Apple Watch will not unlock MacBook

I have a Macbook 2016 on MacOS, iPhone 6 more current iOS10 of execution, first-generation Apple Watch running Watch OS3 and two steps on authentication.  As shown in the screenshot below, I was able to check the possibility of allowing my Apple Watch unlock my Mac.  He looked the watch and then checked.  I did this several times, however, it will not unlock the Mac.  New features to copy and paste between devices, etc seem to work well, but I can't get the unlocking function to work.

Hello wow321,

Thanks for asking for help with unlocking you Macbook with your Apple Watch here in Apple Support communities. We commend you for updates latest and your devices. Also, please check the things you already checked. I will do my best help to offer things to get this working as expected.

I have personally reviewed article for help to unlock your Mac with your Apple Watch which is here: automatically unlock your Mac with your Apple Watch. The first thing we want to do is to check that everything is correctly configured through this step by step article once more.

A confusing area for some people is the type of security on their Apple ID. The State of necessity who need a Apple ID to use instead of the two-step verification two factor authentication. Please check the type of security on your Apple ID using this help article that deals with two factor authentication: authentication two factor for Apple IDand this second article of help dealing with two-step verification: frequently asked questions about two steps checking of Apple ID.

If any snippet and you still have questions, I recommend you make a backup of all your data on your iPhone to make sure that everything is safe. You can perform a backup to iCloud or iTunes. Use this article to help with this: backing up your iPhone, iPad, and iPod touch.

Then, try to turn the iPhone, with the Apple Watch is paired both devices Mac, power off and on. Sometimes, that's all that is needed for connections reset and everything working properly again.

If you're still having problems, please cancel the twinning of your Apple Watch from your iPhone by following the steps described here: pairing your Apple Watch and iPhone. Reset the network settings on your iPhone under settings > general > reset > reset network settings. This will remove not your personal information (contacts, photos, calendar of events, etc.), but it will remove networks WiFi recorded and passwords, as well as all the APN or previously used VPN settings and Bluetooth devices connected. After the reset of the iPhone, pair your Apple Watch with your iPhone again and check if the Apple Watch can then unlock your Mac.

Thanks again for asking for help with this here in Apple Support communities. Have a great rest of your day.

Tags: Mac OS & System Software

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