Apple TV 4 affected by electrical faults
Hello
my new Apple TV 4 seems to have what I can only describe as electrical faults. During the broadcast of the video seems to come and go as if the aircraft had a power failure. This happens sporadically. Everyone knows this?
How is your ATV 4 connected? You're using a receiver or directly to the TV. Others have reported recurrent temporary loss of video signal for a few seconds at a time. In my view, that there is a problem with the HDMI handshake drop and reconnect causing the HDCP copy for the video in black protection until the handshake reconnects.
You could try a different cable or connect directly to your TV if you're not already, and see if the problem goes away.
Tags: Apple TV
Similar Questions
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Apple replaced my screen after a fault and now my home button not working no-iPhone 6
Hello
I hope someone can help or advise me - I don't know if this is normal.
I went to my local Apple store yesterday because I had a "Crescent" on my front facing camera of my iPhone 6. They said being misaligned and offered to replace my screen under warranty. I said it was very good. I got it back 4 hours later and they said that taking so much they had to try to calibrate several times because their machine was playing upwards.
Asked me to make sure that everything worked fine. I took a look and everything seemed OK, but now I've used it for a day, my home button doesn't seem to be right. It does not respond properly and I have to press it quite difficult to get it to open the main screen. This happened to anyone before?
I don't really want to go back to Apple for them to replace the screen, once again and for the issue to continue so I don't know what to do! I had combined in the past, but never the screen replaced, so I don't know if this is normal.
Thank you in advance for your help!
Alison
Apple should work for at least 90 days of warranty. My suggestion is to resume and ask them to please fix it correctly this time.
-
Apple TV freeze while watching the TV program
I have the 4th generation Apple TV, and after several hours of viewing, the image freezes. I am currently using only 3 applications (NBC, ABC, CBS) and it freezes on all applications. I have been informed by Apple Care Support should I close all applications after consulting, but even that is not helping with the gel. At this point, the only way to unfreeze the device should do a restart by pressing the two buttons below the trackpad on the remote control. Of course unplug the device also works, but it's too heavy to be repeated several times. Apple Care suggested that there might be a problem with the hardware with the device and it may need to be replaced. Does anyone else have this problem?
Intermittent problems are often the result of interference. Interference can be caused by other networks in the area of or household electric goods.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but won't make iStumbler household items.
Refer to your router manual to know how to change your wifi channel or adjust your pace of multicast.
There are other types of problems that can affect the networks, but it is by far the most common, so note the first. We see networks that have inherent problems work differently with different versions of the same software. You can also try to move the Apple TV away from other electrical devices.
The following article can help you.
Troubleshooting connections and Wi - Fi networks
WiFi Diagnostic Software (for Mac users)
You will also find help on this page, where I have collected some of the more unusual solutions for network problems.
-
Apple TV 3rd gen: WiFi Internet connection is not stable.
If I success to connect to WiFi after a few hours cut. After that, it is impossible to reconnect.
Intermittent problems are often the result of interference. Interference can be caused by other networks in the area of or household electric goods.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but won't make iStumbler household items.
Refer to your router manual to know how to change your wifi channel or adjust your pace of multicast.
There are other types of problems that can affect the networks, but it is by far the most common, so note the first. We see networks that have inherent problems work differently with different versions of the same software. You can also try to move the Apple TV away from other electrical devices.
The following article can help you.
Troubleshooting connections and Wi - Fi networks
WiFi Diagnostic Software (for Mac users)
You will also find help on this page, where I have collected some of the more unusual solutions for network problems.
-
Apple tv is cutting by listening to the shows and movies
Why my Apple Tv is cut off when I listen to Netflix
Intermittent problems are often the result of interference. Interference can be caused by other networks in the area of or household electric goods.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but won't make iStumbler household items.
Refer to your router manual to know how to change your wifi channel or adjust your pace of multicast.
There are other types of problems that can affect the networks, but it is by far the most common, so note the first. We see networks that have inherent problems work differently with different versions of the same software. You can also try to move the Apple TV away from other electrical devices.
The following article can help you.
Troubleshooting connections and Wi - Fi networks
WiFi Diagnostic Software (for Mac users)
You will also find help on this page, where I have collected some of the more unusual solutions for network problems.
-
I just updated my iPad and it told me to activate it using my Apple ID. I entered my Apple ID and it will not work. Help please
There seems to be a problem, especially with older devices. And I guess that's the end of Apple since it affects both.
You can try to use iTunes to restore your device from a backup
http://support.Apple.com/kb/HT1414
Or you could wait it out and see if Apple fixes things.
-
iCloud backup Notes and calendars with new Apple ID
I changed my Apple ID since I changed my primary email address. How can I change on iCloud without losing my notes and my calendars? When I try to log in using my old e-mail address to connect with my other, it shows I'm going to lose everything. Please notify. Thank you. Joan Yonkler
Change the e-mail address that you use for your ID Apple should not affect any on this. If you have created a new Apple ID, that would have an impact on what you are trying to do.
Take a look at this.
What to do when you have changed your Apple ID email address or password - Apple support
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EtreCheck version: 3.0.2 (306)
Report generated 2016-08-28 10:08:20
Download EtreCheck from https://etrecheck.com
Time 13:13
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
iMac (21.5 inch, mid 2011)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac12, 1
1 2.5 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
Vacuum
BANK 1/DIMM0
Vacuum
0/DIMM1 BANK
OK 4 GB DDR3 1333 MHz
BANK 1/DIMM1
OK 4 GB DDR3 1333 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6750M - VRAM: 512 MB
iMac, 1920 x 1080
OS X Yosemite 10.10.5 (14F1909) - time since started: about 10 days
ST3500418AS disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 412,48 (Go 89.76 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 86,76 GB (10,66 GB free)
HL-DT-STDVDRW GA32N)
Apple Inc. FaceTime HD camera (built-in)
Scope of Mitsumi Electric Hub in Apple USB keyboard
Mitsumi Electric Apple Extended USB Keyboard
Logitech USB optical mouse
Fitbit Fitbit Inc. Base Station.
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Fitbit Fitbit Inc. Base Station.
Computer, Inc. Apple IR receiver.
Apple internal memory card reader
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
/ Library/Application Support/LogMeIn/drivers
[loading] com.logmein.driver.LogMeInSoundDriver (4.1.4667 - 2014-11-03) [Support]
/ Library/Extensions
[loading] com.sophos.kext.sav (9.4.52 - SDK 10.9-2016-08-11) [Support]
[loading] com.sophos.nke.swi (9.4.53 - SDK 10.9-2016-08-11) [Support]
/ System/Library/Extensions
com [loading]. Cycling74.driver.Soundflower (1.6.6 - 10.6 SDK - 2016-08-01) [Support]
[no charge] 5 tasks of Apple
[loading] 140 tasks of Apple
[performance] 50 jobs of Apple
[killed] 17 tasks of Apple
17 killed process lack of RAM
[no charge] 44 Apple jobs
Apple tasks 127 [loading]
[running] Apple 71 jobs
[killed] 19 tasks of Apple
19 killed process lack of RAM
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]
com.Google.keystone.agent.plist [running] (2016-07-12) [Support]
[cannot] com.logmein.LMILaunchAgentFixer.plist (2014-11-03) [Support]
[loaded] com.logmein.logmeingui.plist (2014-12-20) [Support]
[loaded] com.logmein.logmeinguiagent.plist (2014-12-20) [Support]
[loaded] com.logmein.logmeinguiagentatlogin.plist (2014-12-20) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-10-24) [Support]
com.Sophos.uiserver.plist [running] (2016-08-11) [Support]
[loaded] com.splashtop.streamer - for - root.plist (2015-01-12) [Support]
[loading] com.splashtop.streamer - to - use .plist (2015-01-12) [Support]
com.Trusteer.rapport.rapportd.plist [running] (2016-07-18) [Support]
net.culater.SIMBL.Agent.plist [no] (2011-08-27) [Support]
NET.Juniper.pulsetray.plist [running] (2015-10-02) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]
[cannot] com.adobe.fpsaud.plist (2016-01-29) [Support]
com.CrashPlan.engine.plist [running] (2016-07-13) [Support]
com.fitbit.galileod.plist [running] (2012-10-05) [Support]
com.Google.keystone.daemon.plist [running] (2016-07-12) [Support]
[loaded] com.logmein.logmeinserver.plist (2014-12-20) [Support]
[loading] com.logmein.raupdate.plist (2012-07-31) [Support]
com.Microsoft.AutoUpdate.helpertool.plist [running] (2016-08-03) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-10-24) [Support]
com.Sophos.common.ServiceManager.plist [running] (2016-08-11) [Support]
[performance] com.splashtop.streamer - daemon.plist (2015-01-12) [Support]
[loading] com.splashtop.streamer - srioframebuffer.plist (2015-01-12) [Support]
com.Trusteer.rooks.rooksd.plist [running] (2016-07-18) [Support]
net.juniper.AccessService.plist [running] (2015-10-02) [Support]
[loading] net.juniper.UninstallPulse.plist (2015-10-02) [Support]
[loading] net.sourceforge.MonolingualHelper.plist (2015-06-16) [Support]
com.Amazon.music.plist [running] (2016-05-01) [Support]
[loading] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2015-06-10)
[loading] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2015-06-10)
[loading] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2015-06-10)
[loading] com.splashtop.streamer - to - use .plist (2016-08-22) [Support]
com.spotify.webhelper.plist [running] (2016-04-18) [Support]
[loading] net.juniper.SetupClient.plist (2015-10-02) [Support]
VMware Fusion Start Menu Application (/ Applications/VMware Fusion Start Menu.app Fusion.app/Contents/Library/VMware)
CrashPlan menu bar of Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Dropbox application (/ Applications/Dropbox.app)
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-14) obsolete! Update
GarminGPSControl: 3.0.1.0 Release - 10.4 SDK (2011-07-26) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
LogMeInSafari32: 1.0.586 (2011-07-12) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-20)
QuickTime Plugin: 7.7.3 (2016-08-01)
LogMeInSafari64: 1.0.586 (2011-07-12) [Support]
FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-14) [Support]
nplastpass: 3.2.41 - SDK 10.11 (2016-03-08) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-06-16) [Support]
net.juniper.DSSafariExtensions: Unknown (2012-10-16) [Support]
LogMeIn: 1.0.586 (2012-02-12) [Support]
Web of Google Earth plugin: 7.1 (2016-04-24) [Support]
Default browser: 600 - SDK 10.10 (2015-08-26)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-07-31) [Support]
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-15) [Support]
SharePointBrowserPlugin: 14.6.7 - SDK 10.6 (2016-08-26) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-26) check the version of
Picasa: 1.0 - 10.4 SDK (2014-09-20) [Support]
WebEx64: 1.0 - SDK 10.6 (2015-04-03) [Support]
LastPass - LastPass - https://lastpass.com (2016-03-08)
Flash Player (2016-01-29) [Support]
Flip4Mac WMV (2013-03-29) [Support]
Growl (2015-06-16) [Support]
Java (2016-08-26) [Support]
Kissphrase (2008-03-20) [Support]
MacFUSE (2008-12-19) [Support]
Trusteer Endpoint Protection (2016-08-22) [Support]
Time Machine not configured!
42% kernel_task
38% Google Chrome Helper (41)
4% Google Chrome
4% InstallationDeployer
2% WindowServer
Top of page process of memory: ⓘ
4.41 GB Google Chrome Helper (41)
Kernel_task 794 MB
287 MB Google Chrome
InstallationDeployer (2) 156 MB
Mdworker (12) 106 MB
30 MB of free RAM
7,97 used GB RAM (1.16 GB being cached)
2.24 GB used Swap
August 27, 2016, 12:58:37 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-27-125837_ [redact ed] .crash
/ Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence
Back up your Mac if you have not already done so. For how to use Time Machine to read the basics of the Mac: Time Machine backs up your Mac - Apple Support.
It is unreasonable to expect a Mac to work properly with bad designed "anti-virus" and "cleaning" of the products installed.
- Uninstall "Sophos". Use the Remove Sophos Anti-virus program. It will be installed in the Applications folder on your Mac, unless you have moved or deleted. In this case, follow the instructions in uninstalling here: https://www.sophos.com/support/knowledgebase/122710.aspx
Beware that the effectiveness of its uninstall program is poor, a typical feature of garbage software.
- Uninstall "Trusteer". The following may be useful:
https://www.Trusteer.com/support/uninstalling-rapport-Mac-OS-x
- It is not reasonable to expect a Mac to function normally after using CleanMyMac. Like many utilities 'clean' ill-conceived, it is able to corrupt a Mac that erasing it completely is the only way to recovery. CleanMyMac is not the only example; It is simply popular thanks to marketing strategies that are as effective as they are intrusive.
There is no possible way to reverse the effects of using the CleanMyMac2 other than to reinstall files affected all backups or their original sources. The developer sound uninstall instructions are ineffective, despite their recent claims to the contrary. Only MacPaw, its developer, can know the reason, but I see two possibilities: either they deliberately leave components behind for reasons best known to themselves, or they do not know what they are doing. Neither one of these opportunities is particularly heartening for the user.
Reinstall OS X has no effect on deletion CleanMyMac or reverse the damage, it is able to inflict on a system.
To recover from the effects of using it to change the OS X software, you need and essential files you need, follow the applicable recovery procedure below:
- If you have a backup that you created before using CleanMyMac, now is the time to use it. To boot OS X RecoveryTime Machine in Mac OS X utility screen, select restore from a Time Machine backup. Choose a date prior to the installation of CleanMyMac.
- If you don't have a backup previous use of CleanMyMac, create one now. To do this read to use Time Machine to back up or restore your Mac.
- The recovery procedure require that you erase the Mac using OS X Recovery, and then create a new user account whose content will be empty. You can then use Setup Assistant to migrate your essential documents, including photos, music, products of work and other essential files.
- To erase and install OS X read How to reinstall OS X on your Mac.
- Follow the instructions in this document under wipe your drive and install OS X.
- Then follow the procedure to move your content to a new Mac.
- When asked how you want to transfer your data, select transfer from a Mac, Time Machine backup or boot disk.
- Under Select the information to transfer, select only your previous user account and do not select 'Applications', 'Computer and Network Settings' or 'other files and folders. Deselect these choices.
- After using Setup Assistant, you will need to reinstall the essential software that you might need, once more without forgetting to install the software from their original sources and by omitting all non-essential software.
- "Non-essential software" is a broad category that includes, but is not limited to the products 'antivirus' third party 'cleaning' and 'maintenance '.
-
download time about 4 hours, but the internet speed is good - 30mbps.
My Apple TV takes 3 or 4 hours to download a rented movie. But my internet speed is good - 30Mbps. Internet high speed is not the problem. What is?
Intermittent problems are often the result of interference. Interference can be caused by other networks in the area of or household electric goods.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but won't make iStumbler household items.
Refer to your router manual to know how to change your wifi channel or adjust your pace of multicast.
There are other types of problems that can affect the networks, but it is by far the most common, so note the first. We see networks that have inherent problems work differently with different versions of the same software. You can also try to move the Apple TV away from other electrical devices.
The following article can help you.
Troubleshooting connections and Wi - Fi networks
WiFi Diagnostic Software (for Mac users)
You will also find help on this page, where I have collected some of the more unusual solutions for network problems.
-
Panic of the common core, EtreCheck 'good '.
We saw it as "frequent kernel panics iMac from early retirement." Suspected memory low so I doubled it, but iMac panicked at 5 minutes from the start. Here is the EtreCheck to run correctly after a second panic and panic report generated when he panicked when EtreCheck run after the first. Surely you would be grateful for clues.
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-02 16:05:50
Download EtreCheck from https://etrecheck.com
Time 03:57
Performance: good
Click on the [Support] links to help with non-Apple products.
Click on the [Details] Links to more information about this line.
Problem: The computer is restarted
Description:
Kernel panics
Hardware Information:
iMac (24 inch, early 2009)
[Data sheet] - [User guide] - [Warranty & Service]
iMac - model: iMac9, 1
1 2.93 GHz Intel Core 2 Duo CPU: 2 strands
8 GB of RAM expandable- [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video information:
NVIDIA GeForce GT 120 - VRAM: 256 MB
iMac 1600 x 1000
Software:
OS X El Capitan 10.11.6 (15-1004) - since startup time: less than an hour
Disc information:
WDC WD6400AAKS-40H2B0 disk0: (640,14 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) / [Startup]: 639,28 (Go 379,90 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
OPTIARC DVD RW AD - 5670S)
USB information:
Built-in ISight from Apple Inc..
Computer, Inc. Apple IR receiver.
Scope of Mitsumi Electric Hub in Apple USB keyboard
Mitsumi Electric Apple USB optical mouse
Mitsumi Electric Apple Extended USB Keyboard
CPS CP500HGa
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Firewire information:
WD My Passport 071D 800-800 max
disk1s1 (disk1s1) < not mounted >: 32 KB
disk1s2 (disk1s2) < not mounted >: 29 KB
disk1s3 (disk1s3) < not mounted >: 29 KB
disk1s4 (disk1s4) < not mounted >: 29 KB
disk1s5 (disk1s5) < not mounted >: 29 KB
disk1s6 (disk1s6) < not mounted >: 262 KB
disk1s7 (disk1s7) < not mounted >: 262 KB
disk1s8 (disk1s8) < not mounted >: 262 KB
My Passport Studio (disk1s10) / Volumes/My Passport Studio: 1.00 TB (430,14 GB free)
Guardian:
Any where
Kernel extensions:
/ Library/Application Support/MacKeeper/AntiVirus.app
[no charge] com.mackeeper.kext.AVKauth (2.6 - SDK 10.10 - 2016-08-10) [Support]
[no charge] com.mackeeper.kext.AVKauth.Legacy (2.6 - SDK 10.10 - 2016-08-10) [Support]
[loading] com.mackeeper.kext.Firewall (2.6 - SDK 10.10 - 2016-08-10) [Support]
[no charge] com.mackeeper.kext.Firewall.Legacy (2.6 - SDK 10.10 - 2016-08-10) [Support]
Launch system officers:
[no charge] 10 tasks Apple
[loading] 160 tasks Apple
[performance] 69 tasks Apple
Launch system demons:
[no charge] 45 tasks Apple
[loading] 160 tasks Apple
[performance] Apple 86 tasks
Launch officers:
[loading] com.google.Keystone.agent.plist (2016-07-11) [Support]
[performance] com.motive.alertDetectorHost.plist (2015-02-07) [Support]
[performance] com.motive.userAgent.plist (2015-02-07) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-10-13) [Support]
Launch demons:
[loading] com.google.Keystone.daemon.plist (2016-09-01) [Support]
[performance] com.mackeeper.AntiVirus.plist (2016-07-16) [Support]
[performance] com.motive.systemDaemon.plist (2015-02-07) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-10-13) [Support]
[performance] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2014-06-09) [Support]
User launch officers:
[loading] . com.adobe.ARM.... plist (2016-09-27) [Support]
[performance] com.mackeeper.MacKeeper.Helper.plist (2016-10-01) [Support]
Items in user login:
Hidden Dropbox application (/ Applications/Dropbox.app)
Garmin Express Service hidden Application (/ Applications/Garmin Express.app/Contents/Library/)
LoginItems/Garmin Service.app Express)
Plug-ins Internet:
Web of Google Earth plugin: 7.1 (2016-08-19) [Support]
Default browser: 601 - SDK 10.11 (2016-07-27)
Flip4Mac WMV Plugin: 3.0.0.126 - SDK 10.8 (2012-09-30) [Support]
npMotive: 1.0.0 - 10.7 SDK (2015-01-22) [Support]
RealPlayer Plugin: unknown (2009-11-21) [Support]
AdobePDFViewerNPAPI: 11.0.12 - SDK 10.6 (2015-09-02) [Support]
FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]
Silverlight: 5.1.30214.0 - SDK 10.6 (2014-04-14) [Support]
QuickTime Plugin: 7.7.3 (2016-07-27)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]
iPhotoPhotocast: 7.0 (2010-04-06)
PepperFlashPlayer: 22.0.0.209 - SDK 10.6 (2016-08-20) [Support]
AdobePDFViewer: 11.0.12 - SDK 10.6 (2015-09-02) [Support]
GarminGpsControl: 4.1.0.0 Release - SDK 10.7 (2013-10-09) [Support]
npDDRia: 0.0.14.3 - 10.9 SDK (2015-02-05) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-04) Check the version
Safari extensions:
Password Genie - SecurityCoverage- http://www.securitycoverage.com (2016-01-31)
1-ClickWeather - TWCi- http://www.weather.com/ (2012-08-02)
Dragon Dictate - Nuance Communications, Inc.- http://www.nuance.com (2014-10-07)
Button to password - SecurityCoverage-engineering http://www.securitycoverage.com (2016-01-31)
Turn Off the Lights - Stefan vd- http://www.turnoffthelights.com (2015-07-02)
AdBlock - BetaFish, Inc.- https://getadblock.com (2016-09-13)
Adblock Plus - European year GmbH - https://adblockplus.org/ (2016-09-27)
3rd party preference panes:
Flash Player (2016-08-29) [Support]
WMV Flip4Mac (2012-09-14) [Support]
Java (2016-08-04) [Support]
Time Machine:
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 639,28 GB disc used: 259,37 GB
Destinations:
My passport Studio [Local]
Total size: 1.00 TB
Total number of backups: 187
An older backup: 21/07/13, 18:07
Last backup: 02/10/16, 13:50
Size of backup drive: adequate
Backup size 1.00 TB > (disc 259,37 GB X 3)
Top of page process CPU:
mdworker (9) 18%
3% installed
2% WindowServer
1% kernel_task
1% mount_msdos
Top of page process of memory:
598 MB kernel_task
385 MB AntiVirus
Node (2) 229 MB
Mdworker (9) 172 MB
Dropbox 164 MB
Virtual memory information:
4.16 GB free RAM
3.84 GB used RAM (1.87 GB being cached)
Used Swap 0 B
Diagnostic information:
October 2, 2016, 16:00:27 / Library/Logs/DiagnosticReports /.
Kernel_2016-10-02-160027_ [redacted] .panic [Details]
2 October 2016, 15:59:50 self-test - spent
October 2, 2016, 15:56:41 / Library/Logs/DiagnosticReports /.
Kernel_2016-10-02-155641_ [redacted] .panic [Details]
October 1, 2016, 18:04:35 / Library/Logs/DiagnosticReports /.
Kernel_2016-10-01-180435_ [redacted] .panic [Details]
October 1, 2016, 11:43:13 / Library/Logs/DiagnosticReports /.
Kernel_2016-10-01-114313_ [redacted] .panic [Details]
October 1, 2016, 11:38:47 / Library/Logs/DiagnosticReports /.
Kernel_2016-10-01-113847_ [redacted] .panic [Details]
October 1, 2016, 10:14:14 / Library/Logs/DiagnosticReports /.
Kernel_2016-10-01-101414_ [redacted] .panic [Details]
October 1, 2016, 10:12:30 / Library/Logs/DiagnosticReports /.
Kernel_2016-10-01-101230_ [redacted] .panic [Details]
September 28, 2016, 17:34:38 / Library/Logs/DiagnosticReports /.
Kernel_2016-09-28-173438_ [redacted] .panic [Details]
Journal of panic (system failure):
Source: / Library/Logs/DiagnosticReports/Kernel_2016-10-02-160027_richardlanders-
iMac.Panic
Size: 9 KB (9 281 bytes)
Last modified: 02/16/10, 16:08
Recent content: anonymous UUID: 6518C9B1-138A-5E1B-70A1-E43278D745C1
Dim 2 16:00:26 Oct 2016
Panic report *.
panic (cpu 1 0xffffff7f85d66fb9 appellant): NVRM [0 / 2:0:0]: read error
0X00000100: 0XFFFFFFFF, 0XFFFFFFFF, 0XFFFFFFFF, BAR0 0XD2000000 CFG
0XFFFFFF91111CB000 0X096A80A1, D0, P1/4
Backtrace (CPU 1), frame: return address
0xffffff91102fb1a0: 0xffffff80050dab52
0xffffff91102fb220: 0xffffff7f85d66fb9
0xffffff91102fb2e0: 0xffffff7f85e33add
0xffffff91102fb320: 0xffffff7f85e33b48
0xffffff91102fb3a0: 0xffffff7f860aef6e
0xffffff91102fb4f0: 0xffffff7f85e57b79
0xffffff91102fb510: 0xffffff7f85d6dcfd
0xffffff91102fb5c0: 0xffffff7f85d6b690
0xffffff91102fb7c0: 0xffffff7f85d6c76f
0xffffff91102fb8a0: 0xffffff7f86fa70ea
0xffffff91102fb8e0: 0xffffff7f86fb6aa3
0xffffff91102fb900: 0xffffff7f86fe53ea
0xffffff91102fb940: 0xffffff7f86fe5449
0xffffff91102fb980: 0xffffff7f86fbc642
0xffffff91102fb9d0: 0xffffff7f86f8808a
0xffffff91102fba70: 0xffffff7f86f83f2d
0xffffff91102fbaa0: 0xffffff7f86f81ac9
0xffffff91102fbae0: 0xffffff80056e0727
0xffffff91102fbb80: 0xffffff80056e2ef8
0xffffff91102fbbe0: 0xffffff80056e0037
0xffffff91102fbd20: 0xffffff8005197f90
0xffffff91102fbe30: 0xffffff80050df2c3
0xffffff91102fbe60: 0xffffff80050c28f8
0xffffff91102fbea0: 0xffffff80050d26a5
0xffffff91102fbf10: 0xffffff80051b8eca
0xffffff91102fbfb0: 0xffffff80051ecd86
Extensions of core in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla (10.0) [05FC5D7EBB0B -
3232-BBBD-8A49B6870D8B]@0xffffff7f85d10000-
> 0xffffff7f85f85fff
dependency: com.apple.iokit.IOPCIFamily (2.9) [5447 B 943 -
A94D-3BD4-A60F-98B24D19CE93]@0xffffff7f8592c000
dependency: com.apple.iokit.IONDRVSupport (2.4.1) [4EB2843CC821 -
3AD0-B333-575FD6ED6FB1]@0xffffff7f85d00000
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1)
[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f85cb9000
com.apple.nvidia.classic.NVDANV50HalTesla (10.0)
[56199CA6-3C8D-3EBB-B5EF-7B1B4678ACF9]@0xffffff7f85f90000-
> 0xffffff7f8623dfff
dependency: com.apple.nvidia.classic.NVDAResmanTesla (10.0.0)
[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f85d10000
dependency: com.apple.iokit.IOPCIFamily (2.9) [5447 B 943 -
A94D-3BD4-A60F-98B24D19CE93]@0xffffff7f8592c000
com.apple.GeForceTesla (10.0) [07CD2F70 -
A8DD-32EA-85C0-90433204BDAC]@0xffffff7f86f66000-> 0xffffff7f87031fff
dependency: com.apple.iokit.IOPCIFamily (2.9) [5447 B 943 -
A94D-3BD4-A60F-98B24D19CE93]@0xffffff7f8592c000
dependency: com.apple.iokit.IONDRVSupport (2.4.1) [4EB2843CC821 -
3AD0-B333-575FD6ED6FB1]@0xffffff7f85d00000
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1)
[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7f85cb9000
dependency: com.apple.nvidia.classic.NVDAResmanTesla (10.0.0)
[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f85d10000
Corresponding to the current thread BSD process name: WindowServer
Mac OS version:
15 1004
Kernel version:
15.6.0 Darwin kernel version: Mon Aug 29 20:21:34 PDT 2016;
root:XNU-3248.60.11~1/RELEASE_X86_64
Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E
Slide kernel: 0x0000000004e00000
Text of core base: 0xffffff8005000000
Text __HIB base: 0xffffff8004f00000
Name of system model: iMac9, 1 (Mac-F2218FC8)
Availability of the system in nanoseconds: 200518335868
last load kext to 157896556650: com.mackeeper.kext.Firewall 2.6
(addr 0xffffff7f87aa7000 size 20480)
last kext unloaded at 128931761395:
com.apple.driver.AppleUSBMergeNub 900.4.1 (addr
0xffffff7f8675d000, size 12288)
kexts responsible:
com.mackeeper.kext.Firewall 2.6
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.22.0
com Apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com Apple.Driver.pmtelemetry 1
com.apple.driver.AppleHDA 274.12
com.apple.driver.AppleMikeyDriver 274.12
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 3.1
com.apple.GeForceTesla 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0D1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleIRController 327,6
com.apple.iokit.SCSITaskUserClient 3.7.7
2.8.5 com.apple.iokit.IOAHCIBlockStorage
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.usb.AppleUSBOHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleAHCIPort 3.1.8
com Apple.nvenet 2.0.22
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
3.12.8 com.apple.AppleGraphicsDeviceControl
com Apple.kext.Triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.2.3
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.7
com.apple.driver.AppleUSBHIDMouse 185,3
com.apple.driver.AppleHIDMouse 185,3
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.iokit.IOUSBHIDDriver 900.4.1
com Apple.Driver.USB.cdc 5.0.0
com.Apple.Driver.USB.Networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IO80211Family 1110.26
com Apple.Driver.corecapture 1.0.4
4.6.1 com.apple.iokit.IOFireWireFamily
com.apple.driver.usb.AppleUSBOHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.iokit.IONetworkingFamily 3.2
2.2.9 com.apple.driver.NVSMU
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417,4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
System profile:
Graphics card: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 256
MB
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E)
Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.6f1 17910, 3 services, 18 aircraft, 1 incoming
serial ports
Crush Bus:
FireWire devices: my passport D 071, WD, up to 800 Mb/s
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1067 MHz, 0x029E,.
0x434D5341384758334D324131303636433720
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1067 MHz, 0x029E,.
0x434D5341384758334D324131303636433720
USB device: USB 2.0 Bus
USB device: Hub
USB device: USB 2.0 Bus
USB device: ISight built-in
USB device: USB Bus
USB Device: IR receiver
USB Device: Hub in Apple Pro Keyboard
USB device: Apple USB optical mouse
USB device: Apple Pro Keyboard
USB device: USB Bus
USB device: CP500HGa
USB device: Hub BRCM2046
USB Device: USB Bluetooth host controller
Serial ATA Device: WDC WD6400AAKS-40H2B0, 640,14 GB
Serial ATA Device: OPTIARC DVD RW AD - 5670S
Network service: Airport, AirPort, en1
Model: iMac9, 1, IM91.008D.B08 of BootROM, 2 processors, Intel Core 2
Duo 2.93 GHz, 8 GB, MSC 1.37f3
You have installed one of the worst, in the opinion of most of us users here, malware applications available, MacKeeper. It proved too toxic for Macs.
Read this tip to the user: do not install MacKeeper. It also has links to uninstall programs. You can also do a Google search for "uninstall MacKeeper" for links to the site MacKeeper to uninstall programs. Once you have removed the offending files re-run Etrecheck to confirm that you have them deleted successfully.
You can also check if you have deleted all the files by downloading and running find any file to find all files with the application name and the name of the developer in the name of the file. For example, for CleanMyMac, you would do two searches:
1 - name contains mackeeper
2 - name contains zerobit
All files that are found can be dragged into the window of search results on the Office for suppression.
FAF can find areas that Spotlight can not as invisible folders, system folders and packages.
Where did you get the memory modules that are in your Mac? They are Apple? If not, where do you have them?
-
iMac 27 "2010 slow after that latest operating system upgraded
Updated my 2010 27 "iMac with the updated OS X El Capitan. Since I can't get anything done without the minutes of spinning beach ball, making it practically useless computer. Started in safe mode, removed all points under my user account logs, no change. Also ran utility disk several times without any problems.
Last night ran the being and the ratio is lower.
Thanks for any help...
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-23 22:50:47
Download EtreCheck from https://etrecheck.com
Duration 103:15
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
iMac (27-inch, mid 2010)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac11, 3
1 3.2 GHz Intel Core i3 processor: 2 strands
12 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1333 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1333 MHz
0/DIMM1 BANK
OK 4 GB DDR3 1333 MHz
BANK 1/DIMM1
OK 4 GB DDR3 1333 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour
ST31000528AS disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (304,92 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
OPTIARC DVD RW AD - 5680H)
Western Digital HDD external 160,04 GB
EFI (disk1s1) < not mounted >: 210 MB
Form of games and movies at home (disk1s2) Volumes/train games and movies at home: 159,70 (Go 72,80 free)
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Scope of Mitsumi Electric Hub in Apple USB keyboard
Mitsumi Electric Apple Extended USB Keyboard
Western Digital my book 1230 4 TB
EFI (disk2s1) < not mounted >: 315 MB
My book (disk2s2) / Volumes/My Book: 4,00 (2.83 free) tuberculosis
Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Canopus ADVC-110 400mbit - 400mbit max
Mac App Store and identified developers
/ Library/Extensions
com.microsoft.VirtualPC.Networking [no charge] (7.0.1 - 2016-08-03) [Support]
com.microsoft.VirtualPC.OSServices [no charge] (7.0.1 - 2016-08-03) [Support]
/ System/Library/Extensions
com.Cisco.driver.VPN [no charge] (4.0 (Rel) - 2016-08-03) [Support]
com.palm.ClassicNotSeizeDriver [no charge] (3.1 - 2016-08-03) [Support]
[no charge] 9 tasks of Apple
tasks of Apple 162 [loading]
tasks of Apple 67 [performance]
[no charge] 45 Apple jobs
[loading] Apple 156 jobs
Apple tasks 90 [performance]
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]
[loading] com.citrix.AuthManager_Mac.plist (2013-10-22) [Support]
com.citrix.ReceiverHelper.plist [running] (2013-10-22) [Support]
com.citrix.ServiceRecords.plist [running] (2013-10-22) [Support]
com.Google.keystone.agent.plist [running] (2016-07-11) [Support]
com.Intego.commonservices.statusitem.plist [running] (2012-08-10) [Support]
com.Intego.NetUpdate.agent.plist [running] (2012-11-14) [Support]
[loading] com.intego.task.manager.notifier.plist (2012-08-10) [Support]
com.Mozy.status.plist [running] (07 / 07/2014) [Support]
[loading] com.oracle.java.Java - Updater.plist (2015-09-13) [Support]
[loaded] com.teamviewer.teamviewer.plist (2013-12-02) [Support]
[loaded] com.teamviewer.teamviewer_desktop.plist (2013-12-02) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]
[loading] com.adobe.fpsaud.plist (2016-06-28) [Support]
com.edovia.screensconnect.daemon.plist [no] (2012-03-12) [Support]
com.Google.keystone.daemon.plist [running] (2016-07-11) [Support]
com.Intego.commonservices.daemon.plist [running] (2012-08-10) [Support]
[loading] com.intego.commonservices.icalserver.plist (2012-08-10) [Support]
[loading] com.intego.commonservices.metrics.kschecker.plist (2012-08-10) [Support]
com.Intego.NetUpdate.daemon.plist [running] (2012-11-14) [Support]
com.Intego.task.Manager.daemon.plist [running] (2012-08-10) [Support]
com.Mozy.backup.plist [running] (07 / 07/2014) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2015-09-13) [Support]
[loaded] com.teamviewer.teamviewer_service.plist (2013-12-02) [Support]
[cannot] com.adobe.ARM. [...]. plist (2013-05-17) [Support]
com.apple.SafariBookmarksSyncer.plist [loading] (2008-12-29) [Support]
com.google.Chrome.framework.plist [running] (2016-08-23) [Support]
com.netputing.airprintactivator.plist [running] (2012-01-29) [Support]
[loading] com.valvesoftware.steamclean.plist (2016-03-02) [Support]
EvernoteHelper SMLoginItem (/ Volumes/Book/Backups.backupdb/Thomas my iMac/2016-04-01-002427/Macintosh HD/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
EvernoteHelper SMLoginItem (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
EvernoteHelper SMLoginItem (/ Volumes/Book/Backups.backupdb/Thomas my iMac/2016-04-08-002204/Macintosh HD/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
EvernoteHelper SMLoginItem (/ Volumes/Book/Backups.backupdb/Thomas my iMac/2016-04-22-001310/Mac HD/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
EvernoteHelper SMLoginItem (/ Volumes/Book/Backups.backupdb/Thomas my iMac/2016-02-26-004458/Mac HD/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Easy-WebPrint EX: 1.1.0 (2011-06-17) [Support]
Web of Google Earth plugin: 7.1 (2016-08-19) [Support]
Default browser: 601 - SDK 10.11 (2016-08-03)
Flip4Mac WMV Plugin: 3.3.7.2 - SDK 10.7 (2015-11-15) [Support]
OfficeLiveBrowserPlugin: 12.3.1 (2011-10-11) [Support]
Unity Web Player: UnityPlayer version 2.6.1f3 (2014-11-29) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]
DivXBrowserPlugin: 1.2 (2006-12-14) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-06) [Support]
QuickTime Plugin: 7.7.3 (2016-08-03)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]
CitrixICAClientPlugIn: 11.8.2 - SDK 10.7 (2013-10-22) [Support]
iPhotoPhotocast: 7.0 - 10.7 SDK (2012-02-28)
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]
EPPEX plugin: 3.0.5.0 (2009-07-30) [Support]
ContentUploaderPlugin: 1.0 (2006-11-29) [Support]
JavaAppletPlugin: Java 8 update 91 build 14 (2016-07-08) check the version of
npNASAEyes: NASAEyes_x86_64 1.0.0.0 - SDK 10.6 (2015-10-02) [Support]
Facebook - Sonny Fazio - http://sonstermedia.com cleaner (2013-11-30)
YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2013-11-30)
EverNote Web Clipper - Evernote Corp. - http://evernote.com (2015-08-20)
Translate - SideTree.com - Apps for Mac, and the Web - http://SideTree.com/extensions.html#Translate (2016-01-28)
Skip system files: No.
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 694,43 GB
Destinations:
My book [Local]
Total size: 4,00 TB
Total number of backups: 124
An older backup: 08/09/14, 21:02
Last backup: 23/08/16, 05:26
Size of backup drive: Excellent
Size of backup 4,00 TB > (disk size 999,35 GB X 3)
52% ReportCrash
15% WindowServer
11% MozyHomeBackup
11% opendirectoryd
10% finder
Top of page process of memory: ⓘ
679 MB kernel_task
Finder 197 MB
System_profiler (2) 123 MB
Boy 111 MB
UserEventAgent (2) 98 MB
6.34 GB of free RAM
used 5.66 GB RAM (1.86 GB being cached)
Used Swap 0 B
August 23, 2016, 21:29:27 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212927_[redacted].cra sh
/Library/PreferencePanes/MozyHome.prefPane/contents/resources/MozyHomeBackup
August 23, 2016, 21:28:58 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212858_[redacted].cra sh
August 23, 2016, 21:28:29 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212829_[redacted].cra sh
August 23, 2016, 21:27:59 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212759_[redacted].cra sh
August 23, 2016, 21:27:28 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212728_[redacted].cra sh
August 23, 2016, 21:26:58 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212658_[redacted].cra sh
August 23, 2016, 21:26:30 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212630_[redacted].cra sh
August 23, 2016, 21:25:59 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212559_[redacted].cra sh
August 23, 2016, 21:25:29 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212529_[redacted].cra sh
August 23, 2016, 21:24:58 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212458_[redacted].cra sh
August 23, 2016, 21:24:27 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212427_[redacted].cra sh
August 23, 2016, 21:23:55 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212355_[redacted].cra sh
August 23, 2016, 21:23:24 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212324_[redacted].cra sh
August 23, 2016, 21:22:52 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212252_[redacted].cra sh
August 23, 2016, 21:22:22 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212222_[redacted].cra sh
August 23, 2016, 21:21:48 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212148_[redacted].cra sh
August 23, 2016, 21:21:17 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212117_[redacted].cra sh
August 23, 2016, 21:20:45 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212045_[redacted].cra sh
August 23, 2016, 21:20:16 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-212016_[redacted].cra sh
August 23, 2016, 21:19:44 /Library/Logs/DiagnosticReports/MozyHomeBackup_2016-08-23-211944_[redacted].cra sh
August 23, 2016, 20:45:05 Self test - passed
August 23, 2016, 18:04:38 ~/Library/Logs/DiagnosticReports/com.apple.speech.speechsynthesisd_2016-08-23-1 80438_ [redacted] .crash
/System/Library/frameworks/ApplicationServices.Framework/versions/A/frameworks/ SpeechSynthesis.framework/Versions/A/Resources/com.apple.speech.speechsynthesisd
August 23, 2016, 06:14:28 /Library/Logs/DiagnosticReports/quicklookd_2016-08-23-061428_[redacted].crash
/ System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. App/Contents/MacOS/quicklookd
Tommyl,
To be honest, your systems is a complete mess with what has been installed on it. My recommendation would be to do a wipe and install and only install applications to update and do not install ANY antivirus, cleaning or ANY third party maintenance utility.
Manually restore your data files after reinstalling OS X and then choose which applications you really need.
-
Incredibly slow MacPro running El Capitan 10.11.6
I have serious problems with my MacPro, and many of my problems seem to have arisen when I moved to El Capitan. My computer starts fine, but takes an excessive length - 10 - 15 minutes - to launch Apple Mail and InDesign 2015 CC in the Creative Suite. It's frustrating and I'm not sure what to do. I am a complete klutz when it comes to the "mechanics" of Mac with their operating system, even if I'm working with them since my first SE and PageMaker 1.0. My Mac over the years have run softly and I've met not something like what confronts me now. I don't know what to do - I do give up the machine and buy a new one, or is my MacPro "recoverable"? I found mention of EtreCheck on a post last night so I downloaded and it ran today. I hope someone can give me some guidance as to what I do then. Here's the report from EtreCheck:
EtreCheck version: 2.9.13 (267)
Report generated 2016-08-11 18:03:53
Download https://etrecheck.com EtreCheck
Duration 19:37
Performance: poor
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Verify the signatures of Apple: enabled
Problem: The computer is too slow
Description:
Apple Mail and InDesign take a long time to start
Hardware information: ⓘ
Mac Pro (mid-2010)
[Technical details] - [User Guide] - [warranty & Service]
Mac Pro - model: MacPro5, 1
2 2.4 GHz Quad - Core Intel Xeon processor: 8 strands
8 GB of RAM expandable - [Instructions]
DIMM 1
ok 1 GB DDR3 ECC 1066 MHz
DIMM 2
ok 1 GB DDR3 ECC 1066 MHz
DIMM 3
ok 1 GB DDR3 ECC 1066 MHz
DIMM 4
ok 1 GB DDR3 ECC 1066 MHz
DIMM 5
ok 1 GB DDR3 ECC 1066 MHz
DIMM 6
ok 1 GB DDR3 ECC 1066 MHz
DIMM 7
ok 1 GB DDR3 ECC 1066 MHz
DIMM 8
ok 1 GB DDR3 ECC 1066 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en2: 802.11 a/b/g/n
Video information: ⓘ
ATI Radeon HD 5770 - VRAM: 1024 MB
LED Cinema Display 1920 x 1200
System software: ⓘ
OS X El Capitan 10.11.6 15G (31) - since the start time: about 2 days
Disk information: ⓘ
HL-DT-ST DVD - RW GH61N)
WDC WD1001FALS-41Y6A0 disk1: (1 TB) (rotation)
EFI (disk1s1) < not mounted >: 210 MB
Macintosh HD (disk1s2) /: 999,35 go-go (261,84 free)
Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB
WDC WD1500HLFS-01G6U3 disk0: (150,04 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
PRO (disk0s2) Volumes/WORK IN PRO WORK: 149,70 (GB 124,84 free)
USB information: ⓘ
Imation ImationFlashDriv 7.74 GB
POCKET (disk3s1) / Volumes/POCKET: 7.74 GB (3.10 GB free)
Seagate Backup + 4 to office
< not mounted > (disk5s1) disk5s1: 134 MB
Seagate Backup Plus drive 02 (disk5s2) / Volumes/Backup Seagate Plus disc 02: 4.00 TB (2.86 to free)
Brother HL-2140 series
Seagate Backup + M 4 to Office
EFI (disk4s1) < not mounted >: 315 MB
Seagate Backup Drive (disk4s2) Volumes/Seagate Backup plus Drive: 3.50 TB (126,14 GB free)
Apple Inc. Apple LED Cinema Display
ISight Apple Display Inc.
Apple Inc. Apple's USB audio device
Hub keyboard Apple, Inc.
Mitsumi Electric Apple USB optical mouse
Apple, Inc. Apple Keyboard
Western Digital My Book 1234
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Goalkeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/DiskWarrior.app
com.alsoft.Preview [no charge] (5.0 - SDK 10.5 - 2014-12-03) [Support]
/ Applications/Toast 10 Titanium/Toast Titanium.app
com.roxio.BluRaySupport [no charge] (1.1.6 - 2012-09-27) [Support]
[no charge] com.roxio.TDIXController (1.7-2012-09-27) [Support]
/ System/Library/Extensions
com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 (26977) - 10.4 SDK - 2016-08-02) [Support]
[no charge] com.Wacom.kext.wacomtablet (Tablet Wacom 6.1.6 - 4 - 2016-08-02) [Support]
[no charge] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9 - 2016-08-02) [Support]
[loading] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9 - 2016-08-02) [Support]
/ System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns
com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 (26977) - 10.4 SDK - 2015-01-31) [Support]
com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 (26977) - SDK 10.5 - 2015-01-31) [Support]
com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 (26977) - 10.4 SDK - 2015-01-31) [Support]
Startup items: ⓘ
RetroClient: Path: / Library/StartupItems/RetroClient
Startup items are obsolete in OS X Yosemite
Launch system officers: ⓘ
[loaded] 8 tasks Apple
[loading] 149 tasks Apple
[operation] 66 tasks Apple
[killed] 15 tasks Apple
15 killed process lack of RAM
Demons of launch system: ⓘ
com.Apple.csrutil.report.plist [failure]
[operation] com.seagate.TBDecorator.plist (2013-10-12) [Support]
[loaded] 45 tasks Apple
[loading] 150 tasks Apple
[operation] 83 tasks Apple
[killed] 11 tasks Apple
11 killed process lack of RAM
Launch officers: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-08-09) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-15) [Support]
[operation] com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]
[failure] com.adobe.CS4ServiceManager.plist (2010-09-16) [Support]
[failure] com.adobe.CS5ServiceManager.plist (2010-11-15) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-07-31) [Support]
[operation] com.teamviewer.teamviewer.plist (2012-10-01) [Support]
[operation] com.teamviewer.teamviewer_desktop.plist (2012-10-01) [Support]
[operation] com.wacom.wacomtablet.plist (2010-11-16) [Support]
Launch of the demons: ⓘ
[operation] com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]
[operation] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]
com.adobe.SwitchBoard.plist [no charge] (2013-01-11) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-06-12) [Support]
[loading] com.adobe.agsservice.plist (2016-04-12) [Support]
[loading] com.adobe.fpsaud.plist (2016-06-29) [Support]
[loading] com.adobe.versioncueCS4.plist (2010-09-16) [Support]
com.attotech.attomgtd.plist [no charge] (2009-05-05) [Support]
[loading] com.bombich.ccc.plist (2012-11-27) [Support]
[no charge] com.bombich.ccc.scheduledtask.96191F55-0BA5-4914-A91E-40E96DD3703C.plist (2013-01-23) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2015-09-29) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-07-31) [Support]
[loading] com.retrospect.engine.updater.plist (2012-04-19) [Support]
com.Retrospect.Retroengine.plist [no charge] (2015-06-29) [Support]
[operation] com.retrospect.retroisa.plist (2012-10-17) [Support]
[loading] com.roxio.UpdateRetrospect.plist (2010-07-23) [Support]
[operation] com.teamviewer.teamviewer_service.plist (2012-10-01) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.AAM.Updater - 1.0.plist (2012-09-28) [Support]
[failure] com.adobe.ARM. [...]. plist (2012-09-28) [Support]
[failure] com.adobe.ARM. [...]. plist (2013-12-21) [Support]
[failure] com.adobe.ARM. [...]. plist (2012-09-28) [Support]
[loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-04-19) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-07-05) [Support]
User login items: ⓘ
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Wondershare Helper Application compact (~/Library/Application Support/Helper/Wondershare Helper Compact.app)
Request for DiskWarriorDaemonStarter (/ Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Other applications: ⓘ
com.adobe.Acrobat.Pro.46112 [loading]
[ongoing] com.adobe.CCLibrary.118112
[ongoing] com.adobe.CCXProcess.118432
[ongoing] com.adobe.InDesign.56032
[ongoing] com.adobe.Photoshop.57952
[operation] com.adobe.acc.AdobeDesktopService.163552.1900AE43-AC19-4EF9-A530-10707857FAF2
[ongoing] com.Adobe.accmac.118752
[ongoing] com.etresoft.EtreCheck.292832
com.fiplab.MemoryCleanHelper [loading]
[ongoing] com.fiplab.memoryclean.89312
[ongoing] com.google.Chrome.72672
com.jdibackup.JustCloud.autostart [failure]
com.jdibackup.JustCloud.backupstart [failure]
com.jdibackup.JustCloud.notify [failure]
[ongoing] com.macpaw.CleanMyMac3.Menu.142752
[ongoing] com.wacom.TabletDriver.161632
[ongoing] com.Wondershare.helper_compact.159712
[ongoing] JP.co.Canon.cijscannerregister.193952
[ongoing] org.Mozilla.Firefox.69152
[loading] 437 tasks Apple
[operation] 222 tasks Apple
[killed] 26 tasks Apple
Internet Plug-ins: ⓘ
WacomNetscape: 1.1.1 - 1 (2010-11-16) [Support]
Default browser: 601 - SDK 10.11 (2016-07-28)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2015-11-17) [Support]
Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-14) [Support]
OfficeLiveBrowserPlugin: 12.3.4 (2012-09-28) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-12) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-09) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-17) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-17) [Support]
QuickTime Plugin: 7.7.3 (2016-07-28)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-17) [Support]
iPhotoPhotocast: 7.0 - 10.7 SDK (2012-09-28)
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-18) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-09) [Support]
WacomSafari: 1.1.1 - 1 (2010-11-16) [Support]
EPPEX plugin: 3.0.5.0 (2009-07-30) [Support]
JavaAppletPlugin: Java 8 update 91 build 14 version Check (2016-05-06)
The internet user Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
3rd party preference panes: ⓘ
Adobe Version Cue CS4 (2010-09-16) [Support]
Flash Player (2016-06-29) [Support]
Flip4Mac WMV (2011-01-14) [Support]
Java (2016-05-06) [Support]
Paragon NTFS for Mac® OS X (2016-07-15) [Support]
Perian (2011-07-24) [Support]
Retrospective (2012-10-17) [Support]
Seagate for Mac OSX dashboard (2015-06-09) [Support]
Time Machine: ⓘ
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 737,51 GB
Destinations:
Backup drive Seagate Plus [Local]
Total size: 3.50 TB
Total number of backups: 62
An older backup: 16/03/16, 12:56
Last backup: 08/11/16, 16:31
Size of backup drive: Excellent
Size of backup 3.50 TB > (disk size 999,35 GB X 3)
Top of page process CPU: ⓘ
48% retroISA
9% WindowServer
6% CEPHtmlEngine Helper (10)
4% kernel_task
2% plugin-container
Top of the process of memory: ⓘ
1.18 GB RetroISA
1020 MB kernel_task
Firefox 999 MB
647 MB mdworker (21)
Com.apple.WebKit.WebContent (5) 426 MB
Information about virtual memory: ⓘ
219 MB of free RAM
7,77 used GB RAM (1.62 GB being cached)
10.51 Go Swap used
Diagnostic information: ⓘ
August 11, 2016, 14:44:49 ~/Library/Logs/DiagnosticReports/Mail_2016-08-11-144449_[redacted].crash
/Applications/mail.app/Contents/MacOS/mail
August 11, 2016, 12:29:16 ~/Library/Logs/DiagnosticReports/Mail_2016-08-11-122916_[redacted].crash
10 August 2016, 21:28:05 ~/Library/Logs/DiagnosticReports/plugin-container_2016-08-10-212805_[redacted]. Crash
/Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/PL Marcel-container
August 10, 2016, 18:17:09 /Library/Logs/DiagnosticReports/RetroISA_2016-08-10-181709_[redacted].crash
/ Library/Application Support/Retrospect/RetrospectInstantScan.bundle/Contents/MacOS/RetroISA
9 August 2016, 21:54:17 test - passed
9 August 2016, 21:06:51 ~/Library/Logs/DiagnosticReports/plugin-container_2016-08-09-210651_[redacted]. Crash
August 9, 2016, 04:06:30 /Library/Logs/DiagnosticReports/RetroISA_2016-08-09-040630_[redacted].crash
Any advice will be accepted with gratitude.
See you soon
TFC 1951 = | (: O).
OK, you can start by completely uninstall CleanMyMac3 and MemoryClean instructions of developers. See if it improves things a bit.
Given the long duration of the Etrecheck, it is also possible that the boot disk has failed.
-
Hi, all: I have an iMac that is no spring chicken, but he has a lot of memory and I recently upgraded the OS to OSX 10.7.5. I made an EtreCheck to see why it is slow and would appreciate any help you can give me on what said EtreCheck. I'm no expert, but follow most instructions. Thanks in advance.
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-07 13:30:56
Download https://etrecheck.com EtreCheck
Time 03:30
Performance: good
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: The computer is too slow
Hardware information: ⓘ
iMac (20 inch, late 2006)
[Technical details] - [User Guide] - [warranty & Service]
iMac - model: iMac5, 1
1 2.16 GHz Intel Core 2 Duo CPU: 2 strands
4 GB OF RAM
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video information: ⓘ
ATY, RadeonX1600 - VRAM: 128 MB
iMac 1680 x 1050
System software: ⓘ
OS X Lion 10.7.5 (11G 63) - since startup time: less than an hour
Disk information: ⓘ
WDC WD5000AAKX-00ERMA0 disk0: (500,11 GB) (rotation)
< not mounted > (disk0s1) disk0s1: 210 MB
iMac (disk0s2) /: 499,76 go-go (400,41 free)
USB information: ⓘ
Micron integrated iSight
SanDisk Firebird USB Flash Drive 16,01 GB
NO NAME of Volumes/NO (disk1s1): 16,01 go-go (9,62 free)
Scope of Mitsumi Electric Hub in Apple USB keyboard
Mitsumi Electric Apple USB optical mouse
Mitsumi Electric Apple Extended USB Keyboard
Apple Inc. Bluetooth USB host controller.
Computer, Inc. Apple IR receiver.
Kernel Extensions: ⓘ
/ Applications/Toast 10 Titanium/Toast Titanium.app
com.roxio.BluRaySupport [no charge] (1.1.6 - 2015-03-10) [Support]
[no charge] com.roxio.TDIXController (1.7-2015-03-10) [Support]
/ System/Library/Extensions
[loading] com.sophos.kext.sav (9.4.2 - SDK 10.9-2016-03-22) [Support]
[loading] com.sophos.nke.swi (9.4.2 - SDK 10.9-2016-03-22) [Support]
Launch system officers: ⓘ
[loaded] 5 tasks of Apple
[loading] 114 tasks Apple
[operation] 13 tasks Apple
Demons of launch system: ⓘ
[loaded] 61 tasks Apple
[loading] 127 tasks Apple
[operation] 39 tasks Apple
Launch officers: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2010-08-15) [Support]
[loading] com.adobe.CS4ServiceManager.plist (2010-08-15) [Support]
[loading] com.adobe.CS5ServiceManager.plist (2010-08-15) [Support]
[loading] com.google.keystone.agent.plist (2016-03-02) [Support]
[loading] com.oracle.java.Java - Updater.plist (2016-04-13) [Support]
[operation] com.sophos.uiserver.plist (2015-09-24) [Support]
[operation] com.teamviewer.teamviewer.plist (07 / 07/2016) [Support]
[operation] com.teamviewer.teamviewer_desktop.plist (07 / 07/2016) [Support]
Launch of the demons: ⓘ
[loading] com.adobe.SwitchBoard.plist (2010-08-15) [Support]
[loading] com.adobe.fpsaud.plist (2016-06-13) [Support]
com.Apple.remotepairtool.plist [loading]
[loading] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2016-04-13) [Support]
com.roamingclient.cell.Mac.TM.roamingclient.plist [no charge] (2011-01-16) [Support]
[operation] com.sophos.autoupdate.plist (2014-04-09) [Support]
[operation] com.sophos.common.servicemanager.plist (2016-03-02) [Support]
[loading] com.teamviewer.Helper.plist (2015-11-04) [Support]
[operation] com.teamviewer.teamviewer_service.plist (07 / 07/2016) [Support]
[operation] com.tmobile - rocket20.zerocd.plist (2010-05-25) [Support]
[loading] jp.co.canon.MasterInstaller.plist (2016-03-03) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.AAM.Updater - 1.0.plist (2010-08-15) [Support]
[loading] com.adobe.ARM. [...]. plist (2014-10-04) [Support]
com.apple.SafariBookmarksSyncer.plist [loading]
[loading] com.facebook.videochat. [entrenched passage] .plist (2014-09-20) [Support]
[loading] com.macpaw.CleanMyMac.helperTool.plist (2015-11-09) [Support]
[loading] com.macpaw.CleanMyMac.trashSizeWatcher.plist (2015-11-09) [Support]
[failure] com.macpaw.CleanMyMac.volumeWatcher.plist (2015-11-09) [Support]
[operation] com.nds.pcshow.plist (2012-03-27) [Support]
[loading] com.nds.pcshow.uninstall.plist (2012-07-14) [Support]
jp.co.canon.Inkjet_Extended_Survey_Agent.plist [no charge] (2016-03-03) [Support]
User login items: ⓘ
Microsoft application to THE daemon (/ Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft to THE Daemon.app)
Other applications: ⓘ
[performance] [0 x 0-0 x 5005].com.etresoft.EtreCheck
[performance] [0 x 0-0 x 6006].org.mozilla.firefox
[ongoing] com.Sophos.Configuration
[ongoing] com.Sophos.InterCheck
[ongoing] com.Sophos.notification
[ongoing] com.Sophos.scan
[ongoing] com.Sophos.sxld
[ongoing] com.Sophos.webd
[loading] 354 tasks Apple
[operation] 126 tasks Apple
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2016-03-02) [Support]
AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2016-03-02) [Support]
FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]
Silverlight: 5.1.30214.0 - SDK 10.6 (2016-03-02) [Support]
Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]
QuickTime Plugin: 7.7.1 (2016-03-22)
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
SharePointBrowserPlugin: 14.6.5 - SDK 10.6 (2016-07-05) [Support]
AdobePDFViewer: 11.0.10 - SDK 10.6 (2016-03-02) [Support]
iPhotoPhotocast: 7.0 (2015-05-28)
EPPEX plugin: 10.0 (2016-03-02) [Support]
JavaAppletPlugin: Java 8 update 91 build 14 version Check (2016-04-26)
The internet user Plug-ins: ⓘ
fbplugin_1_0_3: unknown (2010-02-26) [Support]
Move Media Player: npmnqmp 071505000006 (2009-08-03) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Picasa: 1.0 - 10.4 SDK (2012-06-26) [Support]
The Safari Extensions: ⓘ
Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2012-08-08)
3rd party preference panes: ⓘ
Flash Player (2016-06-13) [Support]
Growl (2016-03-02) [Support]
Java (2016-04-26) [Support]
Time Machine: ⓘ
Information of Time Machine requires OS X 10.8 "Mountain Lion", or later.
Top of page process CPU: ⓘ
3% WindowServer
2% scanning
1% SystemUIServer
1% mdworker (2)
0% fontd
Top of the process of memory: ⓘ
262 MB firefox
SophosScanD 205 MB
Scanning 188 MB
SophosAntiVirus 61 MB
Dock of 41 MB
Information about virtual memory: ⓘ
1.22 GB of free RAM
Used 1.78 GB RAM
Used Swap 0 B
Diagnostic information: ⓘ
7 July 2016, 13:26:19 self-test - spent
7 July 2016, 09:26:04 AM/Library/Logs/CrashReporter/SophosWebIntelligence_2016-07-07-092604_ [redacted]. Crash
/ Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence
7 July 2016, 09:26:04 AM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-07-07-092604_ [redact ed] .crash
Uninstall Sophos and CleanMyMac. Both are recognized guilty. They are as bad as malware. In addition, there is no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems.
Uninstalling Sophos
There are no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems.
https://www.Sophos.com/en-us/support/knowledgebase/120838.aspx
Uninstall CleanMyMac
http://macpaw.com/support/cleanmymac2/Knowledgebase/how-to-uninstall-CleanMyMac-2
http://macpaw.com/support/CleanMyMac/Knowledgebase/how-to-uninstall-CleanMyMac-3
There are no viruses that can attack Mac.OS X. For example, anti-virus programs are selling a cure for a disease that does not exist. And they are known for the Mac was systems.
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I had the iPhone 3 6, with less than 1 year for the touchscreen unresponsive. I had to replace 1 as soon as the next day after getting a new one right out of the box on the Apple store. It is a fault of well-known manufacturers, which I believe is the mother board deforming, still new in the box. Apple has a plan to extend the iPhone all 6 Plus guaranteed after the 1 year period, or at least one year from the date of the phone replacement and the original purchase date? It is right.
We are all of the users like you
Please send your comments if you wish to http://www.apple.com/feedback
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13 "Macbook Pro (mid-2012) starts only in safe mode.
My macbook OS 10.11.4 recently close and wouldn't turn on after an electrical fault at the club I was DJing. The next morning, I disconnected the battery and plugged it back. When I turned on the PC, he gave the kernel panic and would only turn on in safe mode. I tried to go to recovery (command-R) mode, but that does nothing, when I start my computer.
What happens here? How can I fix? Help, please
These must be run as administrator. If you have only one user account, you are the administrator.
Please launch the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSIS AND diagnostic USE information reports ▹ System
(not diagnose them and use Messages) in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports. A report of panic has a name that begins with "Kernel" and ends with ".panic." Select the most recent. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.
If you don't see any report, but you know, there was a panic, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.
In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "
Please do not post other types of diagnostic report.
I know that the report is long, perhaps several hundred lines. Please report all this anyway.
When you post the report, an error message may appear on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
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