Aria press cq 60: Key board and touch does not work

The computer starts normally up to the password screen. On the first page of the window after the page password, the keyboard and touch pad fails. I have windows key will select the menu in Windows 10 and can select the programs Google, Word etc but I can not write or move the arrow. Anyone any ideas? It looks like a Windows problem.

No stores now so don't know how to proceed. Windows 10 installed a month with no problems until now.

Keyboard shortcuts to choose programs. It is possible to type in Word, but the touchpad does not work.

concerning

Unfortunately, with Win10, you get updates of driver installed without your knowledge and without your consent.  Win10 forums are riddled with people whose machines to work, but now they are no more - and when it is investigated to determine why, more often than otherwise, it is a new driver from Microsoft Update.

If you can, you should see if you can restore the drivers that are causing the problem.  And if this resolves the problem, then disable future driver updates by using the information in the link: http://www.howtogeek.com/223864/how-to-uninstall-and-block-updates-and-drivers-on-windows-10/

Tags: Notebooks

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