Apple TV 4 affected by electrical faults

Hello

my new Apple TV 4 seems to have what I can only describe as electrical faults. During the broadcast of the video seems to come and go as if the aircraft had a power failure. This happens sporadically. Everyone knows this?

Advertisement

How is your ATV 4 connected? You're using a receiver or directly to the TV. Others have reported recurrent temporary loss of video signal for a few seconds at a time. In my view, that there is a problem with the HDMI handshake drop and reconnect causing the HDCP copy for the video in black protection until the handshake reconnects.

You could try a different cable or connect directly to your TV if you're not already, and see if the problem goes away.

Tags: Apple TV

Similar Questions

  • Apple replaced my screen after a fault and now my home button not working no-iPhone 6

    Hello

    I hope someone can help or advise me - I don't know if this is normal.

    I went to my local Apple store yesterday because I had a "Crescent" on my front facing camera of my iPhone 6. They said being misaligned and offered to replace my screen under warranty. I said it was very good. I got it back 4 hours later and they said that taking so much they had to try to calibrate several times because their machine was playing upwards.

    Asked me to make sure that everything worked fine. I took a look and everything seemed OK, but now I've used it for a day, my home button doesn't seem to be right. It does not respond properly and I have to press it quite difficult to get it to open the main screen. This happened to anyone before?

    I don't really want to go back to Apple for them to replace the screen, once again and for the issue to continue so I don't know what to do! I had combined in the past, but never the screen replaced, so I don't know if this is normal.

    Thank you in advance for your help!

    Alison

    Apple should work for at least 90 days of warranty. My suggestion is to resume and ask them to please fix it correctly this time.

  • Apple TV freeze while watching the TV program

    I have the 4th generation Apple TV, and after several hours of viewing, the image freezes.  I am currently using only 3 applications (NBC, ABC, CBS) and it freezes on all applications.  I have been informed by Apple Care Support should I close all applications after consulting, but even that is not helping with the gel.  At this point, the only way to unfreeze the device should do a restart by pressing the two buttons below the trackpad on the remote control.   Of course unplug the device also works, but it's too heavy to be repeated several times.  Apple Care suggested that there might be a problem with the hardware with the device and it may need to be replaced.  Does anyone else have this problem?

    Intermittent problems are often the result of interference. Interference can be caused by other networks in the area of or household electric goods.

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but won't make iStumbler household items.

    Refer to your router manual to know how to change your wifi channel or adjust your pace of multicast.

    There are other types of problems that can affect the networks, but it is by far the most common, so note the first. We see networks that have inherent problems work differently with different versions of the same software. You can also try to move the Apple TV away from other electrical devices.

    The following article can help you.

    Troubleshooting connections and Wi - Fi networks

    Recommended Wi - Fi settings

    Sources of interference

    WiFi Diagnostic Software (for Mac users)

    You will also find help on this page, where I have collected some of the more unusual solutions for network problems.

  • Apple TV 3rd gen: WiFi Internet connection is not stable.

    If I success to connect to WiFi after a few hours cut. After that, it is impossible to reconnect.

    Intermittent problems are often the result of interference. Interference can be caused by other networks in the area of or household electric goods.

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but won't make iStumbler household items.

    Refer to your router manual to know how to change your wifi channel or adjust your pace of multicast.

    There are other types of problems that can affect the networks, but it is by far the most common, so note the first. We see networks that have inherent problems work differently with different versions of the same software. You can also try to move the Apple TV away from other electrical devices.

    The following article can help you.

    Troubleshooting connections and Wi - Fi networks

    Recommended Wi - Fi settings

    Sources of interference

    WiFi Diagnostic Software (for Mac users)

    You will also find help on this page, where I have collected some of the more unusual solutions for network problems.

  • Apple tv is cutting by listening to the shows and movies

    Why my Apple Tv is cut off when I listen to Netflix

    Intermittent problems are often the result of interference. Interference can be caused by other networks in the area of or household electric goods.

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but won't make iStumbler household items.

    Refer to your router manual to know how to change your wifi channel or adjust your pace of multicast.

    There are other types of problems that can affect the networks, but it is by far the most common, so note the first. We see networks that have inherent problems work differently with different versions of the same software. You can also try to move the Apple TV away from other electrical devices.

    The following article can help you.

    Troubleshooting connections and Wi - Fi networks

    Recommended Wi - Fi settings

    Sources of interference

    WiFi Diagnostic Software (for Mac users)

    You will also find help on this page, where I have collected some of the more unusual solutions for network problems.

  • I just updated my iPad and it told me to activate it using my Apple ID. I entered my Apple ID and it will not work. Help please

    I just updated my iPad and it told me to activate it using my Apple ID. I entered my Apple ID and it will not work. Help please

    There seems to be a problem, especially with older devices. And I guess that's the end of Apple since it affects both.

    You can try to use iTunes to restore your device from a backup

    http://support.Apple.com/kb/HT1414

    Or you could wait it out and see if Apple fixes things.

  • iCloud backup Notes and calendars with new Apple ID

    I changed my Apple ID since I changed my primary email address. How can I change on iCloud without losing my notes and my calendars? When I try to log in using my old e-mail address to connect with my other, it shows I'm going to lose everything. Please notify. Thank you. Joan Yonkler

    Change the e-mail address that you use for your ID Apple should not affect any on this. If you have created a new Apple ID, that would have an impact on what you are trying to do.

    Take a look at this.

    What to do when you have changed your Apple ID email address or password - Apple support

  • So slow...

    EtreCheck version: 3.0.2 (306)

    Report generated 2016-08-28 10:08:20

    Download EtreCheck from https://etrecheck.com

    Time 13:13

    Performance: Poor

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Computer is too slow

    Hardware Information:

    iMac (21.5 inch, mid 2011)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac12, 1

    1 2.5 GHz Intel Core i5 CPU: 4 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    Vacuum

    BANK 1/DIMM0

    Vacuum

    0/DIMM1 BANK

    OK 4 GB DDR3 1333 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    AMD Radeon HD 6750M - VRAM: 512 MB

    iMac, 1920 x 1080

    Software:

    OS X Yosemite 10.10.5 (14F1909) - time since started: about 10 days

    Disc information:

    ST3500418AS disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 412,48 (Go 89.76 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 86,76 GB (10,66 GB free)

    HL-DT-STDVDRW GA32N)

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Scope of Mitsumi Electric Hub in Apple USB keyboard

    Mitsumi Electric Apple Extended USB Keyboard

    Logitech USB optical mouse

    Fitbit Fitbit Inc. Base Station.

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Fitbit Fitbit Inc. Base Station.

    Computer, Inc. Apple IR receiver.

    Apple internal memory card reader

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Library/Application Support/LogMeIn/drivers

    [loading] com.logmein.driver.LogMeInSoundDriver (4.1.4667 - 2014-11-03) [Support]

    / Library/Extensions

    [loading] com.sophos.kext.sav (9.4.52 - SDK 10.9-2016-08-11) [Support]

    [loading] com.sophos.nke.swi (9.4.53 - SDK 10.9-2016-08-11) [Support]

    / System/Library/Extensions

    com [loading]. Cycling74.driver.Soundflower (1.6.6 - 10.6 SDK - 2016-08-01) [Support]

    Launch system officers:

    [no charge] 5 tasks of Apple

    [loading] 140 tasks of Apple

    [performance] 50 jobs of Apple

    [killed] 17 tasks of Apple

    17 killed process lack of RAM

    Launch system demons:

    [no charge] 44 Apple jobs

    Apple tasks 127 [loading]

    [running] Apple 71 jobs

    [killed] 19 tasks of Apple

    19 killed process lack of RAM

    Launch officers:

    [cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]

    com.Google.keystone.agent.plist [running] (2016-07-12) [Support]

    [cannot] com.logmein.LMILaunchAgentFixer.plist (2014-11-03) [Support]

    [loaded] com.logmein.logmeingui.plist (2014-12-20) [Support]

    [loaded] com.logmein.logmeinguiagent.plist (2014-12-20) [Support]

    [loaded] com.logmein.logmeinguiagentatlogin.plist (2014-12-20) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-10-24) [Support]

    com.Sophos.uiserver.plist [running] (2016-08-11) [Support]

    [loaded] com.splashtop.streamer - for - root.plist (2015-01-12) [Support]

    [loading] com.splashtop.streamer - to - use .plist (2015-01-12) [Support]

    com.Trusteer.rapport.rapportd.plist [running] (2016-07-18) [Support]

    net.culater.SIMBL.Agent.plist [no] (2011-08-27) [Support]

    NET.Juniper.pulsetray.plist [running] (2015-10-02) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]

    [cannot] com.adobe.fpsaud.plist (2016-01-29) [Support]

    com.CrashPlan.engine.plist [running] (2016-07-13) [Support]

    com.fitbit.galileod.plist [running] (2012-10-05) [Support]

    com.Google.keystone.daemon.plist [running] (2016-07-12) [Support]

    [loaded] com.logmein.logmeinserver.plist (2014-12-20) [Support]

    [loading] com.logmein.raupdate.plist (2012-07-31) [Support]

    com.Microsoft.AutoUpdate.helpertool.plist [running] (2016-08-03) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-10-24) [Support]

    com.Sophos.common.ServiceManager.plist [running] (2016-08-11) [Support]

    [performance] com.splashtop.streamer - daemon.plist (2015-01-12) [Support]

    [loading] com.splashtop.streamer - srioframebuffer.plist (2015-01-12) [Support]

    com.Trusteer.rooks.rooksd.plist [running] (2016-07-18) [Support]

    net.juniper.AccessService.plist [running] (2015-10-02) [Support]

    [loading] net.juniper.UninstallPulse.plist (2015-10-02) [Support]

    [loading] net.sourceforge.MonolingualHelper.plist (2015-06-16) [Support]

    User launch officers:

    com.Amazon.music.plist [running] (2016-05-01) [Support]

    [loading] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2015-06-10)

    [loading] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2015-06-10)

    [loading] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2015-06-10)

    [loading] com.splashtop.streamer - to - use .plist (2016-08-22) [Support]

    com.spotify.webhelper.plist [running] (2016-04-18) [Support]

    [loading] net.juniper.SetupClient.plist (2015-10-02) [Support]

    Items in user login:

    VMware Fusion Start Menu Application (/ Applications/VMware Fusion Start Menu.app Fusion.app/Contents/Library/VMware)

    CrashPlan menu bar of Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

    Dropbox application (/ Applications/Dropbox.app)

    Plug-ins Internet:

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]

    Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-14) obsolete! Update

    GarminGPSControl: 3.0.1.0 Release - 10.4 SDK (2011-07-26) [Support]

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]

    LogMeInSafari32: 1.0.586 (2011-07-12) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-20)

    QuickTime Plugin: 7.7.3 (2016-08-01)

    LogMeInSafari64: 1.0.586 (2011-07-12) [Support]

    FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-14) [Support]

    nplastpass: 3.2.41 - SDK 10.11 (2016-03-08) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2015-06-16) [Support]

    net.juniper.DSSafariExtensions: Unknown (2012-10-16) [Support]

    LogMeIn: 1.0.586 (2012-02-12) [Support]

    Web of Google Earth plugin: 7.1 (2016-04-24) [Support]

    Default browser: 600 - SDK 10.10 (2015-08-26)

    Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-07-31) [Support]

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-15) [Support]

    SharePointBrowserPlugin: 14.6.7 - SDK 10.6 (2016-08-26) [Support]

    JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-26) check the version of

    User Plug-ins internet:

    Picasa: 1.0 - 10.4 SDK (2014-09-20) [Support]

    WebEx64: 1.0 - SDK 10.6 (2015-04-03) [Support]

    Safari extensions:

    LastPass - LastPass - https://lastpass.com (2016-03-08)

    3rd party preference panes:

    Flash Player (2016-01-29) [Support]

    Flip4Mac WMV (2013-03-29) [Support]

    Growl (2015-06-16) [Support]

    Java (2016-08-26) [Support]

    Kissphrase (2008-03-20) [Support]

    MacFUSE (2008-12-19) [Support]

    Trusteer Endpoint Protection (2016-08-22) [Support]

    Time Machine:

    Time Machine not configured!

    Top of page process CPU:

    42% kernel_task

    38% Google Chrome Helper (41)

    4% Google Chrome

    4% InstallationDeployer

    2% WindowServer

    Top of page process of memory:

    4.41 GB Google Chrome Helper (41)

    Kernel_task 794 MB

    287 MB Google Chrome

    InstallationDeployer (2) 156 MB

    Mdworker (12) 106 MB

    Virtual memory information:

    30 MB of free RAM

    7,97 used GB RAM (1.16 GB being cached)

    2.24 GB used Swap

    Diagnostic information:

    August 27, 2016, 12:58:37 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-27-125837_ [redact ed] .crash

    / Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence

    Back up your Mac if you have not already done so. For how to use Time Machine to read the basics of the Mac: Time Machine backs up your Mac - Apple Support.

    It is unreasonable to expect a Mac to work properly with bad designed "anti-virus" and "cleaning" of the products installed.

    Beware that the effectiveness of its uninstall program is poor, a typical feature of garbage software.

    • Uninstall "Trusteer". The following may be useful:

    https://www.Trusteer.com/support/uninstalling-rapport-Mac-OS-x

    • It is not reasonable to expect a Mac to function normally after using CleanMyMac. Like many utilities 'clean' ill-conceived, it is able to corrupt a Mac that erasing it completely is the only way to recovery. CleanMyMac is not the only example; It is simply popular thanks to marketing strategies that are as effective as they are intrusive.

    There is no possible way to reverse the effects of using the CleanMyMac2 other than to reinstall files affected all backups or their original sources. The developer sound uninstall instructions are ineffective, despite their recent claims to the contrary. Only MacPaw, its developer, can know the reason, but I see two possibilities: either they deliberately leave components behind for reasons best known to themselves, or they do not know what they are doing. Neither one of these opportunities is particularly heartening for the user.

    Reinstall OS X has no effect on deletion CleanMyMac or reverse the damage, it is able to inflict on a system.

    To recover from the effects of using it to change the OS X software, you need and essential files you need, follow the applicable recovery procedure below:

    • If you have a backup that you created before using CleanMyMac, now is the time to use it. To boot OS X RecoveryTime Machine in Mac OS X utility screen, select restore from a Time Machine backup. Choose a date prior to the installation of CleanMyMac.
    • If you don't have a backup previous use of CleanMyMac, create one now. To do this read to use Time Machine to back up or restore your Mac.
      • The recovery procedure require that you erase the Mac using OS X Recovery, and then create a new user account whose content will be empty. You can then use Setup Assistant to migrate your essential documents, including photos, music, products of work and other essential files.
      • To erase and install OS X read How to reinstall OS X on your Mac.
        • Follow the instructions in this document under wipe your drive and install OS X.
        • Then follow the procedure to move your content to a new Mac.
        • When asked how you want to transfer your data, select transfer from a Mac, Time Machine backup or boot disk.
        • Under Select the information to transfer, select only your previous user account and do not select 'Applications', 'Computer and Network Settings' or 'other files and folders. Deselect these choices.
      • After using Setup Assistant, you will need to reinstall the essential software that you might need, once more without forgetting to install the software from their original sources and by omitting all non-essential software.
      • "Non-essential software" is a broad category that includes, but is not limited to the products 'antivirus' third party 'cleaning' and 'maintenance '.
  • download time about 4 hours, but the internet speed is good - 30mbps.

    My Apple TV takes 3 or 4 hours to download a rented movie. But my internet speed is good - 30Mbps. Internet high speed is not the problem. What is?

    Intermittent problems are often the result of interference. Interference can be caused by other networks in the area of or household electric goods.

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but won't make iStumbler household items.

    Refer to your router manual to know how to change your wifi channel or adjust your pace of multicast.

    There are other types of problems that can affect the networks, but it is by far the most common, so note the first. We see networks that have inherent problems work differently with different versions of the same software. You can also try to move the Apple TV away from other electrical devices.

    The following article can help you.

    Troubleshooting connections and Wi - Fi networks

    Recommended Wi - Fi settings

    Sources of interference

    WiFi Diagnostic Software (for Mac users)

    You will also find help on this page, where I have collected some of the more unusual solutions for network problems.

  • Panic of the common core, EtreCheck 'good '.

    We saw it as "frequent kernel panics iMac from early retirement." Suspected memory low so I doubled it, but iMac panicked at 5 minutes from the start. Here is the EtreCheck to run correctly after a second panic and panic report generated when he panicked when EtreCheck run after the first. Surely you would be grateful for clues.

    EtreCheck version: 3.0.6 (315)

    Report generated 2016-10-02 16:05:50

    Download EtreCheck from https://etrecheck.com

    Time 03:57

    Performance: good

    Click on the [Support] links to help with non-Apple products.

    Click on the [Details] Links to more information about this line.

    Problem: The computer is restarted

    Description:

    Kernel panics

    Hardware Information: 

    iMac (24 inch, early 2009)

    [Data sheet] - [User guide] - [Warranty & Service]

    iMac - model: iMac9, 1

    1 2.93 GHz Intel Core 2 Duo CPU: 2 strands

    8 GB of RAM expandable- [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1067 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information: 

    NVIDIA GeForce GT 120 - VRAM: 256 MB

    iMac 1600 x 1000

    Software: 

    OS X El Capitan 10.11.6 (15-1004) - since startup time: less than an hour

    Disc information: 

    WDC WD6400AAKS-40H2B0 disk0: (640,14 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) / [Startup]: 639,28 (Go 379,90 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    OPTIARC DVD RW AD - 5670S)

    USB information: 

    Built-in ISight from Apple Inc..

    Computer, Inc. Apple IR receiver.

    Scope of Mitsumi Electric Hub in Apple USB keyboard

    Mitsumi Electric Apple USB optical mouse

    Mitsumi Electric Apple Extended USB Keyboard

    CPS CP500HGa

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Firewire information: 

    WD My Passport 071D 800-800 max

    disk1s1 (disk1s1) < not mounted >: 32 KB

    disk1s2 (disk1s2) < not mounted >: 29 KB

    disk1s3 (disk1s3) < not mounted >: 29 KB

    disk1s4 (disk1s4) < not mounted >: 29 KB

    disk1s5 (disk1s5) < not mounted >: 29 KB

    disk1s6 (disk1s6) < not mounted >: 262 KB

    disk1s7 (disk1s7) < not mounted >: 262 KB

    disk1s8 (disk1s8) < not mounted >: 262 KB

    My Passport Studio (disk1s10) / Volumes/My Passport Studio: 1.00 TB (430,14 GB free)

    Guardian: 

    Any where

    Kernel extensions: 

    / Library/Application Support/MacKeeper/AntiVirus.app

    [no charge] com.mackeeper.kext.AVKauth (2.6 - SDK 10.10 - 2016-08-10) [Support]

    [no charge] com.mackeeper.kext.AVKauth.Legacy (2.6 - SDK 10.10 - 2016-08-10) [Support]

    [loading] com.mackeeper.kext.Firewall (2.6 - SDK 10.10 - 2016-08-10) [Support]

    [no charge] com.mackeeper.kext.Firewall.Legacy (2.6 - SDK 10.10 - 2016-08-10) [Support]

    Launch system officers: 

    [no charge] 10 tasks Apple

    [loading] 160 tasks Apple

    [performance] 69 tasks Apple

    Launch system demons: 

    [no charge] 45 tasks Apple

    [loading] 160 tasks Apple

    [performance] Apple 86 tasks

    Launch officers: 

    [loading] com.google.Keystone.agent.plist (2016-07-11) [Support]

    [performance] com.motive.alertDetectorHost.plist (2015-02-07) [Support]

    [performance] com.motive.userAgent.plist (2015-02-07) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-10-13) [Support]

    Launch demons: 

    [loading] com.google.Keystone.daemon.plist (2016-09-01) [Support]

    [performance] com.mackeeper.AntiVirus.plist (2016-07-16) [Support]

    [performance] com.motive.systemDaemon.plist (2015-02-07) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-10-13) [Support]

    [performance] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2014-06-09) [Support]

    User launch officers: 

    [loading] . com.adobe.ARM.... plist (2016-09-27) [Support]

    [performance] com.mackeeper.MacKeeper.Helper.plist (2016-10-01) [Support]

    Items in user login: 

    Hidden Dropbox application (/ Applications/Dropbox.app)

    Garmin Express Service hidden Application (/ Applications/Garmin Express.app/Contents/Library/)

    LoginItems/Garmin Service.app Express)

    Plug-ins Internet: 

    Web of Google Earth plugin: 7.1 (2016-08-19) [Support]

    Default browser: 601 - SDK 10.11 (2016-07-27)

    Flip4Mac WMV Plugin: 3.0.0.126 - SDK 10.8 (2012-09-30) [Support]

    npMotive: 1.0.0 - 10.7 SDK (2015-01-22) [Support]

    RealPlayer Plugin: unknown (2009-11-21) [Support]

    AdobePDFViewerNPAPI: 11.0.12 - SDK 10.6 (2015-09-02) [Support]

    FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]

    Silverlight: 5.1.30214.0 - SDK 10.6 (2014-04-14) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-27)

    Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]

    iPhotoPhotocast: 7.0 (2010-04-06)

    PepperFlashPlayer: 22.0.0.209 - SDK 10.6 (2016-08-20) [Support]

    AdobePDFViewer: 11.0.12 - SDK 10.6 (2015-09-02) [Support]

    GarminGpsControl: 4.1.0.0 Release - SDK 10.7 (2013-10-09) [Support]

    npDDRia: 0.0.14.3 - 10.9 SDK (2015-02-05) [Support]

    JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-04) Check the version

    Safari extensions: 

    Password Genie - SecurityCoverage- http://www.securitycoverage.com (2016-01-31)

    1-ClickWeather - TWCi- http://www.weather.com/ (2012-08-02)

    Dragon Dictate - Nuance Communications, Inc.- http://www.nuance.com (2014-10-07)

    Button to password - SecurityCoverage-engineering http://www.securitycoverage.com (2016-01-31)

    Turn Off the Lights - Stefan vd- http://www.turnoffthelights.com (2015-07-02)

    AdBlock - BetaFish, Inc.- https://getadblock.com (2016-09-13)

    Adblock Plus - European year GmbH - https://adblockplus.org/ (2016-09-27)

    3rd party preference panes: 

    Flash Player (2016-08-29) [Support]

    WMV Flip4Mac (2012-09-14) [Support]

    Java (2016-08-04) [Support]

    Time Machine: 

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 639,28 GB disc used: 259,37 GB

    Destinations:

    My passport Studio [Local]

    Total size: 1.00 TB

    Total number of backups: 187

    An older backup: 21/07/13, 18:07

    Last backup: 02/10/16, 13:50

    Size of backup drive: adequate

    Backup size 1.00 TB > (disc 259,37 GB X 3)

    Top of page process CPU: 

    mdworker (9) 18%

    3% installed

    2% WindowServer

    1% kernel_task

    1% mount_msdos

    Top of page process of memory: 

    598 MB kernel_task

    385 MB AntiVirus

    Node (2) 229 MB

    Mdworker (9) 172 MB

    Dropbox 164 MB

    Virtual memory information: 

    4.16 GB free RAM

    3.84 GB used RAM (1.87 GB being cached)

    Used Swap 0 B

    Diagnostic information: 

    October 2, 2016, 16:00:27 / Library/Logs/DiagnosticReports /.

    Kernel_2016-10-02-160027_ [redacted] .panic [Details]

    2 October 2016, 15:59:50 self-test - spent

    October 2, 2016, 15:56:41 / Library/Logs/DiagnosticReports /.

    Kernel_2016-10-02-155641_ [redacted] .panic [Details]

    October 1, 2016, 18:04:35 / Library/Logs/DiagnosticReports /.

    Kernel_2016-10-01-180435_ [redacted] .panic [Details]

    October 1, 2016, 11:43:13 / Library/Logs/DiagnosticReports /.

    Kernel_2016-10-01-114313_ [redacted] .panic [Details]

    October 1, 2016, 11:38:47 / Library/Logs/DiagnosticReports /.

    Kernel_2016-10-01-113847_ [redacted] .panic [Details]

    October 1, 2016, 10:14:14 / Library/Logs/DiagnosticReports /.

    Kernel_2016-10-01-101414_ [redacted] .panic [Details]

    October 1, 2016, 10:12:30 / Library/Logs/DiagnosticReports /.

    Kernel_2016-10-01-101230_ [redacted] .panic [Details]

    September 28, 2016, 17:34:38 / Library/Logs/DiagnosticReports /.

    Kernel_2016-09-28-173438_ [redacted] .panic [Details]


    Journal of panic (system failure):

    Source: / Library/Logs/DiagnosticReports/Kernel_2016-10-02-160027_richardlanders-

    iMac.Panic

    Size: 9 KB (9 281 bytes)

    Last modified: 02/16/10, 16:08

    Recent content: anonymous UUID: 6518C9B1-138A-5E1B-70A1-E43278D745C1

    Dim 2 16:00:26 Oct 2016

    Panic report *.

    panic (cpu 1 0xffffff7f85d66fb9 appellant): NVRM [0 / 2:0:0]: read error

    0X00000100: 0XFFFFFFFF, 0XFFFFFFFF, 0XFFFFFFFF, BAR0 0XD2000000 CFG

    0XFFFFFF91111CB000 0X096A80A1, D0, P1/4

    Backtrace (CPU 1), frame: return address

    0xffffff91102fb1a0: 0xffffff80050dab52

    0xffffff91102fb220: 0xffffff7f85d66fb9

    0xffffff91102fb2e0: 0xffffff7f85e33add

    0xffffff91102fb320: 0xffffff7f85e33b48

    0xffffff91102fb3a0: 0xffffff7f860aef6e

    0xffffff91102fb4f0: 0xffffff7f85e57b79

    0xffffff91102fb510: 0xffffff7f85d6dcfd

    0xffffff91102fb5c0: 0xffffff7f85d6b690

    0xffffff91102fb7c0: 0xffffff7f85d6c76f

    0xffffff91102fb8a0: 0xffffff7f86fa70ea

    0xffffff91102fb8e0: 0xffffff7f86fb6aa3

    0xffffff91102fb900: 0xffffff7f86fe53ea

    0xffffff91102fb940: 0xffffff7f86fe5449

    0xffffff91102fb980: 0xffffff7f86fbc642

    0xffffff91102fb9d0: 0xffffff7f86f8808a

    0xffffff91102fba70: 0xffffff7f86f83f2d

    0xffffff91102fbaa0: 0xffffff7f86f81ac9

    0xffffff91102fbae0: 0xffffff80056e0727

    0xffffff91102fbb80: 0xffffff80056e2ef8

    0xffffff91102fbbe0: 0xffffff80056e0037

    0xffffff91102fbd20: 0xffffff8005197f90

    0xffffff91102fbe30: 0xffffff80050df2c3

    0xffffff91102fbe60: 0xffffff80050c28f8

    0xffffff91102fbea0: 0xffffff80050d26a5

    0xffffff91102fbf10: 0xffffff80051b8eca

    0xffffff91102fbfb0: 0xffffff80051ecd86

    Extensions of core in backtrace:

    com.apple.nvidia.classic.NVDAResmanTesla (10.0) [05FC5D7EBB0B -

    3232-BBBD-8A49B6870D8B]@0xffffff7f85d10000-

    > 0xffffff7f85f85fff

    dependency: com.apple.iokit.IOPCIFamily (2.9) [5447 B 943 -

    A94D-3BD4-A60F-98B24D19CE93]@0xffffff7f8592c000

    dependency: com.apple.iokit.IONDRVSupport (2.4.1) [4EB2843CC821 -

    3AD0-B333-575FD6ED6FB1]@0xffffff7f85d00000

    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1)

    [A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f85cb9000

    com.apple.nvidia.classic.NVDANV50HalTesla (10.0)

    [56199CA6-3C8D-3EBB-B5EF-7B1B4678ACF9]@0xffffff7f85f90000-

    > 0xffffff7f8623dfff

    dependency: com.apple.nvidia.classic.NVDAResmanTesla (10.0.0)

    [05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f85d10000

    dependency: com.apple.iokit.IOPCIFamily (2.9) [5447 B 943 -

    A94D-3BD4-A60F-98B24D19CE93]@0xffffff7f8592c000

    com.apple.GeForceTesla (10.0) [07CD2F70 -

    A8DD-32EA-85C0-90433204BDAC]@0xffffff7f86f66000-> 0xffffff7f87031fff

    dependency: com.apple.iokit.IOPCIFamily (2.9) [5447 B 943 -

    A94D-3BD4-A60F-98B24D19CE93]@0xffffff7f8592c000

    dependency: com.apple.iokit.IONDRVSupport (2.4.1) [4EB2843CC821 -

    3AD0-B333-575FD6ED6FB1]@0xffffff7f85d00000

    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1)

    [A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f85cb9000

    dependency: com.apple.nvidia.classic.NVDAResmanTesla (10.0.0)

    [05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f85d10000

    Corresponding to the current thread BSD process name: WindowServer

    Mac OS version:

    15 1004

    Kernel version:

    15.6.0 Darwin kernel version: Mon Aug 29 20:21:34 PDT 2016;

    root:XNU-3248.60.11~1/RELEASE_X86_64

    Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E

    Slide kernel: 0x0000000004e00000

    Text of core base: 0xffffff8005000000

    Text __HIB base: 0xffffff8004f00000

    Name of system model: iMac9, 1 (Mac-F2218FC8)

    Availability of the system in nanoseconds: 200518335868

    last load kext to 157896556650: com.mackeeper.kext.Firewall 2.6

    (addr 0xffffff7f87aa7000 size 20480)

    last kext unloaded at 128931761395:

    com.apple.driver.AppleUSBMergeNub 900.4.1 (addr

    0xffffff7f8675d000, size 12288)

    kexts responsible:

    com.mackeeper.kext.Firewall 2.6

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.driver.AGPM 110.22.0

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com Apple.Driver.pmtelemetry 1

    com.apple.driver.AppleHDA 274.12

    com.apple.driver.AppleMikeyDriver 274.12

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleLPC 3.1

    com.apple.GeForceTesla 10.0.0

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleBacklight 170.8.9

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless

    1.0.0D1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.driver.AppleIRController 327,6

    com.apple.iokit.SCSITaskUserClient 3.7.7

    2.8.5 com.apple.iokit.IOAHCIBlockStorage

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.driver.AppleFWOHCI 5.5.4

    com.apple.driver.usb.AppleUSBOHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

    com.apple.driver.AppleAHCIPort 3.1.8

    com Apple.nvenet 2.0.22

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com Apple.NKE.applicationfirewall 163

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    3.12.8 com.apple.AppleGraphicsDeviceControl

    com Apple.kext.Triggers 1.0

    com.apple.driver.DspFuncLib 274.12

    com.apple.kext.OSvKernDSPLib 525

    com.apple.iokit.IOSurface 108.2.3

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

    com.apple.iokit.IOBluetoothFamily 4.4.6f1

    com.apple.driver.CoreCaptureResponder 1

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

    com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleHDAController 274.12

    com.apple.iokit.IOHDAFamily 274.12

    com.apple.iokit.IOAudioFamily 204.4

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

    com.apple.iokit.IOFireWireSBP2 4.2.7

    com.apple.driver.AppleUSBHIDMouse 185,3

    com.apple.driver.AppleHIDMouse 185,3

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.iokit.IOUSBHIDDriver 900.4.1

    com Apple.Driver.USB.cdc 5.0.0

    com.Apple.Driver.USB.Networking 5.0.0

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

    com.apple.iokit.IOBDStorageFamily 1.8

    com.apple.iokit.IODVDStorageFamily 1.8

    com.apple.iokit.IOCDStorageFamily 1.8

    com.apple.iokit.IOAHCISerialATAPI 2.6.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.iokit.IO80211Family 1110.26

    com Apple.Driver.corecapture 1.0.4

    4.6.1 com.apple.iokit.IOFireWireFamily

    com.apple.driver.usb.AppleUSBOHCI 1.0.1

    com.apple.driver.usb.AppleUSBEHCI 1.0.1

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.iokit.IONetworkingFamily 3.2

    2.2.9 com.apple.driver.NVSMU

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com Apple.Security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417,4

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com Apple.KEC.pthread 1

    com Apple.KEC.corecrypto 1.0

    System profile:

    Graphics card: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 256

    MB

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E)

    Broadcom BCM43xx 1.0 (5.106.98.100.24)

    Bluetooth: Version 4.4.6f1 17910, 3 services, 18 aircraft, 1 incoming

    serial ports

    Crush Bus:

    FireWire devices: my passport D 071, WD, up to 800 Mb/s

    Memory module: DIMM0/0 BANK, 4 GB DDR3, 1067 MHz, 0x029E,.

    0x434D5341384758334D324131303636433720

    Memory module: DIMM0/1 BANK, 4 GB DDR3, 1067 MHz, 0x029E,.

    0x434D5341384758334D324131303636433720

    USB device: USB 2.0 Bus

    USB device: Hub

    USB device: USB 2.0 Bus

    USB device: ISight built-in

    USB device: USB Bus

    USB Device: IR receiver

    USB Device: Hub in Apple Pro Keyboard

    USB device: Apple USB optical mouse

    USB device: Apple Pro Keyboard

    USB device: USB Bus

    USB device: CP500HGa

    USB device: Hub BRCM2046

    USB Device: USB Bluetooth host controller

    Serial ATA Device: WDC WD6400AAKS-40H2B0, 640,14 GB

    Serial ATA Device: OPTIARC DVD RW AD - 5670S

    Network service: Airport, AirPort, en1

    Model: iMac9, 1, IM91.008D.B08 of BootROM, 2 processors, Intel Core 2

    Duo 2.93 GHz, 8 GB, MSC 1.37f3



    You have installed one of the worst, in the opinion of most of us users here, malware applications available, MacKeeper.  It proved too toxic for Macs.

    Read this tip to the user: do not install MacKeeper.  It also has links to uninstall programs.  You can also do a Google search for "uninstall MacKeeper" for links to the site MacKeeper to uninstall programs. Once you have removed the offending files re-run Etrecheck to confirm that you have them deleted successfully.

    You can also check if you have deleted all the files by downloading and running find any file to find all files with the application name and the name of the developer in the name of the file.  For example, for CleanMyMac, you would do two searches:

    1 - name contains mackeeper

    2 - name contains zerobit

    All files that are found can be dragged into the window of search results on the Office for suppression.

    FAF can find areas that Spotlight can not as invisible folders, system folders and packages.

    Where did you get the memory modules that are in your Mac?  They are Apple?  If not, where do you have them?

  • iMac 27 "2010 slow after that latest operating system upgraded

    Updated my 2010 27 "iMac with the updated OS X El Capitan. Since I can't get anything done without the minutes of spinning beach ball, making it practically useless computer. Started in safe mode, removed all points under my user account logs, no change. Also ran utility disk several times without any problems.

    Last night ran the being and the ratio is lower.

    Thanks for any help...

    EtreCheck version: 3.0.2 (306)

    Report generated 2016-08-23 22:50:47

    Download EtreCheck from https://etrecheck.com

    Duration 103:15

    Performance: Poor

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Hardware Information:

    iMac (27-inch, mid 2010)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac11, 3

    1 3.2 GHz Intel Core i3 processor: 2 strands

    12 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1333 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1333 MHz

    0/DIMM1 BANK

    OK 4 GB DDR3 1333 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    ATI Radeon HD 5670 - VRAM: 512 MB

    iMac 2560 x 1440

    Software:

    OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour

    Disc information:

    ST31000528AS disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 999,35 go-go (304,92 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    OPTIARC DVD RW AD - 5680H)

    USB information:

    Western Digital HDD external 160,04 GB

    EFI (disk1s1) < not mounted >: 210 MB

    Form of games and movies at home (disk1s2) Volumes/train games and movies at home: 159,70 (Go 72,80 free)

    Computer, Inc. Apple IR receiver.

    Built-in ISight from Apple Inc..

    Scope of Mitsumi Electric Hub in Apple USB keyboard

    Mitsumi Electric Apple Extended USB Keyboard

    Western Digital my book 1230 4 TB

    EFI (disk2s1) < not mounted >: 315 MB

    My book (disk2s2) / Volumes/My Book: 4,00 (2.83 free) tuberculosis

    Card reader Apple

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Firewire information:

    Canopus ADVC-110 400mbit - 400mbit max

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Library/Extensions

    com.microsoft.VirtualPC.Networking [no charge] (7.0.1 - 2016-08-03) [Support]

    com.microsoft.VirtualPC.OSServices [no charge] (7.0.1 - 2016-08-03) [Support]

    / System/Library/Extensions

    com.Cisco.driver.VPN [no charge] (4.0 (Rel) - 2016-08-03) [Support]

    com.palm.ClassicNotSeizeDriver [no charge] (3.1 - 2016-08-03) [Support]

    Launch system officers:

    [no charge] 9 tasks of Apple

    tasks of Apple 162 [loading]

    tasks of Apple 67 [performance]

    Launch system demons:

    [no charge] 45 Apple jobs

    [loading] Apple 156 jobs

    Apple tasks 90 [performance]

    Launch officers:

    [cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]

    [loading] com.citrix.AuthManager_Mac.plist (2013-10-22) [Support]

    com.citrix.ReceiverHelper.plist [running] (2013-10-22) [Support]

    com.citrix.ServiceRecords.plist [running] (2013-10-22) [Support]

    com.Google.keystone.agent.plist [running] (2016-07-11) [Support]

    com.Intego.commonservices.statusitem.plist [running] (2012-08-10) [Support]

    com.Intego.NetUpdate.agent.plist [running] (2012-11-14) [Support]

    [loading] com.intego.task.manager.notifier.plist (2012-08-10) [Support]

    com.Mozy.status.plist [running] (07 / 07/2014) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2015-09-13) [Support]

    [loaded] com.teamviewer.teamviewer.plist (2013-12-02) [Support]

    [loaded] com.teamviewer.teamviewer_desktop.plist (2013-12-02) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]

    [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

    com.edovia.screensconnect.daemon.plist [no] (2012-03-12) [Support]

    com.Google.keystone.daemon.plist [running] (2016-07-11) [Support]

    com.Intego.commonservices.daemon.plist [running] (2012-08-10) [Support]

    [loading] com.intego.commonservices.icalserver.plist (2012-08-10) [Support]

    [loading] com.intego.commonservices.metrics.kschecker.plist (2012-08-10) [Support]

    com.Intego.NetUpdate.daemon.plist [running] (2012-11-14) [Support]

    com.Intego.task.Manager.daemon.plist [running] (2012-08-10) [Support]

    com.Mozy.backup.plist [running] (07 / 07/2014) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2015-09-13) [Support]

    [loaded] com.teamviewer.teamviewer_service.plist (2013-12-02) [Support]

    User launch officers:

    [cannot] com.adobe.ARM. [...]. plist (2013-05-17) [Support]

    com.apple.SafariBookmarksSyncer.plist [loading] (2008-12-29) [Support]

    com.google.Chrome.framework.plist [running] (2016-08-23) [Support]

    com.netputing.airprintactivator.plist [running] (2012-01-29) [Support]

    [loading] com.valvesoftware.steamclean.plist (2016-03-02) [Support]

    Items in user login:

    EvernoteHelper SMLoginItem (/ Volumes/Book/Backups.backupdb/Thomas my iMac/2016-04-01-002427/Macintosh HD/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

    EvernoteHelper SMLoginItem (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

    EvernoteHelper SMLoginItem (/ Volumes/Book/Backups.backupdb/Thomas my iMac/2016-04-08-002204/Macintosh HD/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

    EvernoteHelper SMLoginItem (/ Volumes/Book/Backups.backupdb/Thomas my iMac/2016-04-22-001310/Mac HD/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

    EvernoteHelper SMLoginItem (/ Volumes/Book/Backups.backupdb/Thomas my iMac/2016-02-26-004458/Mac HD/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

    Plug-ins Internet:

    Easy-WebPrint EX: 1.1.0 (2011-06-17) [Support]

    Web of Google Earth plugin: 7.1 (2016-08-19) [Support]

    Default browser: 601 - SDK 10.11 (2016-08-03)

    Flip4Mac WMV Plugin: 3.3.7.2 - SDK 10.7 (2015-11-15) [Support]

    OfficeLiveBrowserPlugin: 12.3.1 (2011-10-11) [Support]

    Unity Web Player: UnityPlayer version 2.6.1f3 (2014-11-29) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]

    DivXBrowserPlugin: 1.2 (2006-12-14) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-06) [Support]

    QuickTime Plugin: 7.7.3 (2016-08-03)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]

    CitrixICAClientPlugIn: 11.8.2 - SDK 10.7 (2013-10-22) [Support]

    iPhotoPhotocast: 7.0 - 10.7 SDK (2012-02-28)

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

    EPPEX plugin: 3.0.5.0 (2009-07-30) [Support]

    ContentUploaderPlugin: 1.0 (2006-11-29) [Support]

    JavaAppletPlugin: Java 8 update 91 build 14 (2016-07-08) check the version of

    User Plug-ins internet:

    npNASAEyes: NASAEyes_x86_64 1.0.0.0 - SDK 10.6 (2015-10-02) [Support]

    Safari extensions:

    Facebook - Sonny Fazio - http://sonstermedia.com cleaner (2013-11-30)

    YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2013-11-30)

    EverNote Web Clipper - Evernote Corp. - http://evernote.com (2015-08-20)

    Translate - SideTree.com - Apps for Mac, and the Web - http://SideTree.com/extensions.html#Translate (2016-01-28)

    Time Machine:

    Skip system files: No.

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 694,43 GB

    Destinations:

    My book [Local]

    Total size: 4,00 TB

    Total number of backups: 124

    An older backup: 08/09/14, 21:02

    Last backup: 23/08/16, 05:26

    Size of backup drive: Excellent

    Size of backup 4,00 TB > (disk size 999,35 GB X 3)

    Top of page process CPU:

    52% ReportCrash

    15% WindowServer

    11% MozyHomeBackup

    11% opendirectoryd

    10% finder

    Top of page process of memory:

    679 MB kernel_task

    Finder 197 MB

    System_profiler (2) 123 MB

    Boy 111 MB

    UserEventAgent (2) 98 MB

    Virtual memory information:

    6.34 GB of free RAM

    used 5.66 GB RAM (1.86 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    August 23, 2016, 21:29:27 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212927_[redacted].cra sh

    /Library/PreferencePanes/MozyHome.prefPane/contents/resources/MozyHomeBackup

    August 23, 2016, 21:28:58 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212858_[redacted].cra sh

    August 23, 2016, 21:28:29 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212829_[redacted].cra sh

    August 23, 2016, 21:27:59 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212759_[redacted].cra sh

    August 23, 2016, 21:27:28 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212728_[redacted].cra sh

    August 23, 2016, 21:26:58 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212658_[redacted].cra sh

    August 23, 2016, 21:26:30 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212630_[redacted].cra sh

    August 23, 2016, 21:25:59 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212559_[redacted].cra sh

    August 23, 2016, 21:25:29 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212529_[redacted].cra sh

    August 23, 2016, 21:24:58 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212458_[redacted].cra sh

    August 23, 2016, 21:24:27 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212427_[redacted].cra sh

    August 23, 2016, 21:23:55 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212355_[redacted].cra sh

    August 23, 2016, 21:23:24 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212324_[redacted].cra sh

    August 23, 2016, 21:22:52 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212252_[redacted].cra sh

    August 23, 2016, 21:22:22 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212222_[redacted].cra sh

    August 23, 2016, 21:21:48 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212148_[redacted].cra sh

    August 23, 2016, 21:21:17 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212117_[redacted].cra sh

    August 23, 2016, 21:20:45 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212045_[redacted].cra sh

    August 23, 2016, 21:20:16 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212016_[redacted].cra sh

    August 23, 2016, 21:19:44 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-211944_[redacted].cra sh

    August 23, 2016, 20:45:05 Self test - passed

    August 23, 2016, 18:04:38 ~/Library/Logs/DiagnosticReports/com.apple.speech.speechsynthesisd_2016-08-23-1 80438_ [redacted] .crash

    /System/Library/frameworks/ApplicationServices.Framework/versions/A/frameworks/ SpeechSynthesis.framework/Versions/A/Resources/com.apple.speech.speechsynthesisd

    August 23, 2016, 06:14:28 /Library/Logs/DiagnosticReports/quicklookd_2016-08-23-061428_[redacted].crash

    / System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. App/Contents/MacOS/quicklookd

    Tommyl,

    To be honest, your systems is a complete mess with what has been installed on it. My recommendation would be to do a wipe and install and only install applications to update and do not install ANY antivirus, cleaning or ANY third party maintenance utility.

    Manually restore your data files after reinstalling OS X and then choose which applications you really need.

  • Incredibly slow MacPro running El Capitan 10.11.6

    I have serious problems with my MacPro, and many of my problems seem to have arisen when I moved to El Capitan. My computer starts fine, but takes an excessive length - 10 - 15 minutes - to launch Apple Mail and InDesign 2015 CC in the Creative Suite. It's frustrating and I'm not sure what to do. I am a complete klutz when it comes to the "mechanics" of Mac with their operating system, even if I'm working with them since my first SE and PageMaker 1.0. My Mac over the years have run softly and I've met not something like what confronts me now. I don't know what to do - I do give up the machine and buy a new one, or is my MacPro "recoverable"? I found mention of EtreCheck on a post last night so I downloaded and it ran today. I hope someone can give me some guidance as to what I do then. Here's the report from EtreCheck:

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-08-11 18:03:53

    Download https://etrecheck.com EtreCheck

    Duration 19:37

    Performance: poor

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    Verify the signatures of Apple: enabled

    Problem: The computer is too slow

    Description:

    Apple Mail and InDesign take a long time to start

    Hardware information: ⓘ

    Mac Pro (mid-2010)

    [Technical details] - [User Guide] - [warranty & Service]

    Mac Pro - model: MacPro5, 1

    2 2.4 GHz Quad - Core Intel Xeon processor: 8 strands

    8 GB of RAM expandable - [Instructions]

    DIMM 1

    ok 1 GB DDR3 ECC 1066 MHz

    DIMM 2

    ok 1 GB DDR3 ECC 1066 MHz

    DIMM 3

    ok 1 GB DDR3 ECC 1066 MHz

    DIMM 4

    ok 1 GB DDR3 ECC 1066 MHz

    DIMM 5

    ok 1 GB DDR3 ECC 1066 MHz

    DIMM 6

    ok 1 GB DDR3 ECC 1066 MHz

    DIMM 7

    ok 1 GB DDR3 ECC 1066 MHz

    DIMM 8

    ok 1 GB DDR3 ECC 1066 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en2: 802.11 a/b/g/n

    Video information: ⓘ

    ATI Radeon HD 5770 - VRAM: 1024 MB

    LED Cinema Display 1920 x 1200

    System software: ⓘ

    OS X El Capitan 10.11.6 15G (31) - since the start time: about 2 days

    Disk information: ⓘ

    HL-DT-ST DVD - RW GH61N)

    WDC WD1001FALS-41Y6A0 disk1: (1 TB) (rotation)

    EFI (disk1s1) < not mounted >: 210 MB

    Macintosh HD (disk1s2) /: 999,35 go-go (261,84 free)

    Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB

    WDC WD1500HLFS-01G6U3 disk0: (150,04 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    PRO (disk0s2) Volumes/WORK IN PRO WORK: 149,70 (GB 124,84 free)

    USB information: ⓘ

    Imation ImationFlashDriv 7.74 GB

    POCKET (disk3s1) / Volumes/POCKET: 7.74 GB (3.10 GB free)

    Seagate Backup + 4 to office

    < not mounted > (disk5s1) disk5s1: 134 MB

    Seagate Backup Plus drive 02 (disk5s2) / Volumes/Backup Seagate Plus disc 02: 4.00 TB (2.86 to free)

    Brother HL-2140 series

    Seagate Backup + M 4 to Office

    EFI (disk4s1) < not mounted >: 315 MB

    Seagate Backup Drive (disk4s2) Volumes/Seagate Backup plus Drive: 3.50 TB (126,14 GB free)

    Apple Inc. Apple LED Cinema Display

    ISight Apple Display Inc.

    Apple Inc. Apple's USB audio device

    Hub keyboard Apple, Inc.

    Mitsumi Electric Apple USB optical mouse

    Apple, Inc. Apple Keyboard

    Western Digital My Book 1234

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Kernel Extensions: ⓘ

    /Applications/DiskWarrior.app

    com.alsoft.Preview [no charge] (5.0 - SDK 10.5 - 2014-12-03) [Support]

    / Applications/Toast 10 Titanium/Toast Titanium.app

    com.roxio.BluRaySupport [no charge] (1.1.6 - 2012-09-27) [Support]

    [no charge] com.roxio.TDIXController (1.7-2012-09-27) [Support]

    / System/Library/Extensions

    com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 (26977) - 10.4 SDK - 2016-08-02) [Support]

    [no charge] com.Wacom.kext.wacomtablet (Tablet Wacom 6.1.6 - 4 - 2016-08-02) [Support]

    [no charge] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9 - 2016-08-02) [Support]

    [loading] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9 - 2016-08-02) [Support]

    / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

    com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 (26977) - 10.4 SDK - 2015-01-31) [Support]

    com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 (26977) - SDK 10.5 - 2015-01-31) [Support]

    com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 (26977) - 10.4 SDK - 2015-01-31) [Support]

    Startup items: ⓘ

    RetroClient: Path: / Library/StartupItems/RetroClient

    Startup items are obsolete in OS X Yosemite

    Launch system officers: ⓘ

    [loaded] 8 tasks Apple

    [loading] 149 tasks Apple

    [operation] 66 tasks Apple

    [killed] 15 tasks Apple

    15 killed process lack of RAM

    Demons of launch system: ⓘ

    com.Apple.csrutil.report.plist [failure]

    [operation] com.seagate.TBDecorator.plist (2013-10-12) [Support]

    [loaded] 45 tasks Apple

    [loading] 150 tasks Apple

    [operation] 83 tasks Apple

    [killed] 11 tasks Apple

    11 killed process lack of RAM

    Launch officers: ⓘ

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-08-09) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-15) [Support]

    [operation] com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]

    [failure] com.adobe.CS4ServiceManager.plist (2010-09-16) [Support]

    [failure] com.adobe.CS5ServiceManager.plist (2010-11-15) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-07-31) [Support]

    [operation] com.teamviewer.teamviewer.plist (2012-10-01) [Support]

    [operation] com.teamviewer.teamviewer_desktop.plist (2012-10-01) [Support]

    [operation] com.wacom.wacomtablet.plist (2010-11-16) [Support]

    Launch of the demons: ⓘ

    [operation] com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]

    [operation] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]

    com.adobe.SwitchBoard.plist [no charge] (2013-01-11) [Support]

    [operation] com.adobe.adobeupdatedaemon.plist (2016-06-12) [Support]

    [loading] com.adobe.agsservice.plist (2016-04-12) [Support]

    [loading] com.adobe.fpsaud.plist (2016-06-29) [Support]

    [loading] com.adobe.versioncueCS4.plist (2010-09-16) [Support]

    com.attotech.attomgtd.plist [no charge] (2009-05-05) [Support]

    [loading] com.bombich.ccc.plist (2012-11-27) [Support]

    [no charge] com.bombich.ccc.scheduledtask.96191F55-0BA5-4914-A91E-40E96DD3703C.plist (2013-01-23) [Support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2015-09-29) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-07-31) [Support]

    [loading] com.retrospect.engine.updater.plist (2012-04-19) [Support]

    com.Retrospect.Retroengine.plist [no charge] (2015-06-29) [Support]

    [operation] com.retrospect.retroisa.plist (2012-10-17) [Support]

    [loading] com.roxio.UpdateRetrospect.plist (2010-07-23) [Support]

    [operation] com.teamviewer.teamviewer_service.plist (2012-10-01) [Support]

    Launch User Agents: ⓘ

    [loading] com.adobe.AAM.Updater - 1.0.plist (2012-09-28) [Support]

    [failure] com.adobe.ARM. [...]. plist (2012-09-28) [Support]

    [failure] com.adobe.ARM. [...]. plist (2013-12-21) [Support]

    [failure] com.adobe.ARM. [...]. plist (2012-09-28) [Support]

    [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-04-19) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-07-05) [Support]

    User login items: ⓘ

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Wondershare Helper Application compact (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

    Request for DiskWarriorDaemonStarter (/ Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    Other applications: ⓘ

    com.adobe.Acrobat.Pro.46112 [loading]

    [ongoing] com.adobe.CCLibrary.118112

    [ongoing] com.adobe.CCXProcess.118432

    [ongoing] com.adobe.InDesign.56032

    [ongoing] com.adobe.Photoshop.57952

    [operation] com.adobe.acc.AdobeDesktopService.163552.1900AE43-AC19-4EF9-A530-10707857FAF2

    [ongoing] com.Adobe.accmac.118752

    [ongoing] com.etresoft.EtreCheck.292832

    com.fiplab.MemoryCleanHelper [loading]

    [ongoing] com.fiplab.memoryclean.89312

    [ongoing] com.google.Chrome.72672

    com.jdibackup.JustCloud.autostart [failure]

    com.jdibackup.JustCloud.backupstart [failure]

    com.jdibackup.JustCloud.notify [failure]

    [ongoing] com.macpaw.CleanMyMac3.Menu.142752

    [ongoing] com.wacom.TabletDriver.161632

    [ongoing] com.Wondershare.helper_compact.159712

    [ongoing] JP.co.Canon.cijscannerregister.193952

    [ongoing] org.Mozilla.Firefox.69152

    [loading] 437 tasks Apple

    [operation] 222 tasks Apple

    [killed] 26 tasks Apple

    Internet Plug-ins: ⓘ

    WacomNetscape: 1.1.1 - 1 (2010-11-16) [Support]

    Default browser: 601 - SDK 10.11 (2016-07-28)

    AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2015-11-17) [Support]

    Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-14) [Support]

    OfficeLiveBrowserPlugin: 12.3.4 (2012-09-28) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-12) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-09) [Support]

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-17) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-17) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-28)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-17) [Support]

    iPhotoPhotocast: 7.0 - 10.7 SDK (2012-09-28)

    SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-18) [Support]

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-09) [Support]

    WacomSafari: 1.1.1 - 1 (2010-11-16) [Support]

    EPPEX plugin: 3.0.5.0 (2009-07-30) [Support]

    JavaAppletPlugin: Java 8 update 91 build 14 version Check (2016-05-06)

    The internet user Plug-ins: ⓘ

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]

    3rd party preference panes: ⓘ

    Adobe Version Cue CS4 (2010-09-16) [Support]

    Flash Player (2016-06-29) [Support]

    Flip4Mac WMV (2011-01-14) [Support]

    Java (2016-05-06) [Support]

    Paragon NTFS for Mac® OS X (2016-07-15) [Support]

    Perian (2011-07-24) [Support]

    Retrospective (2012-10-17) [Support]

    Seagate for Mac OSX dashboard (2015-06-09) [Support]

    Time Machine: ⓘ

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 737,51 GB

    Destinations:

    Backup drive Seagate Plus [Local]

    Total size: 3.50 TB

    Total number of backups: 62

    An older backup: 16/03/16, 12:56

    Last backup: 08/11/16, 16:31

    Size of backup drive: Excellent

    Size of backup 3.50 TB > (disk size 999,35 GB X 3)

    Top of page process CPU: ⓘ

    48% retroISA

    9% WindowServer

    6% CEPHtmlEngine Helper (10)

    4% kernel_task

    2% plugin-container

    Top of the process of memory: ⓘ

    1.18 GB RetroISA

    1020 MB kernel_task

    Firefox 999 MB

    647 MB mdworker (21)

    Com.apple.WebKit.WebContent (5) 426 MB

    Information about virtual memory: ⓘ

    219 MB of free RAM

    7,77 used GB RAM (1.62 GB being cached)

    10.51 Go Swap used

    Diagnostic information: ⓘ

    August 11, 2016, 14:44:49 ~/Library/Logs/DiagnosticReports/Mail_2016-08-11-144449_[redacted].crash

    /Applications/mail.app/Contents/MacOS/mail

    August 11, 2016, 12:29:16 ~/Library/Logs/DiagnosticReports/Mail_2016-08-11-122916_[redacted].crash

    10 August 2016, 21:28:05 ~/Library/Logs/DiagnosticReports/plugin-container_2016-08-10-212805_[redacted]. Crash

    /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/PL Marcel-container

    August 10, 2016, 18:17:09 /Library/Logs/DiagnosticReports/RetroISA_2016-08-10-181709_[redacted].crash

    / Library/Application Support/Retrospect/RetrospectInstantScan.bundle/Contents/MacOS/RetroISA

    9 August 2016, 21:54:17 test - passed

    9 August 2016, 21:06:51 ~/Library/Logs/DiagnosticReports/plugin-container_2016-08-09-210651_[redacted]. Crash

    August 9, 2016, 04:06:30 /Library/Logs/DiagnosticReports/RetroISA_2016-08-09-040630_[redacted].crash

    Any advice will be accepted with gratitude.

    See you soon

    TFC 1951 = | (: O).

    OK, you can start by completely uninstall CleanMyMac3 and MemoryClean instructions of developers. See if it improves things a bit.

    Given the long duration of the Etrecheck, it is also possible that the boot disk has failed.

  • Slow plu IMac

    Hi, all: I have an iMac that is no spring chicken, but he has a lot of memory and I recently upgraded the OS to OSX 10.7.5. I made an EtreCheck to see why it is slow and would appreciate any help you can give me on what said EtreCheck. I'm no expert, but follow most instructions.  Thanks in advance.

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-07 13:30:56

    Download https://etrecheck.com EtreCheck

    Time 03:30

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    Problem: The computer is too slow

    Hardware information: ⓘ

    iMac (20 inch, late 2006)

    [Technical details] - [User Guide] - [warranty & Service]

    iMac - model: iMac5, 1

    1 2.16 GHz Intel Core 2 Duo CPU: 2 strands

    4 GB OF RAM

    BANK 0/DIMM0

    2 GB DDR2 SDRAM 667 MHz ok

    BANK 1/DIMM1

    2 GB DDR2 SDRAM 667 MHz ok

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information: ⓘ

    ATY, RadeonX1600 - VRAM: 128 MB

    iMac 1680 x 1050

    System software: ⓘ

    OS X Lion 10.7.5 (11G 63) - since startup time: less than an hour

    Disk information: ⓘ

    WDC WD5000AAKX-00ERMA0 disk0: (500,11 GB) (rotation)

    < not mounted > (disk0s1) disk0s1: 210 MB

    iMac (disk0s2) /: 499,76 go-go (400,41 free)

    USB information: ⓘ

    Micron integrated iSight

    SanDisk Firebird USB Flash Drive 16,01 GB

    NO NAME of Volumes/NO (disk1s1): 16,01 go-go (9,62 free)

    Scope of Mitsumi Electric Hub in Apple USB keyboard

    Mitsumi Electric Apple USB optical mouse

    Mitsumi Electric Apple Extended USB Keyboard

    Apple Inc. Bluetooth USB host controller.

    Computer, Inc. Apple IR receiver.

    Kernel Extensions: ⓘ

    / Applications/Toast 10 Titanium/Toast Titanium.app

    com.roxio.BluRaySupport [no charge] (1.1.6 - 2015-03-10) [Support]

    [no charge] com.roxio.TDIXController (1.7-2015-03-10) [Support]

    / System/Library/Extensions

    [loading] com.sophos.kext.sav (9.4.2 - SDK 10.9-2016-03-22) [Support]

    [loading] com.sophos.nke.swi (9.4.2 - SDK 10.9-2016-03-22) [Support]

    Launch system officers: ⓘ

    [loaded] 5 tasks of Apple

    [loading] 114 tasks Apple

    [operation] 13 tasks Apple

    Demons of launch system: ⓘ

    [loaded] 61 tasks Apple

    [loading] 127 tasks Apple

    [operation] 39 tasks Apple

    Launch officers: ⓘ

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2010-08-15) [Support]

    [loading] com.adobe.CS4ServiceManager.plist (2010-08-15) [Support]

    [loading] com.adobe.CS5ServiceManager.plist (2010-08-15) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2016-04-13) [Support]

    [operation] com.sophos.uiserver.plist (2015-09-24) [Support]

    [operation] com.teamviewer.teamviewer.plist (07 / 07/2016) [Support]

    [operation] com.teamviewer.teamviewer_desktop.plist (07 / 07/2016) [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.SwitchBoard.plist (2010-08-15) [Support]

    [loading] com.adobe.fpsaud.plist (2016-06-13) [Support]

    com.Apple.remotepairtool.plist [loading]

    [loading] com.google.keystone.daemon.plist (2016-03-02) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2016-04-13) [Support]

    com.roamingclient.cell.Mac.TM.roamingclient.plist [no charge] (2011-01-16) [Support]

    [operation] com.sophos.autoupdate.plist (2014-04-09) [Support]

    [operation] com.sophos.common.servicemanager.plist (2016-03-02) [Support]

    [loading] com.teamviewer.Helper.plist (2015-11-04) [Support]

    [operation] com.teamviewer.teamviewer_service.plist (07 / 07/2016) [Support]

    [operation] com.tmobile - rocket20.zerocd.plist (2010-05-25) [Support]

    [loading] jp.co.canon.MasterInstaller.plist (2016-03-03) [Support]

    Launch User Agents: ⓘ

    [loading] com.adobe.AAM.Updater - 1.0.plist (2010-08-15) [Support]

    [loading] com.adobe.ARM. [...]. plist (2014-10-04) [Support]

    com.apple.SafariBookmarksSyncer.plist [loading]

    [loading] com.facebook.videochat. [entrenched passage] .plist (2014-09-20) [Support]

    [loading] com.macpaw.CleanMyMac.helperTool.plist (2015-11-09) [Support]

    [loading] com.macpaw.CleanMyMac.trashSizeWatcher.plist (2015-11-09) [Support]

    [failure] com.macpaw.CleanMyMac.volumeWatcher.plist (2015-11-09) [Support]

    [operation] com.nds.pcshow.plist (2012-03-27) [Support]

    [loading] com.nds.pcshow.uninstall.plist (2012-07-14) [Support]

    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [no charge] (2016-03-03) [Support]

    User login items: ⓘ

    Microsoft application to THE daemon (/ Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft to THE Daemon.app)

    Other applications: ⓘ

    [performance]    [0 x 0-0 x 5005].com.etresoft.EtreCheck

    [performance]    [0 x 0-0 x 6006].org.mozilla.firefox

    [ongoing] com.Sophos.Configuration

    [ongoing] com.Sophos.InterCheck

    [ongoing] com.Sophos.notification

    [ongoing] com.Sophos.scan

    [ongoing] com.Sophos.sxld

    [ongoing] com.Sophos.webd

    [loading] 354 tasks Apple

    [operation] 126 tasks Apple

    Internet Plug-ins: ⓘ

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2016-03-02) [Support]

    AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2016-03-02) [Support]

    FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]

    Silverlight: 5.1.30214.0 - SDK 10.6 (2016-03-02) [Support]

    Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]

    QuickTime Plugin: 7.7.1 (2016-03-22)

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    SharePointBrowserPlugin: 14.6.5 - SDK 10.6 (2016-07-05) [Support]

    AdobePDFViewer: 11.0.10 - SDK 10.6 (2016-03-02) [Support]

    iPhotoPhotocast: 7.0 (2015-05-28)

    EPPEX plugin: 10.0 (2016-03-02) [Support]

    JavaAppletPlugin: Java 8 update 91 build 14 version Check (2016-04-26)

    The internet user Plug-ins: ⓘ

    fbplugin_1_0_3: unknown (2010-02-26) [Support]

    Move Media Player: npmnqmp 071505000006 (2009-08-03) [Support]

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    Picasa: 1.0 - 10.4 SDK (2012-06-26) [Support]

    The Safari Extensions: ⓘ

    Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2012-08-08)

    3rd party preference panes: ⓘ

    Flash Player (2016-06-13) [Support]

    Growl (2016-03-02) [Support]

    Java (2016-04-26) [Support]

    Time Machine: ⓘ

    Information of Time Machine requires OS X 10.8 "Mountain Lion", or later.

    Top of page process CPU: ⓘ

    3% WindowServer

    2% scanning

    1% SystemUIServer

    1% mdworker (2)

    0% fontd

    Top of the process of memory: ⓘ

    262 MB firefox

    SophosScanD 205 MB

    Scanning 188 MB

    SophosAntiVirus 61 MB

    Dock of 41 MB

    Information about virtual memory: ⓘ

    1.22 GB of free RAM

    Used 1.78 GB RAM

    Used Swap 0 B

    Diagnostic information: ⓘ

    7 July 2016, 13:26:19 self-test - spent

    7 July 2016, 09:26:04 AM/Library/Logs/CrashReporter/SophosWebIntelligence_2016-07-07-092604_ [redacted]. Crash

    / Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence

    7 July 2016, 09:26:04 AM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-07-07-092604_ [redact ed] .crash

    Uninstall Sophos and CleanMyMac. Both are recognized guilty. They are as bad as malware. In addition, there is no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems.

    Uninstalling Sophos

    There are no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems.

    https://www.Sophos.com/en-us/support/knowledgebase/120838.aspx

    Uninstall CleanMyMac

    http://macpaw.com/support/cleanmymac2/Knowledgebase/how-to-uninstall-CleanMyMac-2

    http://macpaw.com/support/CleanMyMac/Knowledgebase/how-to-uninstall-CleanMyMac-3

    There are no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems.

  • IPhone 6 more touch screens not responding in the year. It is a well reported issue no and a lot with the iPhone 6 Plus. There will be an extended warranty 1 year because of this problem

    I had the iPhone 3 6, with less than 1 year for the touchscreen unresponsive. I had to replace 1 as soon as the next day after getting a new one right out of the box on the Apple store. It is a fault of well-known manufacturers, which I believe is the mother board deforming, still new in the box. Apple has a plan to extend the iPhone all 6 Plus guaranteed after the 1 year period, or at least one year from the date of the phone replacement and the original purchase date? It is right.

    We are all of the users like you

    Please send your comments if you wish to http://www.apple.com/feedback

  • 13 "Macbook Pro (mid-2012) starts only in safe mode.

    My macbook OS 10.11.4 recently close and wouldn't turn on after an electrical fault at the club I was DJing. The next morning, I disconnected the battery and plugged it back. When I turned on the PC, he gave the kernel panic and would only turn on in safe mode. I tried to go to recovery (command-R) mode, but that does nothing, when I start my computer.

    What happens here? How can I fix? Help, please

    These must be run as administrator. If you have only one user account, you are the administrator.

    Please launch the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    In the Console window, select

    DIAGNOSIS AND diagnostic USE information reports ▹ System

    (not diagnose them and use Messages) in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu bar.

    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports. A report of panic has a name that begins with "Kernel" and ends with ".panic." Select the most recent. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.

    If you don't see any report, but you know, there was a panic, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

    In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

    Please do not post other types of diagnostic report.

    I know that the report is long, perhaps several hundred lines. Please report all this anyway.

    When you post the report, an error message may appear on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

Maybe you are looking for

  • The SD-R2612B Combo drive is compatible with Satellite 1800-314

    Please help with the following upgrade:The SD-R2612B Combo drive is compatible with the 1800-314?Is the version of the BIOS relevant?

  • my laptop says that it is not connected to the internet

    Original title: network programs network networking Internet Web site Site Web Web Site URL Can someone help me; my laptop says that it is not connected to the internet, I can't understand the wireless problem but my daughter's laptop connects fine.I

  • Pavilion DV6000: driver for windows 7

    Please my Hp Pavilion DV6000 driver Win7

  • Slow file - still not resolved

    Is there something wrong with the Explorer in Win7 Pro x 64 I have on my desk. When I opened a big folder full of media files: 1. it normally opens first 2. If I click on a file windows explored hangs for 20-30 seconds. If I continue to search, explo

  • reason for admin user in AD / ACS 5.2 join

    Hello world I need to know that the AEC must have a user with elevated privileges in order to create and delete users on the announcement, please do not report the reasons given in 5.2 acs manual user this is not enough that the client will provide t