Applications Windows 8 not opening not and windows store hangs on the splash screen

Basically, none of the applications opens and when I click on the store it will open the screen green spash and then crash.

I used the troubleshooter of app windows 8, which he says he has solved the problem and asks me to restart, which I do and the apps don't always work.
I deleted all my recent programs, but this has not fixed it.
I have now uninstalled my antivirus and firewall, but they still do not work
Could someone help me solve this problem?
Thank you

Hi Tom,

Thanks for posting your question on the Forums of community of Microsoft.

I understand from the description of the issue, that the store Windows and applications do not work on your computer Windows 8.

1. do you receive an error message when you try to launch applications?
2. is it works much earlier?
3. using a proxy connection?

Here are a few methods, we can try that these measures could help set the question of the application.

Method 1: Please change the resolution and check if that helps.

a. press Windows + x, click or tap command prompt (Administrator).
b. navigate to the command prompt, type desk.cpl.
c. Please change the resolution of the screen 1366 * 768.

Method 2:


Since you aren't able to access the Windows store I suggest you turn off the proxy connection, and check again.

a. click the gear box in the upper right corner in internet explore.
b. click on tools and then click Internet Options.
c. click on the Connections tab, then click LAN settings.
d. Select the use a proxy server for your LAN check box.
e. in the address box, type the address of the proxy server.
f. in the Port box, type the port number.

Method 3:

I suggest you to reset the cache to store and check if you are able to open the store.

To do:
a. press the Windows key + R
b. Type wsreset.exe and press to enter.

It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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