AppStore does not download some apps
I have a problem when trying to install some, not all applications on the Mac all the store. Specifically Todoist and Fullcontact
Both were previously downloaded and installed via the Mac app store then deleted, the question of trying to reinstall door the same day and time. When I try to down load and reinstall from purchases (both are free) page of the app store download process starts very well but just before finishing I get this error message. "Todoist: to do list | "List of tasks could not download - use purchases page to try again" if I try again I just going round in circles. then error message in red against the app 'an error occurred' after the flags of app store if it linked to just the one app, I think that it is a problem with the developer, but it's not. Subsequently, I deleted some apps and reistalled them very well from the app store.
Before that everyone is a little enough to answer Ive tried this after a search on the internet on the problem. Delete all preferences and cache in connection to the app store all old preference for the im apps try to reinstall. Signed in and out of the appstore. interestingling both missed apps remain listed with their error message after I registered. Reset warnings etc in Itunes. The key here is that the incident relates to a specific time when I was using my macbook so I'm looking for the "nuke appsore" button if someone is willing to tell me where he is.
Thanks for any help
Stephen
Hello Stephen,
Thank you for using communities of Apple Support.
From your post, I see that you are unable to update two specific applications from the Mac App Store. Given the previous troubleshooting you have already completed, the next step, I would like to is to delete cookies from the Mac App Store itself. To do this, you need to enable the debug menu by entering a Terminal command:
- Click on the Finder on your Dock icon
- Click OK > utilities > Terminal in the menu bar
- Copy the line below, paste into Terminal, and then press ENTER:
defaults write com.apple.appstore ShowDebugMenu -bool true
If the Mac App Store is open, close it and then the stimulus
You'll see the Debug menu next to help in the menu bar
In the Debug menu, select 'Delete the Cookies' and then close and restart the Mac App Store. If the issue is resolved, then you will follow the previous steps for terminal, except for changing the Terminal command to:defaults write com.apple.appstore ShowDebugMenu -bool false
Take care.
Tags: Mac App Store
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I would like to know some information about the problem so that we can help you better.
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I would suggest trying the following methods and check if it helps.
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