Application block printing on Laserjet M602

Just install 2 new printers Laserjet M602 on our network.  We can print once or twice to the printer and the application tries to print (WORD and others) crashes.  The printer makes a noise like it was going to start printing, but does not work.  Recovery is to restart the computer.  Then you can print again for a few jobs.  This levonorgestrol on different PC printers.  Tried the drivers that are provided with the printer and drivers HP Universal, same problem with either.  PC 32-bit W7.  Firmware seems to be current.  Any help would be appreciated.

It turns out that Office2013 was the application having problems printing.  The following link describes the problem and the resolution of disabling the print feature in the HP driver.

http://social.technet.Microsoft.com/forums/Office/en-us/6fad3461-49cb-4f53-913b-7b8dbfaa8c75/Office-2013-crashing-after-printing-to-HP-laser-printers

Thanks for all the answers.  Detective Conan

Tags: HP Printers

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