& Assistance does not work in Windows Vista Home Premium

Hello
I have a laptop HP Pavilion with Windows Vista Home Premium 32 bit. Whenever I try to run the help function or using the F1 key or the Start Menu > Help and Support, it returns a message:-"help topic not found this content under construction .

We were able to retrieve the requested topic. »

Can someone help me how to solve the problem?

Thanks in advance

Asif

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Hello Asif,

Thank you for writing to Microsoft Vista Community Forums.

Have you tried to run the command at the elevated command prompt? To run the command at the elevated command prompt, follow the steps below:

1. open the start menu, click programs principally made, select accessories.
2. right click on command prompt, and then click "run as administrator ".
3. type the following commands in the DOS prompt window and press ENTER at the end
of each line:

REGSVR32 MSXML3. DLL/U
REGSVR32 MSXML3. DLL
REGSVR32 MSXML6. DLL/U
REGSVR32 MSXML6. DLL

(At the elevated command prompt command should not give us any error).

Restart the computer and try to access help and Support.

It will be useful.

Thank you and best regards,

Srinivas
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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