Apple Watch - ring exercise not updated

Hello. Just today, I had problems with my Apple Watch Sport (series 1) watchOS3, which included the workout and the App running activity.

Today, I went for a Cycle in the open air which I followed him on my Apple Watch (I brought my iPhone with me). I finished training and saved. In total, I had worked for 53 minutes, however, he wasn't to my activity.

In business, he told me that I've only made 26/30 minutes of exercise, even though at the bottom it says 'Outdoor - 8.67 km Cycle'.

I called the Apple Support, but he just told me to disable the pairing and re - pair my watch, which did not help. I was told that they were "redevelopment of their tools" and therefore could not diagnose my problem, so they told me to call back tomorrow.

Why I write here today, it's just to see if someone has had this experience, and if you know how to solve this problem. Any help is appreciated.

Thank you!

Hello

Progress toward your daily goal of exercise of credit, the application of the activity aims to identify the activity equal or exceed the equivalent intensity of a brisk walk. This requirement applies for general daily use and during the recording of training through the app to training sessions.

Appropriations for the financial year is awarded for each full minute during which this condition is fulfilled. It is possible that not all of your cycling workout meets this requirement.

The definition of a brisk walk varies from one person to another and depends on your personal information. To verify that this is correct - and update over time:

  • On your iPhone, in the application of the watch, go to: My Watch (tab) > health > edit - tap and adjust the settings, then press on in fact.

Apple Watch uses different sensors and data sources to track the results of training sessions, depending on the type of activity. For example, with Apple Watch (first generation) and the models of series 1, the watch can access data matched iPhone GPS if it is taken along during the walk outdoors, running and cycling training. (Series 2 has built-in GPS).

Calibrate your watch can improve the accuracy of the estimates made by the activity and workout app app. More information and instructions for calibration of your watch are available via the link below. The article also includes instructions for resetting the calibration data and leave.

If you prefer to receive credits of exercise during the duration of your training sessions, regardless of their estimated intensity levels, follow them through the application of the training session using 'Other' as the type of activity. This credit a minute of exercise for each minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on the data recorded by the heart rate sensor, according to what is higher.

More information:

Tags: Apple Watch

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