Apps will not all download

I just bought an Apple TV. I am trying to download applications, and no download. I am connected to the internet, and everything is good. I click on install and it runs for awhile and then the button install comes back and it is not downloaded. I try to restore previous purchases and I get the same thing, press install, turns a little, then the button install returns. Same thing with new apps, I press get, he turns and then returns the button get. Nothing is downloading. How should I do?

Hi clgmac77,

Thank you for using communities Support from Apple!

I understand that you are unable to download anything from the App Store on your Apple TV (4th generation), even if your Wi - Fi connection seems to work as expected. To resolve this situation, there are a couple of steps, I would say.

First of all, try to restart your Apple TV and then retest the App Store. Information on how to restart the Apple TV is in the following article.

How to restart your Apple TV - Apple Support

If the problem persists after you restart your Apple TV, my next suggestion would be to restore your Apple TV and set up fee.

Restore your Apple TV to factory settings - Apple Support

Please let us know if the problem persists after the restore of your Apple TV.

Best!

Tags: Apple TV

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