AppName: msn.exe AppVer: 10.0.79.2600 ModName: txsrvc.dll ModVer: 10.0.79.2600 Offset: 00010f93 I can not open my MSN Premium E-mail account. It's the technical error that I get every time.
I spoke with MSN, we uninstalled and reinstalled the software, all updates of drivers and software are up-to-date, they said it was a problem of operating system.
Hi guzzy89,
Method 1
It is possible that some third-party programs installed on the computer is causing the problem.
I suggest that you put the computer in a clean boot state, and you try to install the MSN software.
To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See the link below to learn more about how to clean boot.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Method 2
If the previous step fails then I suggest that scan you SFC on the computer that would be a system file corrupt on the computer search and replace.
(a) click Start, click run, type cmd in the Open box, and then click OK.
(b) at the command prompt, type sfc/scannow, and then press ENTER.
Note: You can be fast to insert the Windows XP CD.
For more information send your request in MSN discussion.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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