Assistance to support uninstalled automatically and now cannot install.
Hi, I'm on an Alienware 17 R3.
Support assist took me to some driver updates after which help Support was lacking. tried to reinstall support help to no avail. Each facility is the same termination dialog box
Rebooting did not help either. Tried system restore - came to help back Support-, but on opening the program ended by saying incompatible.
And then tried to install new and even dialog box
Online diagnosis now does not work because after system detects support help don't do not settle.
I am a frequent user of support help and Bank above strongly. Any help would be much appreciated.
Hello Akshay,
1. have you already attempted to reboot the system and then try to delete the folders and files completely? If this is not the case, can you please try to restart the operating system, and as soon as the operating system appears, try to delete the folder.
2. If the step above does not work can you open the administrator command prompt and run the following command: del /f /s /q /a "C:\". "
Some of the files are maintained for a successful uninstall and that is why you are not able to install properly. If the steps above do not work, we will have to use process Explorer tool to identify the process of locking these files. We will look at this later
Also, can you please confirm if Dell Support help Agent has been correctly uninstalled system?
Thank you
Christelle
Tags: Dell Products
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