at & t u-verse, & having problems connecting my Officejet 4500 to my current wireless network

Hello

I just got an Officejet 4500, and I am unable to connect it to my current wireless network.  I'm AT & T U-Verse so I use 2Wire equipment.  I have a Mac Book Pro, and I'm on Mac OS X operating system 10.5.8.  When I try to connect, I get an error message saying something like "Failed to connect."

In the past, I had problems connecting my Airport Express to 2Wire.  In order to make it work, I connected the router 2Wire and changed the WPA - PSK (TKIP) security settings and WPA2 - PSK (AES) to just WPA2 - PSK (AES).  My Airport Express was able to connect without any problems.

Please help me to connect my Officejet 4500 to my 2Wire router.  I note also that I'm not really tech savvy so I need instructions are written in simple terms.

Thank you in advance for your help!

Marc-Antoine

Tanisha Hey! Try as part of this support document: AT & T 2Wire routers: "Login failed" or "Can't find printer" Message, or cannot connect to a wireless network

I hope this will get back you on track!

-Sean

Tags: HP Printers

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