are phone call from "JARF" asking to say, they windows support - legitimate?
says that they are windows support and tell us that we have a virus
the guys call me Ralph
phone to call back 12013386180
says that they are windows support and tell us that we have a virus
the guys call me Ralph
phone to call back 12013386180
SCAM!
Microsoft NEVER call anyone on the virus in computers. We are never big enough.
In fact, Microsoft could not care less. For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
Tags: Windows
Similar Questions
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I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.
No, it's a scam, ignore the call.
Just hang up, they are trying to steal your information or to install a virus on your PC.
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receive phone calls from a guy who says he works for windows, please help.
Hi all, I got a phone call from a guy yesterday saying my computer downloaded currupt and Marie-Claire files and had asked, on behalf of microsoft, to contact me this was a business partner?, it was the Indian accent but did not speak good enough English if you listened well, at this point, he had my full attention that my computer was slow in the months , I explained that I had someone find and remove programs for me to speed it up, but it was persistent in getting me in front of the computer. He said he could help me and show me the problems? I asked name hes, he gave and he even new my name and what platform I was using. I don't remember the name of the company, that he said, that he was but the phone number was 0206 something something? After reading this other storys hoax here had me calm worried, he explained that the problem needs to be fixed and I must say after testing to see if he was legitimate, he even said that he would put the supervisor on... He explained to me the same thing and although I challenged somemore on what it could be anyone he said sure, but were not trying to make that you are something weird to us, cannot remember everything exactly, but I said ill insatall a virus program myself, who while he became upset, saying big companys will charge you loads just go on your computer so that I can that I you Guide in that says im? Ultimately, and after reading the other storys peoples about these scams and calls after that I hung up on him which im happy I did it, he then phones me back saying today the problem has not been corrected, in an application for Mr. family name once again on your computer. I got protection as IE firewall and software spies but I havnt got the malware protection, anyone got any idears what I can do? or how these people got my number, p.s do you recommend pc spy software new help for example?
SCAM.
When he calls again, tell him that you save the phone message. Tell him to hear again, or you must notify the police for internet fraud. Then hang up.
For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
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I get calls from a company that says they are MS, is - a scam?
I get calls from a company that says they are Ms. (last 4 times) they said that my computer reports that I get errors, and they want to use the observer for the team to go into my computer and help me. Is it a scam?
Hello Margaux.730,
Yes, it's a scam. Do not give them access to your PC, they will try to steal personal data such as bank details etc. When they call again just tell them you don't have a PC or simply hung up. Never provide personal details or credit card number because they are also after the money too.
Unless you have a prepaid contract or have opened a support ticket no Microsoft will call you about your PC problems.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I just got a phone call from a company who said they demanded on behalf of Windows
Original title: "I JUST HAD a CALL BY a GENTLEMAN WHO LOOKED THE ACCOUNT THEN TYPE ' EVENT .
I just got a phone call from a company stating that they were working on behalf of Windows he asked me to turn on then press control and 'R' together - when the dialog box open to type in "EVENTS", I put the phone down - I don't want to be rude, but is this real society - I was unable to call the John company
Hello John
Without that society is not authentic. It's all part of a scam to gain access to your pc and steal your personal data.
Unless you have a pre-paid with Microsoft, support contract they (Microsoft) will never contact you for problems on your PC.
You did the right thing by hanging up on them. If that happens again, just ignore them.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I get phone calls from people saying they have reports that far, something is wrong with my computer and asks me to do the thing on my computer in order to allow them to show me wat is wrong? Would Microsoft or Windows contact me by phone with succh a request?
Tuesday, September 25, 2012 11:44:28 + 0000, Bob PaynePayne says:
I get phone calls from people saying they have reports that far, something is wrong with my computer and asks me to do the thing on my computer in order to allow them to show me wat is wrong? Would Microsoft or Windows contact me by phone with succh a request?
No! Microsoft never this. It's a scam and with various
the names and phone numbers, those who become very common these days.In addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites.
Ken Blake, Microsoft MVP -
Calls from 661-748-0240 saying they are Microsoft?
On 29 October 2013 approximately 11:00, I got a call from this number: 661-748-0240.
The person at the other end are identified as a Microsoft employee, they also gave me his name (which I don't remember).
They said that Microsoft has gotten more than 500 messages from my computer in the last 5 days saying there was an error on my computer if it has not been corrected within 15 days, they would have to force a restart / reinstall on my PC remotely to get rid of the errors / hack / virus. They said that they would not have to do this because I would lose all data on my PC if it happened. He reminded me that they did this about 18 months ago.
I told them I had partitions and had that concern, he insisted that I would lose all data? He said it would have cost me about $2000.00 for data recovery, and that is why they would not have to force a reinstall on my PC remotely. He said something to be official Microsoft employees again and how he knows it if it wasn't.
Despite the indicators are going in my head I always I was tied it and went to this page to download an e-mail program:
https://secure.logmeinrescue.com/customer/code.aspx
He had me to enter the security code: 485801 (this code no longer works).
They used this messenger programme connect and access my PC remotely:
Support - LogMeInRescue.exe (blue circle with a white cross in the middle of an icon)
With the e-mail program a John M? resumed and they asked for Remoting and I gave it to him by ignorance. He sought my logs of errors and could not have access. The error logs were not on.
I fell that there is 18 months (as mentioned above) and paid the money on my credit card, I don't know how. They used an aggressive remote registry tool that destroyed my PC and I've sat and watched as they did. I had to do a total reinstall (I didn't lose access to my other partitions with total reinstallation, I also two other OS on my PC for all these questions).
This time they were saying the same thing and access remotely. I almost fell for it again. I give them access remote questioning why they needed to do. But once they asked for money again, I thought that it is a scam.
They gave me two options one a time event for $99.00 or a term of two years for $199.00.
I told them that I don't have any money right now, what is true, and I would call them back. They stopped the remote access and gave me this number to remember: 1-855-306-9026 this number is a "United Tech Support', supposed to be used by many institutions, including Microsoft to manage the various issues.
http://unitedtechsupports.com
A search on this number gives sites where people mention that there are a lot of people different scams have received this number and it is used by cyber criminals.
I want Microsoft to comment on calls from this number, they had to take care of this issue before.
Please let us know if it is a scam (which I can hardly imagine what isn't) or not. And what I should have let them through ignorance have remote access to my PC.
Deeply concerned about questions like that.
John
Its a scam - http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
If you receive a call as let them NEVER can visit his profile and NEVER give them any information or money.
Just to be safe, at least, if they have access to your computer, it should update your anti-virus package and running a scan completes, then download, install, update and run a scan complete with free Malwarebytes. Change the passwords you use esp and e-mail online banking accounts, etc.
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I was contacted by phone by a person who identified themselves as being a Microsoft technician this afternoon. After asking how much of my family's computers, they told me that our system had been compromised and that they would help us fix. After walking me through obtaining of Event Viewer, they transferred me to another person who was the senior technician (or so they said). I asked where they were from my number identified the call came from a number of British Colombia (where I live) and the installation was based in New Jersey. Unfortunately, the infection from the system has been resolved, as the higher tech hung up before that.
FYI, there are two main offices in our House, one running XP and the other Vista. We have also 4 laptops, XP, (1) Vista (1) and Windows 7 (2).
Sorry for the length of both the threshold question and paragraphs here, but this is my first question. Thank you for your help in advance.Hello
They give you direct access to your computer or install
any software of them? If yes remove internet access to the machine
NOW. Take the steps below and you may have to contact Bank
credit cards, credit, companies offices, suppliers, and e-mail contacts
and others where sensitive information could be compromised. You
will need to carefully check for malware, so that you do not transfer
with backups, and then save the data in a redundant way and format and
Reinstall Windows. Check with the system manufacturer and other professionals
of course you have everything you need to complete this procedure.------------------------------------------------------------------------------------------------
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support===========================================================
===========================================================Follow these steps carefully:
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER THAT you are sure that the machine is clean of any malware.
How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlHope this helps
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Phone call from Windows Support is authentic?
I just got a phone call from a man named Philippe de Windows Support. He said that he was receiving reports of errors in my windows and asked me to check Computer Management Applications to find errors. He asked me to remove these errors. I could not remove so he said: if I went to a Web site that he could delete them for me. I refused to let him to the computer via the code and said that I would like to remind him. His number was 02032865123, he said, that it has been supported Windows. He had an Indian accent. It is a call?
It's my son e-mail account, but it will transmit to me.This is HOAX and FAKE for sure. Microsoft will never contact you unless call you them first and ask for help. Microsoft will never know which PC encourage error.
I suggest you take a look at:
http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/
You may report it to your local Department of fight against fraud.
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I received a phone call from a fellow of the center of Windows Service in Ontario
original title: Windows repair center
I received a phone call from a classmate of the Service Windows in Ontario reports saying they received a lot of error in my computer and he was going in wrong places. I had no idea. His name was Nelson Jones, and he was actually control my computer. That interested me. Also, he wanted me to register with Windows Server so that they could help solve my computer issues, at a cost, of course, I expect if it is not a scam. Is there a way that can be verified. I would really appreciate it. Thank you.
It is a phishing attempt! Do not give any information.
Reported people on these calls for a person who represents Windows (note: not Microsoft).
It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.
Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.
Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!
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Phone call from a company claiming my computer has a virus.
I received a phone call from a company claiming to be windows saying a virus had hit my computer and I had to follow its procedures to address them. I refused and said I would call them back, he said to call 2896451510 and that he was in the New Hampshire USA and his name was Ron. This guy knew my home and then asked me how many girls or boys lived here... that's when I hung up.
It's a scam.
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
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Phone call from a person who claims to work for Windows.
Occasionally my old computer crashes when I read a Blog, and I have to close it manually. When I start backup it asks if I want to send an error message. If I do not send the message, in a few days I get a phone call from someone claiming to work for Windows and they want access to my computer. Is it a coincedence? It happened three times in the past months, and I know that Microsoft does not call customers. So is there someone who works at Microsoft who does something they shouldn't? The people who have always had Indian accents or Chinese who are difficult to understand.
Hello
If you need help with a Windows problem, post a message in the answers - Forums of Windows XP.
Answers - Windows XP Forums
http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp===================
Coindence and a SCAM!
USA., you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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I received a phone call from someone who claims to do with Microsoft.
Original title: scam?
I received a phone call from someone who claimed to be 'windows', and he said that they had received a message from my computer that he downloaded a virus. When I asked to get her phone number to call to check, that we have been disconnected. What is the scam here? I traced the call to 253-802-0309, which is International Telecom.
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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I get phone calls from a person claiming to be windows saying that my computer might display errors and I have serious problems. He has a strongly accented voice and wants to connect to my computer so he can fix. Is - is this legitimate?
No, it is NOT legitimate. It's a scam. Don't need to. Microsoft does NOT call people like that.
Good luck.
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Received phone call from a man named Thomson. He said he was with Windows in the United States and Florida. Was given the phone number of 315-506-4544. Asking for help with problems with my computer detected by Windows. He said that I was risking my computer and overwriting of files. Very difficult to understand. He asked I right click on my computer and highlight all the files with any questions. I didn't trust this person so I hung up the phone. I continued to return calls 4 - 5 times. This doesn't seem to be a legitimate caller. My security proovider is AVG and they say my computers are recording to date. Was it a bogus scam
Hello
Its as SCAM!
The number is either usurped or re-directec to another number or even another country.
-506 (315) - 4544
http://www.numberinvestigator.com/phone/315-506-4544.htmlAvoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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