Aspire gel mouse/Touchpad V7 - 482PG when connect power cord (Windows 10)

Greetings,

I'm having this strange problem in my V7 after upgrade to Windows 10:

When I plug the power cord of the keyboard and the touchpad and mouse gel (I use a Microsoft Bluetooth Mouse and touchpad in my V7 is a Synaptic).

-If I unplug the power cord, all thaws.

-If I plug the cord by moving the cursor, either with the mouse or the keyboard , then they don't freeze and I can work normally.

-Of course if I start the laptop with the power cord already plugged, everything works normally and if I unplug the power cord, there is no freeze.

The problem occurs only when the laptop runs on batteries and I plug in the power cord and the only solution is to move the mouse while plugging in the power cord. It's really annoying.

I installed all the drivers on the Acer support and page also tried several combination of new drivers older drivers etc. This never happened in Windows 8.1.

I don't know what else to try. I hope someone could help with this issue.

Thank you and best regards,

Miguel

Test the output of the power supply with a multimeter

http://www.atbatt.com/laptop-Chargers/how-to-test-laptop-adapter

Tags: Acer Laptops

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