AppStore Mac does not load
I just updated one of our Xserve 10.6.8 to 10.11.4. Everything seems to work except for the app store. When I click on the icon of the Apple, next to the app store it lists I have 9 available updates. When I open the app store, the app opens, but just, he sits there and turns with the grey wheel. I left there for hours without change. I restarted. I tried to delete/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068 files and restart, but there is no change. I can connect to internet and I made sure, there are no proxies listed in the preferences system, network, servers proxy tab. What else can I try to fix this? I deleted the system logs and pasted below which shows the console application:
13/04/16 9:13:05.683 AM symptomsd : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:07.709 AM ARDAgent : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:07.748 AM App Store : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:07.749 AM networks : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:07.750 AM App Store : unknown class FRToolbar in the path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib Interface Builder file.
13/04/16 9:13:07.771 AM App Store : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:07.789 AM App Store : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:07.790 AM networks : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:08.037 AM com.apple.WebKit.WebContent : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:08.038 AM networks : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:08.483 AM ARDAgent : nw_network_agent_copy_struct SIOCGIFAGENTDATA failed:  no such file or directory
13/04/16 9:13:08.566 AM sandboxd : () App Store (727) deny com.apple.storeaccountd.daemon mach-search
13/04/16 9:13:08.657 AM sandboxd : () App Store (727) deny com.apple.storeassetd.daemon mach-search
13/04/16 9:13:08.792 AM sandboxd : () App Store (727) deny com.apple.storeaccountd.daemon mach-search
13/04/16 9:13:08.807 AM sandboxd : () App Store (727) deny com.apple.storeaccountd.daemon mach-search
13/04/16 9:13:08.841 AM sandboxd : () App Store (727) deny com.apple.storeassetd.daemon mach-search
13/04/16 9:13:09.078 AM sandboxd : () App Store (727) deny com.apple.storeaccountd.daemon mach-search
13/04/16 9:13:10.064 AM AppleFileServer : disconnected 0x7fdc51829800
Any suggestions are welcome.
Tags: Mac OS & System Software
MMacBook does not load
Looks like you have is connected wrong charger (you have an older Mac in the House?) or the charger has been damaged. Perhaps the magnetic head is damaged.
You have another mac or a friend with a mac that has the same charger if you can try that?
You can certainly buy replacement chargers, but I recommend that ensure you it is the charger that is the first problem to avoid spending money. If this is a problem with the port on the Mac, then a replacement charger will not help.
If you don't have a 2nd charger to test, you can take your Mac at the Apple Store or your local electronics store that sells Macs and ask to try the plug one of their display models.
I have updated for Mac OS X El Capitan 10.11.1 a while a go and the application of Office CC began to turn does not. Now I am unable to sync my photos from Lightroom on Mac and iPad, I could not sign in my account in Lightroom CC.
Looks like the icon in the menu bar (medium grey I'm not connected):
And when I clicked it, the window looks like this:
I guess that means it loads, but this process should normally take only a few seconds, but it takes hours and days on my Mac. I have been using Google DNS (18.104.22.168) on my network because my position is subject to pollution of DNS. I tried to go back to my default DNS, but it has not changed the answer. Ideas and instructions would be helpful, thanks!
Please check the help below document:
You can also view the nets below where this issue has been addressed:
I started having this problem around mid-2016. In short, if I use Safari to surf the internet, after about 5-10 minutes, Safari would not completely load the page not load completely. If I turn off my wifi then return (on the macbook), the page will load temporarily. On the other hand, Firefox does not have this problem and loads web pages normally. Possible reasons or solutions?
I do not think that the problem comes from my internet connection or your router because my iPhone Safari normally connects under the same network.
I use a Macbook Air, OSX V. 10.11.3 (El Capitan)
Go step by step by step and test.
1. turn off the power to the router. Unplug it from the wall. Wait a while.
Plug it in, back to the wall. Turn on the router. Wait for all lights are light up properly. It will take a while.
Restart the computer.
Boot mode safe.
2 remove Caches.db
Close all windows and close all applications.
Hold down the 'option' key, then click on the "Go" menu in the Finder menu bar.
Select 'Library' in the menu dropdown.
Library > Caches > com.apple.Safari > Caches.db
Right-click on the Caches.db file and select "move to trash".
Close the windows.
Restart and restart Safari.
3 empty Caches
Safari > Preferences > advanced
Tick the box "Show develop menu in menu bar."
Develop menu will appear in the Safari menu bar.
Click on develop and select 'Empty cache' in the menu dropdown.
4. remove the Cookies
Safari > Preferences > privacy > Cookies and other data from the website:
Click on the button "Details".
Delete all cookies except those from Apple, your internet service provider and the banks.
5 Disable Extensions and test them.
Safari > Preferences > Extensions
Uncheck 'Enable the Extension' and test.
Enable the Extensions one by one and test.
To uninstall any extension, select it and click the "Uninstall" button
If this does not help, run EtreCheck and post the report here.
Download, open the download folder, click on it to open it and select "Open" in the dialog box to execute.
Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste it when replying.
AppStore Mac does not load. Just a circle rotation. Any suggestions please?
I see that your Mac has problems with the connection to the Mac App Store. For assistance with this issue, I would like you to please follow the steps in troubleshooting provided in the link below.
If you cannot connect to the iTunes Store on your computer, a software conflict or Internet services (ISP) provider may block your access. The following steps can help you solve the problem.
- Make sure you have the latest versions of iTunes and Safari.
- If you have a firewall, your settings could prevent you to connect to the iTunes Store. Learn how to set up your firewall.
- Connection problems are sometimes caused by keychain issues. S.o.s. Keychain allows you to reset your keychain.
- If you see a specific error message, get more help with the question of fixing.
If there is still a problem after trying the above steps, contact your Internet service provider and confirm these ports and servers are enabled for your network.
After upgrading to Mac OS on my Mac Mini (end of 2011), everything seems to work properly. I rebooted the Mini just to be on the safe side. Everything went well. It was Tuesday night.
Thursday morning, the first opportunity, I get to mess with it, I opened Safari, try to connect to my router Asus RT-N66U (with the latest firmware), but somehow Safari doesn't seem to like https, nor does it like .asp pages. Here is a screenshot of what's on my Mac Mini Safari:
I then decided to download Google Chrome. I installed (never had on this Mac Mini), but the page works perfectly and quickly.
I have reset everything I could on Safari, including clear them cache, clear history, tried the developer mode (no matter WHICH mode in there still gives the same results)... on the cable connections and wireless. Chrome works without a hitch, as Safari before Tuesday. Now, nothing...
... However some pages such as Google.com or Apple.com loading properly. I haven't checked if there are applets missing in the back or a dark rendering problem.
Any ideas how to solve this problem? (I'll use Chrome until it is.)
Install the updates for installation of Creative Cloud Packager, Mac education. Package of CCP update returns an error. CCP does not load. Where can I download the latest CCP?
Created and deployed a CC 2014 package to our iMac Apple OS 10.9.5
The package is now obsolete and workstations cannot install updates.
I tried to create a package update with Adobe Creative packer of cloud, but the update package is not installed.
I try to create a new package of Creative Cloud 2014 with all updates but does not load CCP.
CCP returns the error "Oops, something has gone wrong, please try again."
CCP downloaded from my LWS gives me the same error.
Where can I download the latest version of the CCP?
I have install Adobe Creative Cloud 2014 via the package can configure us the desktop computer to update from the internet?
If so, how?
It is likely that the ports are closed that the CCP needs to talk to our servers.
Please refer to this page8s). You will find information about the deployment and packaging of CC:
I tried to start my Adobe Captivate this morning and received a message that he had to update the Java application. I agreed and once the download is complete, I tried to launch Captivate and the program does not load the message below:
Has this happened to anyone of you? What is the solution? My Mac OS is 10.9.1
Please install the patch to Captivate for the Mavericks. More info here:
Why Safary does not load the content of pages? I mean, when I hover over the places where should be the content, he is always showing the "redirect to: [email protected]/" lower left. My Safari is 9.5 and worked fine until Safe Fimder Virus get inside my computer. Mozilla Firefox is a bit slower. If someone could give me an idea on how to deal with it, I would be happy.
Sorry if my English is not good, I am a Brazilian who is still learning English
Your English is very good!
Redirects are usually due to adware or malware.
Download the run MalwareBytes.
It of free and takes only a minute or two. Which should remove all adware and malicious software on your Mac.
A recent update to google earth means now that it does not load on my Apple Mac (OS El Capitan version 10.11.6). Ideas for something simple as this seems to be a big problem to read the support section.
I tried to go back to older versions of the Earth, which worked well, but cannot get them to load up to now either.
Think its something to do with the option to connect to the Earth, but it crashes before I even get to do and creates a massive error report.
Thank you very much
Not sure what you mean by 'recent '. Just looked at today and it is the same version from 20/05/2015. Works for me on OSX 10.11.6.
A particular website does not load, and I was previously able to view this site about 2 weeks ago. It's a free WordPress site/blog.
I keep getting the error message "The connection to the server was reset while the page was loading." I've tried deleting all cookies and emptying the cache with no success. I also tried a "DNS Flusher" with the same result.
I followed all the recommendations on the link using Firefox and checked the FAQ and community sections with no luck.
I can view the page in Safari. The owner of the website can view this website using a configuration similar to mine (Mac OS 10.5, Firefox 12.0).
Nothing I know have changed since I was able to view this site 2 weeks ago for example, I'm not going through a proxy server, nor do I have any secondary security or anti-virus running.
Any help would be appreciated.
This Web site does not work with a Firefox 12 user agent.
13 Firefox works, so it would be best to install Firefox 16 because it is the last version that works on your operating system.
9.1.1 Safari on OS 10.11.5 - Safari does not load some plugins at least 2 Web sites. a site wordpress - home-slideshow page does not - rapidweaver site - plug-ins glitch - works perfectly on Chrome
Mac Pro mid 2012 - 3.33 Ghz 6 - core Intel Xeon processor - memory 20 Gb 1333 MHz DDR3 ECC - graph ARI Radeon HD 5870 1024 MB - just upgraded to El Capitan 1 day ago - glitch - had a little Mail quits unexpectedly about 4 times - Finder also has quit unexpectedly.
Have no problems with Safari 9.1.1 until yesterday. Checked on 3 computers-, each site has had the same result.
The two sites are mine.
Sellsedona.com - wordpress site does not load the home page slideshow. and the positions of the dashboard section does not load correctly. spinning wheel of death on some of the plugins.
Sperryr.com is a stub of rapidweaver 5 - Update - site plug-ins work on it either.
Google Chrome works perfectly, but I am a Safari user. Help, please.
Safe Mode boot removes the system caches that can help after upgrading to a new OS X.
Follow these steps to start in safe mode.
- Start or restart your Mac.
- As soon as you hear the startup tone, hold down the SHIFT key.
- Release the SHIFT key when you see the logo Apple appears on the screen.
After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.
To leave safe mode, restart your computer without pressing any keys during startup.
Then try Safari. I hope that the Finder cannot quit unexpectedly or the other.
MacBook Pro (retina, 15 inches, end of 2013), 2.6 GHz Intel Core i7, 16 GB 1600 MHz DDR3,
iPhone 6 s, iOS 9.0.2
OSX using 10.11.5, running the Image Capture
Connecting iPhone and started the image capture.
Capturing images don't load picture thumbnails.
Left the application here to give time for it to load, but still the same
Exit and restart Capture of Image, some of the miniatures that failed to load previously managed to load, but a lot are all still not loaded.
Exit and relaunch Image Capture, some of vignettes that has not charged the 1st time and instructed the 2nd time, failed to load now. seems to be back to square 1.
Its a hit and Miss sort of thing.
This has been hard for some time already, can't remember how far behind you.
Any advice would be greatly appreciated.
Hey there, at0m87!
Thank you for using communities Support from Apple. I understand from the information you provided, when you connect your iPhone and open picture Capture, there are missing thumbnails. I manage my own photos on my Mac, so I can understand wanting and needing these thumbnails to display correctly. I have a few things you can try to help him.
- Eject your iPhone from the computer and stop Capture of Image. Press in and hold the SHIFT key on your keyboard while reopening of Capture of Image again. Connect your iPhone and the test of the miniatures.
- Restart your Mac. Stop the Image Capture, eject your iPhone from the computer, and then click the menu Apple in the upper left corner of your screen. In the menu, choose "restart". When you start the computer, open picture Capture and connect your iPhone. Test the thumbnails.
- Look for updates on Mac and your iPhone.
The following article will help to check and install updates for your Mac.
The following article will help you to check and install updates for your iPhone.
Check Image Capture thumbnails in safe mode. Eject your iPhone from the computer, and then follow the steps outlined in the article below the link to start in safe mode
Even if the title of the article is not specific to your question, safe mode is always a good step to take. It performs several checks of your system during the boot process, and disables some software that could cause a conflict.
Try the Image Capture in a new user account. The article in the link below will give you instructions on the implementation of a new account, as well as some information as to why this may be useful.
Have a great day!
I'm on a Mac. I deleted my cache and Firefox stopped working immediately. I deleted Firefox in my Applications folder, downloaded from the Internet and re-installed. Still, he does not start upward. When I click on the icon in my Dock, it said "Application is not responding. I have re-installed 3 times without success.
I read that I could try to change my profile somewhere within Firefox, but if the application does not load, I can't access to this!
Your problem is solved on?
Creation of a profile resolved your problem?
If yes then please mark this thread as resolved, else feel free to ask questions.
26 of Firefox does not load the home page. Instead, it load the previous session, regardless of what has been entered in 'Options '. The browser runs in Win 7.0 64 bit; Norton Internet Suite 21 provides security features. There are some solutions 'cloud', also running as Google Drive, box, Skydrive and Cubby. The browser behaves in the same way in all my machines (installation and the OS is similar to that described above) and no amount of reset 'Options' seems to affect it. Nor is it affected by the way that Firefox is closed. This is obviously a bug that should be fixed.
You can check if you have a user.js file in the Firefox profile folder that affects the pref browser.sessionstore.resume_session_once true value.
You can use this button to go to the Firefox profile folder:
- Help > troubleshooting information > profile directory: see file (Linux: open the directory;) Mac: View in the Finder)
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