.
     
  4. Click done to return to account information, and then click done to return to the iTunes Store.

  Thank you for being a part of the communities of Apple Support.

  Kind regards.

• cannot change region on the App Store after the cancellation of the apple music membership

  I can't change the country on the app store after the cancellation of subscription music apple (turn off auto-renewal), still getting the same message "To change stores, you must first cancel your membership of Apple's music"

  Hello, TanBrar.

  It seems that you are unable to change your country on your App Store because you always get a message to cancel the Apple music, even if you have already done.  The following Knowledge Base article provides clarification on the manner in which the process of cancellation of Apple's music ends:

  Manage your membership Apple music on your iPhone, iPad, iPod touch, Mac or PC

  Disable the automatic renewal, cancel your membership

  If you wish to cancel your subscription of Apple's music, turn off the auto-renewal.

  Your membership may be renewed if you don't turn off your automatic renewal 8 hours or more before your renewal date.

  On your iPhone, iPad or iPod touch

  1. In the music application, press your profile icon in the upper left corner.
  2. Click on View Apple ID. You may need to connect.
  3. Under subscriptions, click on manage. If you have more than one subscription, type on your membership (membership of music Apple) to see your membership options.
     
  4. Under renewal Options, disable the automatic renewal. Confirm your selection, and touch done.
     
     If you don't see the option to disable the automatic renewal, your subscription will automatically stop at the end of the current billing cycle.
  5. Press done to return to the screen of your account and then press done to return to the application.

  As shown in the image and the description of step 4, the subscription stops at the end of the billing cycle. After this date, you should be able to complete the change of your App Store:

  Change your iTunes Store country or region

  Thank you for reaching out to the communities of Apple Support.

  Kind regards.

• Apple music family free 3 month subscription if a member already used

  Hello. I'll put up my family shares account specifically for the Apple's music, and I have two questions:

  1. If there is available free 3 month trial for the whole family, is the family organizer that only 'click' (eg on his iPhone) and it is available for all members? Or all of them need to click separately?
  2. What happens if a member already used this free trial version and other members had no? The whole family is charged after the first month?

  Hi varvados,

  The resources below will explain how to change your individual membership of Apple's music for a family membership and how to set up in the sharing of the family.

  Manage your membership Apple music on your iPhone, iPad, iPod touch, Mac or PC

  Move from an individual membership to a family membership

  With a family membership at Apple music, families of up to six people can enjoy all the benefits of Apple music, each with their own library. If you have joined Apple music as an individual Member, you can change to a family membership at any time. You can also switch to an individual membership if you choose. You can also attach an existing family membership.

  Join an existing family membership

  If you have an individual membership of music Apple and want to join an existing family membership, follow these steps:

  1. Disable the automatic renewal of your individual membership.
  2. Ask the organizer of the family membership you want to join invite you to join the Group.
  3. Accept the invitation to participate in a family group.
  4. After accepting the invitation, open the Apple app music and make sure that you are part of the group.

  Implement the family sharing

  After you configure the sharing of family, you can invite members of your family to join.

  Author invites people to join the family

  As long as you use both iOS 8 and later versions or OS X Yosemite and later, you can add anyone who owns an Apple ID to your family. If you have children, use these steps to create Apple ID them and add them to your group. Use the steps below to add someone who already has an ID of Apple.

  On your iPhone, iPad or iPod touch:

  1. Go to settings > iCloud > family > add family member.
  2. Enter your member of the family name or e-mail address.
  3. Follow the instructions on the screen.

  On your Mac:

  1. Choose the Apple menu > System Preferences, and then click iCloud.
  2. Click on manage the family.
  3. Click on +, then follow the instructions on the screen.

  If your family member is with you, they reach their password Apple ID on your device to accept the invitation. You can also send them an invitation, and they can accept their device. If you have more than one Apple in iTunes, you can invite all of your accounts to the group, you can share your other Apple IDs with your family purchases.

  Enjoy!

• Apple music ask me to sign up, but I'm on a family plan...

  Apple music keeps giving me the registration screen, but my profile reveals the family plan. So many songs will be not good. Anyone else having this problem?

  Many of us are. I had Apple music since September and mine stopped working this morning, around 7:30 am (EST). I think the service is inaccessible.

• I want to renew my teacher subscription, but I can't connect to update my payment method

  I received this message on last week:

  Your Creative cloud membership will expire on 18/09/2016. We hope that you have been getting the best out of all that creative cloud has to offer. To extend your subscription, please update the billing for your account information, or add a prepaid card.

  Update your billing information (https://accounts.adobe.com/plans//edit-payment?deeplink=true & puser =

  Thank you for being a part of the creative cloud, The creative team Cloud

  The problem is that I can't connect using this url, its towers indefinetly... your systems are down?

  Thanks in advance for any help you can provide

  Jim

  Hi JimTheKing,

  Please try using another browser or restart the same browser.

  If nothing helps, kindly Contact Customer Care.

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• cancelled my account well before the renewal of the subscription; BUT money has continued to take

  I was monthly online; attempts to contact ADOBE directly; as I canceled my monthly subscription.  I was using only Lightroom.  I bought a copy of Lightroom; which did not require a subscription; as I was using only LIGHTROOM.  I told the people of account about 2 months before my subscription renewal; that I no longer wanted to o to subscribe.  I haven't used the ADOBE; Since I cancelled my subscription.  This is now 16-18 month I canceled; and my subscription ends about 14-16 months - STILL; you still charge me for it!  I have written; I have cancelled several times - and YET - I am always required for ADOBE.

  Please stop taking money from me.  I'm retired; no income and all heads of pence.  Please refund me money since the end of my initial contract.  Thanks - Brighid J NicPheadaran Wstd

  Addie e-mail: brighids. [email protected]

  Adobe Creative Cloud 800-883-6687 IRL - what is the bank account indicated oon.  Please STOP this.

  Please contact the technical support contact customer service, they will be able to help

  Thank you

  Varun

• I tried to renew my annual subscription... but it didn't work!

  I tried to renew my annual subscription, but it shows as expired, when I look at the history of the transactions, it shows that I renewed 3 times, but in the plan shows Manager has expired, any help? Thank you

  You can try to place a new order of pricing and membership creative cloud plans | Adobe Creative Cloud and see if you are able to place a new order.

  ^ Ani

• Apple music - all my disappear songs...

  If one day I was listening to my music. And then all of a sudden, all of my missing songs - just like that. I turned off my phone 4 times after that. The thing is that I started using Apple music exaclty a year ago. But my monthly substricption is paid. I can listen to music, but I want to have my back library. Anyone has idea what would be the solution?

  Hi jj331,

  Thanks for your question.

  If your music is missing from your iPhone, there are several ways that you can restore the music on the device.

  If you connect the iPhone to your computer, you can synchronize any songs you want from your iTunes for your iPhone.   You can also download your purchases passed directly to the iPhone.

  Looks like Apple's music subscription has expired, but you can check the status in iTunes.  The resources below will explain these steps in more detail.

  Sync your iPhone, iPad or iPod touch with iTunes on your computer through a USB port

  Download your latest purchases

  Manage your membership Apple music on your iPhone, iPad, iPod touch, Mac or PC

  Hope that helps.

• Apple music unexpectedly goes to the next song!

  Greetings!

  • I can play my own music bought from iTunes. No problem at all.
  • When I try to play any song/music list Apple it skip to the next song. And the next. With a second delay. Apple music is currently unusable.

  I used the Apple music with no problems for about 6 months.

  Latest version of iTunes (12.4.3.1) and OS X (10.11.6) installed on a Mac Pro.

  Any thoughts?

  Hello Wognum,

  Thank you for using communities Support from Apple!

  It is my understanding that when Apple's music using it continuously jumps to the next song, without playing one of them.  I'll try my best to help with this.

  The first thing I would do, it's what is on the backup computer.  Nothing that I will propose should result in no data loss, but it's always a good idea to have a backup.  Your computer has software called Time Machine.  It is a fantastic software for backing up your computer.  Information on how to use Time Machine is available here:

  Use Time Machine to back up or restore your Mac.

  Assuming all other internet access works correctly, it is important to try to isolate what is causing this to happen.  The first thing to do to help isolate what is causing the problem is set up a test user account and see if Apple music works properly there.  Follow all the instructions that you will find on this page:

  How to test a question in another account on your Mac.

  If the problem does not occur in the test user account, then you will want to check the connection points of the account where Apple music will not play.  Try to remove the elements of connection and see if it plays properly.

  OS X El Capitan: If you think you have incompatible connection points

  See you soon!

• No Option 'display Apple music '.

  We plan family of Apple's music. We can play music of our iPhones and MacBook Pro Apple but there is no option on our Windows PC in iTunes. I checked Edition-> Preferences and there is no option to "Show the Apple music" anywhere. We took the latest version of iTunes (12.1.2.27). What Miss me?

  OK, so, although iTunes said that he had no updates available... There was. After you have installed the latest 12.4.3, the option to "Show the Apple music" appeared. Problem solved.

• I called to cancel my subscription to the month for first adobe adobe support.  The representative told me that my membership was cancelled successfully.  But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes i

  I called to cancel my subscription to the month for first adobe adobe support.  The representative told me that my membership was cancelled successfully.  But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes it mean, the representative has not really cancelled my subscription?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• The end of my Apple music it didn't renew for 2 days, no library now?

  SO I use music to Apple for about a year now, and I had no money to pay this month after a great holiday, spare wheel so he had to wait a few days until I had once more means, of course, it gives you a period of time in which to pay, but I couldn't not until 2 days after that my subscription has been cancelled...

  When I finally got to renew it, I encountered a problem...

  on my Mac that all my songs have been returned to my library, however on my iPhone 5s, only my purchased songs are there... The Apple music playlists are still there, but they are empty...

  How to restore all these songs on my iPhone?

  I have already activated my iCloud library once again and the music Apple but not luck!

  On your iPhone, tap Settings > iTunes and App Store > (your Apple ID) then click on logout and restart your iPhone and go back and reconnect.

• I pay monthly for apple music but now do not have access

  matter of fact, they drafted the 9.99 on 18. All of a sudden I "try a 3 month trial now!  pop up as if I don't have a subscription. I don't want to lose all my songs-Im pretty tech ignorant so I have no idea what's wrong, but I can't download anything now.

  < published by host >

  Hello Kittymarimba,

  Thank you for using communities of Apple Support.

  It seems that your device does not recognize that you have a subscription to Apple's music.  I would like you to please make sure that you are connected with the correct Apple ID that you have joined Apple music with in your settings.  By following the steps below, you can see if you have a subscription to Apple's music with the Apple ID, you are connected to.

  On your iPhone, iPad or iPod touch

  1. In the music application, press your profile icon in the upper left corner.
  2. Click on View Apple ID. You may be asked to sign.
  3. Under subscriptions, click on manage. If you have more than one subscription, type on your membership (membership of music Apple) to see your membership options.
     
  4. Under renewal Options, choose the type of membership you want. Confirm your selection, and touch done.
     
  5. Press done to return to the screen of your account and then press done to return to the application.

  Manage your membership Apple music on your iPhone, iPad, iPod touch, Mac or PC

  Take care.

• Update for Sierra and now my Apple music does not appear I have a subscription and I am unable to get my music on the cloud?

  Update for Sierra and now my Apple music does not appear I have a subscription and I am unable to get my music on the cloud?

  Hey there Scotchman2926,

  I understand that you are experiencing some problems with Apple music on Sierra. I have a few suggestions to help you solve this problem. First of all, if you are unable to access the iTunes Store as well as music from Apple, use the information in this article to help resolve this problem:
  

  If you cannot connect to the iTunes Store - Apple Support

  If this does not resolve the problem, you might try signing out of your Apple ID in iTunes and then connect again.

  Thanks to be come to the communities of Apple Support and let us know how it goes.

  See you soon.