AppleCare MacBook Pro.

Similar Questions

• MacBook Pro says that I have viruses and is slow.  What should I do?  My AppleCare Protection that covers?

  My end of 2013, MacBook Pro is running slow and I keep getting messages that he has some virus.  My AppleCare Protection cover that and I think I need a full "tune up."  Is it covered?  What should I do?

  These messages are SCAMS to .  Do not call them.  All they want is to deceive you by giving them money.

  If you use Safari, force quit and relaunch the SHIFT key now.

  Ciao.

• If my Macbook Pro is under Applecare extended it reduces the cost of replacing the battery?

  If my Macbook Pro is under Applecare extended it reduces the cost of replacing the battery?

  How much is usually charged for the replacement of the battery?   (in the United Kingdom)

  Thank you

  If it's a warranty or Apple Care + the covered replacement instance, it should be free.

  Otherwise:

  Mac Service Pricing - Support Apple laptops

  https://support.Apple.com/en-GB/Mac-notebooks/repair/service/pricing

  13/15 inch MacBook Pro

  £99 INCLUDING VAT.

• Try to reinstall osx to sell the macbook pro, but when it starts to install I get a window saying 'impossible to find information about this installation machine' "contact applecare".

  I erased from my hard drive to sell the macbook pro to my father.  "" When I go to install OSX I am invited to install OS X El Capitan and it will check computer and a window pops up saying 'Impossible to find information about this installation machine' "contact AppleCare.  I have an APPT with the Apple store Monday, but was hoping I could fix myself first.  Anyone have any ideas?

  When you disassemble a machine for sale, the only Mac OS X can be installed without providing WHAT YOUR Apple ID is the original version it comes with.

  You can not install ElCapitan in this situation, what is left as an exercise for the buyer.

• 2013: MacBook Pro replacement motherboard or not

  Brain Trust,

  I need some advice here.

  I have a 2013 fully bridged on (500 GB SSD, 16 GB of RAM) MacBook Pro and the sound from the speakers awefully distorted.

  I did all the regular troubleshooting inclusing a clean installation of the operating system, applications 3rd party and the problem persists.

  The distortion is NOT dependent on volume, it is still there, as if the sound is cut at all levels.

  Now, the headset on the port is perfectly clean, so I think I have it narrowed down to the (material) built-in drivers for speakers. I went to the Genius bar and they agreed and recommend a motherboard replacement. Since I have a month left my Applecare, I could do it, but I hesitate. Professionally, I rely heavily on my machine on a daily basis, and I fear that a machine otherwise perfect with zero problems (other than the problem of speaker) will be messed up.

  What is your experience with a motherboard swap and what do you recommend I do? Live with the distortion and contemplate a great Macbook, or opt for repair until the warranty runs out. NB, I have a very old Macbook that I can use for the week or I'll have to miss my machine.

  I'll answer my own question:

  Do it! I had a fantastic experience! Not only was my main problem, distortion in speakers, correctly diagnosed and resolved, since engineering also saw a small white spot on my screen (who had been there forever), I also had a nine screen. Not only that, I got a new valve and bottom plate, so after 3 years of intensive use, my Macbook Pro looks like new again. Total costs under Apple care program: $0.

  It's really the only problem with Aplle MacBooks: my excuse to buy a new went through the window, this machine will last me a few years ago!

• Problems with my new Macbook Pro

  So today, I got my first Macbook. It's the Macbook Pro 15 "retina.

  After completing the configuration, I tried to connect to the Wi - Fi. He said that I was connected to the WiFi but I couldn't load google.com in Safari. Since im used to Windows I tried a reboot to see if that could help. This is where the problem begins: whenever I start the macbook, I see a black screen with the white apple logo and a progress bar. It takes at least 5 minutes to boot every time. I think it's a little weird with an SSD.

  When the progress bar is made I finally get to connect, but now the Mac is a little "Lag" + I can't always connect to Google.com.

  Is it a manufacturing error and do achieve this Macbook back or is there any patches, I could try?

  You can return a new Mac within 14 days of the purchase.

  A new Mac comes with 90 days of free technical support, AppleCare.

  AppleCare: 1-800-275-2273

  Please call AppleCare.

• I dropped my Macbook pro (13-inch) year 15

  Here's what happened and I tried to solve the problem:

  What happened:

  I left my macbook pro (13-inch) year 2015 on the couch leaning, who fell on the couch. Landing on top of the macbook screen and where the keyboard is native. In other words, it landed on the mat (head down '' v '').

  Here's what I tried to solve the problem:

  Press Command + Option + P + R at startup.

  Press command + R

  Hold the SHIFT key and still does not turn on (black screen)

  However, on my macbook pro, I could still see the apple logo light up, when I press the "Caps Lock", the Green led comes on and also the power cord shows green and orange colors. When the Macbook pro fell the screen was on

  I don't know what to do next. I have apple care and I'm afraid that apple wouldn't cover it

  Any help is greatly appreciated,

  Thanks in advance,

  Shane

  Post edited by: shane48

  NEW UPDATE

  You better Genius Bar appointment to talk about your story and see if it covers AppleCare.

• -macbook pro 128 GB of storage space, I do not want to use the external hard drive, can I put my storage space in 512 St 1 TB?

  Hi, I have a macbok pro 128 GB and I'm done with the space... so now I won't wear my external HD everywhere wherever I'm going, so I put my storage from my macbook to 512 r 1 TB?

  Yes you can, however by doing so, you will cancel the guarantee of the Ant or Applecare that you might have:

  https://eShop.MacSales.com/shop/SSD/OWC/MacBook-Pro

  There are other options available as well.

  Ciao.

• Reliability of the macbook pro 13-inch retina

  So I bought recently a 2015 macbook pro retina 13inch w from best buy. Ive heard nothing else nothing but great things about these machines and it reliability is pretty good, especially from what consumer reports said.

  So my questions, yes I know its how you take care of it and other things, but how long I would be able to see out of him? I bought applecare for the 3 years to have the kind of peace of mind, if something goes wrong.

  But I am a student I am on that for probably 8 hours a day, do not do stuff very heavy but don't like to play a few games on it from steam nothing really big or anything like that, and then I want to edit videos. Editing and games is probably once or twice a week especially just web browsing and school documents

  I'm just a little paranoid, because I came from a dell inspiron 14r who crashed after 2 years later and I never really have a lot of video editing (fact 4, 5 min videos lol) on it and not play games. I have just web browsing, and it was nothing but a fight with problems.

  I just want bad use it much and do much more things on it like ediitng videos, games and just curious to know how well it will hold up to?

  But with the applecare as long as I don't spill something on it or drop it, they cover everything other then the battery from what ive read

  Some 2007 models that still work as web browsers.  My 2011 MBP works always, strong but unlikely if do heavy software development I would get a new system for the best processor.

  Don't be surprised that your system is "officially obsolete" (comes five years after the particular model is officially replaced) before it stops working.

• MacBook Pro Support - please help

  My MacBook Pro is in repairs since one and a half years. The problem is continuous Frost, blue and pink, fuzzy screen. Tech Center have already changed the card logic 4 times, keyboard, speakers, high & low Carter, battery and an optical drive in year 1. The last repair has been there a month where they replaced the logic board again, and now, the problems started again - freezing, pink/blue screen flashing while watching videos online, speed reduction (literally everything in slow-mo), fan operates at its maximum speed, and all this happens when only one or two browser windows open without any comprehensive process running on it. In addition, it was formatted several times over the past year. Whenever I have contact support they go through the same process again and again. Please let me know if there is any way I can communicate with upper management to find a solution, I'm really frustrated and tired with the product and the process. Any help would be appreciated.

  Feature: MacBook Pro (retina, mid-2012)

  OS x: El Capitan Version 10.11.14

  Thank you.

  Dear Sir: we are only a user forum. Apple doesn't have much to do with us at all. That being said, you can do something. Contact Apple directly for help. Save all documentation and be polite and patient. IF you have Applecare you may be in luck. Apple CAN and MAY in its sole discretion will replace a Mac that had a lot of repairs and still does not work properly. The opinion I wrote CAN and in capital letters. This does mean that it is possible, but not 100% guaranteed. If you bought your MacBook pro with a credit card, your warranty may have been extended. Perhaps, it is covered by home insurance...

  Anyway, you have nothing to lose by trying... Have you tried to go to this place "Tech Center" and asking to speak to a Manager or supervisor?

  just a suggestion

  John B

• 2011 Macbook Pro late since the SSD upgrade

  Hello world. Just a heads-up that is my first question. Also, I like to think I'm good with computers but I'm no computer programmer, so I will try to describe my problem the best I can. My friend (who does) has updated my macbook at the beginning of 2011 pro with an SSD (brand is Crucial and 480 GB). As a side note we also tried with a Kingston brand and had the same problem. I'm pretty confident, that it was installed correctly. Since the upgrade, some functions are faster. For example open Google Chrome is faster than before the upgrade. I have problems when I look at the files and the use of the files stored on my hard drive. For example, when I watch a video that is saved on my hard drive on VLC (Quicktime) it will freeze all the minutes for at least thirty seconds. Also scroll through files Finder can lead to this gel. We are not quite sure what the problem is (my friend, so that good with the Mac is more of a PC guy). I saw other people posting here and thought maybe you all could help! I noticed that EtreCheck is very popular, so I made one of these reports for more details. I appreciate any feedback you can offer

  EtreCheck version: 2.9.11 (264)

  Report generated 2016-04-28 09:11:20

  Download EtreCheck from https://etrecheck.com

  Time 02:34

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Hardware Information: ⓘ

  MacBook Pro (13 inch, early 2011)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro8, 1

  1 2.3 GHz Intel Core i5 CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1333 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1333 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 632

  Video information: ⓘ

  Intel HD Graphics 3000

  Color LCD 1280 x 800

  Software: ⓘ

  OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

  Disc information: ⓘ

  Crucial_CT480M500SSD1 disk0: (480,1 GB) (Solid State - TRIM: Yes)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 479,24 (Go 333,45 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  MATSHITADVD-R UJ-898)

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Computer, Inc. Apple IR receiver.

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  / etc/hosts - Count: 15

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  /Applications/other/TunnelBlick.app

  [no charge] net.tunnelblick.tap (20141104 (Tunnelblick build 4530) Unsigned - 2016-03-06) [Support]

  [no charge] net.tunnelblick.tun (20141104 (Tunnelblick build 4530) Unsigned - 2016-03-06) [Support]

  / System/Library/Extensions

  com.PCTOOLS.iantivirus.KFS [no charge] (1.0.1 - 2016-04-06) [Support]

  [no charge] com.rim.driver.BlackBerryUSBDriverInt (0.0.97 - 2016-04-06) [Support]

  [no charge] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97 - 2016-04-06) [Support]

  [no charge] com.sony.driver.prs2 (1.0.3d1 - 2016-04-06) [Support]

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 164 tasks Apple

  [operation] 66 tasks Apple

  Launch system demons: ⓘ

  [loaded] 42 tasks Apple

  [loading] 162 tasks Apple

  [operation] 84 tasks Apple

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2012-06-23) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-14) [Support]

  [loading] com.adobe.CS5ServiceManager.plist (2012-06-23) [Support]

  [loading] com.hp.help.tocgenerator.plist (2009-07-28) [Support]

  [loading] com.oracle.java.Java - Updater.plist (02 / 02/2015) [Support]

  [operation] com.rim.BBAlbumArtCacher.plist (2013-06-25) [Support]

  [operation] com.rim.BBLaunchAgent.plist (2013-06-25) [Support]

  com.sony.ReaderDesktop.RunReaderDesktop.plist [no charge] (11 / 11/2013) [Support]

  [failure] com.teamviewer.teamviewer.plist (2016-04-01) [Support]

  [failure] com.teamviewer.teamviewer_desktop.plist (2016-04-01) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2015-10-14) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-14) [Support]

  [loading] com.adobe.SwitchBoard.plist (2012-06-23) [Support]

  [loading] com.adobe.fpsaud.plist (2016-04-16) [Support]

  [operation] com.fitbit.galileod.plist (2013-10-22) [Support]

  [loading] com.macpaw.CleanMyMac2.Agent.plist (2014-12-01) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (02 / 02/2015) [Support]

  [operation] com.rim.BBDaemon.plist (2013-06-25) [Support]

  [loading] com.teamviewer.Helper.plist (2016-02-01) [Support]

  [failure] com.teamviewer.teamviewer_service.plist (2016-04-01) [Support]

  [loading] net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-07-18) [Support]

  User launch officers: ⓘ

  [failure] com.adobe.ARM. [...]. plist (2014-07-30) [Support]

  com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

  [loading] com.bittorrent.uTorrent.plist (2015-07-18) [Support]

  [loading] com.divx.agent.postinstall.plist (2012-06-26) [Support]

  [loading] com.facebook.videochat. [entrenched passage] .plist (2014-08-10) [Support]

  [failure] com.google.GoogleContactSyncAgent.plist (2012-09-30) [Support]

  [loading] com.google.keystone.agent.plist (2016-03-03) [Support]

  [loading] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2014-12-01) [Support]

  [failure] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2014-12-01) [Support]

  [loading] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2014-12-01) [Support]

  [operation] com.spotify.webhelper.plist (2016-04-27) [Support]

  [loading] com.zimbra.desktop.plist (2014-06-15) [Support]

  [failure] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2015-07-10) [Support]

  Items in user login: ⓘ

  Workflow application (/ Applications/Flux.app)

  Dropbox application (/ Applications/Dropbox.app)

  Request for BetterSnapTool (/ Applications/Utilities/BetterSnapTool.app)

  Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.385952

  [ongoing] com.getdropbox.dropbox.141472

  [ongoing] com.Google.Android.mtpagent.70432

  [ongoing] com.hegenberg.BetterSnapTool.50272

  [ongoing] JP.co.Canon.cijscannerregister.73632

  [ongoing] org.herf.Flux.154912

  [loading] 417 tasks Apple

  [operation] 181 tasks Apple

  Plug-ins Internet: ⓘ

  DirectorShockwave: 11.6.3r633 (2011-10-28) [Support]

  Default browser: 601 - SDK 10.11 (2016-04-04)

  Flip4Mac WMV Plugin: 2.4.0.11 (2011-11-18) [Support]

  AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-14) [Support]

  FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-28) [Support]

  Silverlight: 4.0.60531.0 (2011-11-18) [Support]

  QuickTime Plugin: 7.7.3 (2016-04-04)

  Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-28) [Support]

  iPhotoPhotocast: 7.0 - 10.8 SDK (2014-10-16)

  SharePointBrowserPlugin: 14.5.3 - SDK 10.6 (2015-07-31) [Support]

  AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-14) [Support]

  JavaAppletPlugin: Java 8 updated 73 02 (2016-03-20) check the version of build

  User Plug-ins internet: ⓘ

  Picasa: 1.0 (2011-03-28) [Support]

  Safari extensions: ⓘ

  Codec-M - Comtribute - http://allpremiumsoft.com/index8.php (2012-03-27)

  3rd party preference panes: ⓘ

  AppTrap (2011-05-22) [Support]

  Flash Player (2016-04-16) [Support]

  Flip4Mac WMV (2011-06-30) [Support]

  Growl (2012-06-23) [Support]

  Java (2016-03-20) [Support]

  Paragon NTFS for Mac® OS X (2016-02-15) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Automatic backup: YES

  Volumes to back up:

  Destinations:

  JuliaBS [Local]

  Total size: 999,86 GB

  Total number of backups: 19

  An older backup: 2016-02-19, 20:30

  Last backup: 2016-04-22, 07:38

  Size of backup drive: Excellent

  Backup size 999,86 GB > (disk size 0 B X 3)

  Top of page process CPU: ⓘ

  5% WindowServer

  4% kernel_task

  4% mds_stores

  1% fontd

  0% BBLaunchAgent

  Top of page process of memory: ⓘ

  479 MB mdworker (17)

  Kernel_task 466 MB

  152 MB Dropbox

  Mds_stores 74 MB

  Com.apple.PhotoIngestService (2) 66 MB

  Virtual memory information: ⓘ

  148 MB free RAM

  3.85 GB of used RAM (611 MB Cache)

  Used Swap 0 B

  Diagnostic information: ⓘ

  28 April 2016, 09:06:25 self test - passed

  April 27, 2016, 17:34:49 /Library/Logs/DiagnosticReports/softwareupdated_2016-04-27-173449_[redacted].cp u_resource.diag [details]

  / System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated

  April 27, 2016, 17:30:02 ~/Library/Logs/DiagnosticReports/Spotify Helper_2016-04-27-173002_ [redacted] .crash

  /Applications/Spotify.app/Contents/frameworks/Spotify Helper.app/Contents/MacOS/Spotify Helper

  I had a similar experience (occasional random delay of tens of seconds) upgrade my 13 "2011 MBP ("8.1"model), but my SSD was MacSales (Other World Computing). Their customer support has been excellent. They had me download and run a program of comparative analysis (Quickbench; it was free for me but apparently now costs $15) who served the SSD and allowed them to diagnose the problem as a bad 'HDD cable. I was dubious, but I went to an Apple store nearby, and after a lot of hassle, pushed them to replace the cable and that fixes the problem.

  Of course, you might have a different problem but the defective hard drive cable is apparently quite common and appears only when you use SSDS (because of the faster transfer speeds, I guess).

  As I recall (it was several years ago), the first Apple tried to make me pay $60 for the cable, more work, before they admitted he was covered under AppleCare. It is easy to replace. iFixit carry the cable and has great instructions to replace, but they seem to be out of stock at the moment (they have a button "Notify Me" for when it becomes available again). Try a local supplier of Apple authorized (use the Locator).

  When you get your SSD is working properly, I hope that you will be very happy with it. It makes a huge difference for me.

• MacBook Pro 2015 system crash

  Hello

  my Macbook Pro 13 2015 "with screen Retina, that had been built less than a year ago keeps freezing completely. All this so far and I have reinstalled El Capitan for a second time but that has not worked. The trackpad works as well and there is nothing to do except to force farm by pressing the button for a few seconds. I know it's very risky and I really want to stop. The problem is that even if my AppleCare is not expired, I don't live where AppleStores are available.

  Help, please.

  Thank you

  These must be run as administrator. If you have only one user account, you are the administrator.

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Step 1

  For this step, the title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  In the upper right corner of the Console window, there is a search box to filter. Enter "BOOT_TIME" (without the quotes).

  Each message in the journal begins with the date and time when it was entered. Select the BOOT_TIME message that corresponds to the last boot time when you had the problem. Now, clear the search box to display all messages. Select those recorded before starting, during the time that something unusual was happening. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  For example, if the system is unresponsive or unable to stop for three minutes before you forced a reboot, post the timestamped messages within three minutes before the start time, not after. Please include the message BOOT_TIME at the end of the extract from newspaper - not at the beginning.

  If there is a long series of messages, please post only one example of each. Do not post of many repetitions of the same message.

  When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Step 2

  In the Console window, select

  DIAGNOSIS AND diagnostic USE information reports ▹ System

  (not diagnose them and use Messages) in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu bar.

  There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports. A crash report has a name that begins with the name of the process crashed and ends with ".crash". A report of panic has a name that begins with "Kernel" and ends with ".panic." A report of stall stop has a name ending with ".shutdownstall". Select the most recent of each, if any. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot. It is possible that none of these reports exist.

  I know that the report is long, perhaps several hundred lines. Please report all this anyway.

  If you don't see any report, but you know, there was a crash or panic, you can have selected diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

  In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

  Please do not post other types of diagnostic report - they are very long and rarely useful.

  When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• retina failure SSD MacBook Pro early 2013

  Since a few weeks, my MacBook Pro 10.1 (beginning 2013) retina a 512 GB SSD running the Mavericks has been sporadically crashing.  The disk has been partitioned, with a Mac OS X partition and a BootCamp partition.  An accident resulted in my default Mac partition.  DiskUtility told me that the volume cannot be repaired and back up my data as soon as POSSIBLE.  I managed to get everything on the Mac OS X partition.  The BootCamp partition seemed ok.  I checked the data verified S.M.A.R.T. ok.  I reformatted the Mac OS X partition.  Everything worked well for a few weeks, and then the accident began.  I took this as a problem of BONE rather than a hardware problem.  Today, the Mac crashed again and I forced a restart.  In other words, I tried to force a restart, but the drive didn't completely this time.

  The time has come when you'll thank who bought AppleCare...

• 2 MagSafe charger or Macbook Pro problem

  Hello! I recently bought a Macbook Pro of the retina (at the beginning of 2015) here in Singapore, with the prepackaged MagSafe 2 charger with it. I always charge my computer while using it, and usually, my uses are extremely lightweight.

  Well, here's the problem... Yesterday, when I was about to plug my charger to my Macbook, I realized that there are very obvious stains in the Macbook port itself. Look at the head of the charger, it is not even and seems to have slightly burnt and melted.

  I am still able to load and use my computer very well, but I fear that if this continues, this degrades quickly in the fire. My sister advised me to swap the Macbook Pro itself for a new one, which I suppose is possible through discoloration, but despite everything, is the Macbook Pro the problem? Reading the various forums online suggests that this is the problem with the MagSafe 2 magazine.

  Please share some thoughts, thank you!

  "Recently" may be in a period of Exchange or not.  Whatever it is, you have at least a 1 year warranty (AppleCare that extends to 3) and you must use to find the answer before it becomes more than a gene and damage the MBP.

• MacBook Pro Hardware error 9/4mem/40000000: 0 x 79412390

  Hello world

  I recently sent my macbook pro to be repaired (Apple Care), because the left speaker was defective and the laptop froze from time to time, now it freezes still more often and applications most stops on its own. I did the test hardware and it came (9/4MEM/40000000 error: 0 x 79412390) I am clueless and good now I'm not in the United Kingdom for apple care are not an option for now.

  Please any help would be really appreciated.

  Thank you.

  Why AppleCare is not an option,