Apps do not recognize the printer

OfficeJet 6000 wireless (out of warranty). Have reinstalled several times using the utility, the removal tool, etc. Installs as a composite USB device, with no printer icon. Can print test page, or a web page, but the apps (Word 13, PDF files, etc.) do not recognize the printer. This is a printer only, do not scan or fax. Set up to print directly from mobile, the wireless turned off and don't function not used. Any advice for the printing of the word? Thank you!

Hi PM14.

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

Sorry to hear that you are having problems with get the printer installed properly.  I see that you have tried to uninstall and reinstall several times without success.  Please respond with an operating system that you are running:
Operating system Windows am I running?
Mac OS X: how to find which Mac OS X Version is on my computer?

Once I got the information I asked for, I can then research the issue in more detail.

Thank you for your time and I look forward to hearing back on your part.

Tags: HP Printers

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