Apple Watch scratched screen

I got my Apple Watch since Christmas and I love it.  Recently, I noticed a scratch on the screen.  Not sure how it happened.  It does not interfere with something else and shows only when light hits a certain way, but it's boring.  I kept thinking this is a task, but when it doesn't come off, I saw that it was a scratch.  I have a first generation 38mm sports watch rose gold.  Is there a way to replace the screen?

Hello Lorraine99 and welcome on Apple Support communities! As a Apple Watch owner myself, I know the importance of the watch is its owner. On that note, here's a link were you can discover how to repair your Apple Watch: Apple Watch response Service - Apple Support

Tags: Apple Watch

Similar Questions

  • Unexplained glass on my Apple Watch scratches

    They gave me a new Apple Watch for Christmas and I was very happy with it and took great care of her, then in February, I set my watch and noticed some unexplained scratches were appeared on the glass, it's a common problem and how to solve?

    Hi Maxine

    Scratches are the result of contacts any. To help reduce the risk of damage from debris on the screen, keep your watch clean and dry (use an abrasive, lint cloth):

    Cleaning and port Apple Watch - Apple Support

    It is possible that only the fingerprints, oil-resistant coating has been scratched. It is normal that this coating to wear away under normal use, but she has become marked without damaging the surface of the screen under.

    If you have scratched the screen or not, Apple recommends not using products cleaning or polishing or Polish the watch with abrasives; they will wear away the lining and may also (still) scratch the screen.

    If you wish, Apple may inspect the brand and notify you of any services (e.g. out-of-warranty repair) options that may be available. Note, however, that the apparent defects - which include scratches - are not covered by warranty.

    Contact Apple support (mail service may be available) or make a Genius Bar reservation to establish repair service options available, likely costs and deadlines:

    https://www.Apple.com/support/watch/contact/

    Otherwise, a good quality screen protector (thin film type) can be effective in concealing or reducing the visibility of the brand, as well as to provide some protection against future damage.

  • Apple Watch scratches

    I was recently cleaning my Apple Watch and saw a small amount of micro scratches on the stainless steel case.  I was wondering if there is a way to remove scratches on the watch case?

    Hello

    You ensure that your watch keeps all the features, Apple does recommend no buffing or polishing with abrasive Watch (including the mechanical polishing) or the use of soaps or cleaners.

    More information:

    Cleaning and port Apple Watch - Apple Support

  • A sapphire glass Apple Watch access scratches?

    My 2 sapphire glass just Apple Watch series get scratched in a day using

    After I did a few test scratches is cause of the Milanese loop strip that touches the glasses... simplify

    Hello

    It is possible that you did only scratched in the coating resistant to fingerprints, repellent. It is normal that this coating to wear away under normal conditions of use, but it can become scratched without damaging the screen below.

    If you have scratched the screen or not, Apple recommends not using products cleaning or polishing or Polish the watch with abrasives; These will carry away the lining and may also (still) scratches on the display under.

    The watch is covered under limited warranty a year Apple against any material or manufacturing defect, but not against accidental damage or misuse. The apparent defects - which include scratches - are not covered under warranty (AppleCare or +).

    If you make a Genius Bar reservation, Apple may inspect the brand and advise of any available service options:

    A good quality screen protector (thin film type) can be effective in concealing or reducing the visibility of the brands, as well as to provide some protection against future damage.

    More information:

    Cleaning and port Apple Watch - Apple Support

  • Scratches on Apple Watch Sport

    I have a Apple Watch sport and I was recently noticed a large number of scratches have been forming is there a way I can get rid of the scratches without get the screen replaced?

    Hello...

    Do not try to remove the scratches that can make things worse.

    Limited Apple warranty

    Limited Apple warranty covers your Apple Watch, Apple Watch Sport and accessories brand Apple against defects in materials or manufacture for one year from the date of purchase. Your Apple Watch Edition or Apple Watch Hermès is covered for two years. Our warranty does not cover cosmetic or accidental damage or damage caused by unauthorized changes. Check the warranty for more details.

    Read the limited warranty from Apple
    Check the status of your warranty
    See details of consumer law
    Learn more about the coverage of the service



    AppleCare + for Apple Watch and Apple Watch Sport extends your coverage to two years from the original purchase date1 and adds up to two incidents of cover against accidental damage, each subject to a service charge ($69 for Apple Watch Sport, $79 for Apple Watch) more tax.2 there

    If you bought Apple Care + > http://www.apple.com/support/products/watch.html

  • Wake up the screen on the Crown of the Apple Watch Series 2 is not displayed

    Watch app (iPhone 7 iOs 10) not the screen showing wake on the Crown of the Apple Watch Series 2 (look at OS 3)!

    What's wrong?

    Thank you

    Hello

    If you want to organize the presentation of the application on your Apple Watch using the app shows:

    • On your iPhone, in the application of the watch, go to: My Watch (tab) > presentation of the App.

  • I replaced my original Apple Watch with a watch of S2. When I install and associate the new shows, is there a way I can restore all applications, configuration information and data of the original of the new shows so I don't have to start from scratch?

    I replaced my original Apple Watch with a watch of S2. When I install and associate the new watch and my iPhone 7 more, is there any way I can restore all applications, configuration info and data between the original and the new shows, so I don't have to start from scratch?

    Try this procedure

    Cancel the twinning of your iPhone - Apple and Apple Watch Support

    Spend your Apple Watch a new iPhone - Apple Support

  • Apple Watch is a day of rest on the main screen

    I noticed this morning that my Apple Watch is one day behind the main screen. The calendar is correct, however. Is there any solution for this?

    Hello

    If you have not already done so, it can help to upgrade your iPhone and Apple Watch to the latest version of the software, from your iPhone:

    Otherwise, the following steps may help:

  • Favorite screen went from Apple Watch

    I updated my Apple Watch OS3 and now when I push the button located under the dial, my dock screens go up and my screen is not the case to find.  In addition, in my app to watch on my iPhone, I see is more 'friends' to add contacts to my favorites.  Help, please! Without that, I can't make a call or a text of my watch because there is no contacts in there.

    Hello

    Under watch OS 3, the friends feature (which was available in previous versions) comes over and there is no direct replacement for it.

    When making calls or sending of new messages, contacts instead can be selected via the phone and Messages applications or using Siri:

  • Apple Watch after upgrade to watch OS 3 - flashing screen after update

    Apple Watch 42 mm

    I recently like millions out there I've updated my Apple Watch to watch OS 3. Today noon 15/09/2016, I noticed that when I raised my hand/wrist to wake up screen Apple Watch it flickered once. I did this action several times to confirm that I clearly understand what was going on. I started to solve the problem, powered off/on power the Apple Watch. Issue continues. I did a reset on the Apple Watch hold the button of the Crown and the power at the same time until the powers of the device and restart. This action eliminates the problem. Apple Watch works as expected, screen flicker stopped when hand/wrist is triggered and screen Apple Watch wakes up to the top. Unfortunately, after some time between 2 and 3 hours of new screen flickering starts. I did some digging online but have not encountered this problem. I realize that the watch OS 3 has only been published days before so I wasn't expecting to fall on part.

    My question: is this a known problem that will be patched with an upcoming release or I'm the first to report this problem? Any information would be much appreciate.

    It is too early to know if it would be regarded as a known issue. This is not the case on my Apple Watch after the update.

    See if a matching and re pairing your watch makes a difference.

    Cancel the twinning of your iPhone - Apple and Apple Watch Support

  • Apple Watch with broken touch screen

    Hello, community.

    I bought my 42 mm watch with stainless steel on January 4, 2016. And a few weeks ago I damaged it accidentally. Him came bracelet cancelled and the watch fell to the ground. Thus, the glass is broken. Touch screen works, but the broken glass is too high and can damage the fingers.
    On 7 September, Apple announced a new series of Apple Watch 2.

    Is it now possible to give them my watch, pay with a discount and make a NEW APPLE WATCH Apple Watch 2 series, or new sport? without a bracelet, that a case is necessary.

    Hello

    Apple does not currently offer a program of recovery for Apple Watch, whether in work or damaged condition.

    For compensation for your damaged watch, contact the Apple Support (mail service may be available) or make a booking Genius Bar to establish your available service options, the likely time and cost:

    Prices for the United States information service, for example, are available here:

  • can you tell when the Apple Watch is loaded from the main screen?

    How can you tell when the Apple Watch is fully charged? Is there a way to check without open eyes?

    Hello

    On the watch faces, you can add the complication of the battery, which shows the level of battery charge.

    During loading, you can then check on the current charge level by tapping on the screen.

  • My locks of Apple Watch every time that the screen turns off.

    From the past week, whenever my screen goes black on the Apple Watch, it crashes. Whenever I want to check messages, use siri or do anything outside the eye at the moment, so I have to unlock it with my access code. It's pretty boring.

    Hello

    Check your settings.

    • On your iPhone, in the application of the watch, go to: My Watch (tab) > General > enable the detection of wrist.
    • On your iPhone, in the application of the watch, go to: Watch My > General > screen Wake > turn the Wake screen on wrist lift.

    Also, make sure you wear your watch sufficiently well adjusted. If worn too loosely, your watch may believe that he had been removed from your wrist. With access code also allowed, it would then automatically locks. Performance of the sensor can also be affected by temporary changes or permanent on your skin, such as certain wrist tattoos.

    If you have not already done so, it can help to upgrade your iPhone and look at the latest version of the software, from your iPhone:

    More information:

    Port Apple Watch - Apple Support

    https://help.Apple.com/watch/#/apd748b87e2a

  • My Apple Watch has a black screen and will not load.  I have it odd, but I can't seem to pair again.  Any ideas?

    My Apple Watch appears to be dead.  The watch screen is black.  I have not matched the watch and we tried pair again, but the iPhone doesn't seem to acknowledge that she and I can't manually pair either.  Any ideas on what's going on?

    Charge the watch first. Instructions here > check your battery and load your Apple Watch - Apple Support

    If necessary, restart the Apple Watch.

    You should force reboot your device as a last resort, and only if it does not. To force the restart your Apple Watch, press in and hold the side button and the digital Crown for at least 10 seconds, and then release both buttons when you see the Apple logo.

    Try the assistance provided in this support article > If your Apple Watch does not load, or it will not turn on - Apple Support

    And here > set up your Apple Watch - Apple Support

    Apple Watch user's Guide will be useful > https://help.apple.com/watch/

  • Screen times out when dictating TEXT messages to Apple Watch

    When I reply to a text message using the dictation (the option button of the microphone), the screen turns off after about 15-18 seconds.  When the screen turns off text message that I dictate to me is deleted and I have to start over.  I know that you can set the display to stay awake for 70 seconds instead of 15; However, I like it stay in 15 seconds normally but when dictate a message to stay so that I am always or at least allow me to wake up the watch by pressing and then continue to dictate where I left.

    Hello

    The screen must not sleep while a message is always driven (independent parameters of the screen to wake up).

    It can help to restart your iPhone and your watch. Close the two devices together, and then restart your iPhone first:

    -To switch off your watch: press and hold the button side until you see the cursor off the power; slide it to turn off;

    -To switch on: press and hold the side button until you see the Apple logo.

    Otherwise, it can help to disable the twinning and re - pair your watch. The app shows on your iPhone takes a backup of your watch when unpairing via the app choose to backup restore when the possibility to put courses in place. Most of the data and settings will be restored, with a few exceptions (for example cards Pay Apple, access code).

    - Pairing your Apple Watch and Support Apple - iPhone

    - Set up your Apple Watch - Apple Support

Maybe you are looking for