As 7612: 7612 OfficeJet printer fails to update

Hello

I have an officejet 7612, who continues to try to update web served before eprint and apps. He tries to update, fails with a message from the white screen of restart. It of now happening every day and is getting really boring. I can't stop him trying so I'm just constantly reboot the printer.

Please can someone help. This is driving me crazy

Thank you

Neil

-Very well, make sure first that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.
  4. When the printer is on, remove the power cable at the back of the printer for one minute.
  5. On the printer, click web services icon in the upper left corner of the screen.
  6. Click settings.
  7. Select updates.
  8. Check for Updates and disable the automatic updates.

Please let me know if it solves your problem. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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