Apple repair status no update?

Sorry if it is put in the wrong category (only 2 times with a forum)

To make a long story I shortened my store of Quakerbridge NJ macbook on 19/01/16 to have a card replaced logic (its a one these MBP 2011 17-inch) I was told it was shipped today(1-20-16) but no info has been updated online. Is this normal? Is there some sort of delay in the system, like an answer ASAP. Is attached a picture of what I'm talking about

We are users like you.  Apple is not involved on this forum because it is a Board of Directors to a user.  Why not call the repair shop.  Tell them you want to keep well informed on the status of repairs ASAP & nothing shows online.

Tags: Notebooks

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