At the start, receiving the message "Primary Drive 1" not found on Dell Dimension 2400 desktop

Original title: primary drive 1 not found

I'm helping a senior Windows user with a problem on his desktop Dell Dimension 2400.  At the start, he gets the message "Primary Drive 1" not found.  Can someone point me in the right direction as to what measures to take next?

THX,

Mike T goes.

Hi Mike t. in Virginia

You can check out the following link and try the steps suggested by Samhrutha G, Support Engineer, December 3, 2010 and check if this may help:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/primary-hard-disk-drive-1-not-found/fa3e591f-daeb-47bf-8f6f-3238f9507b6a

Hope this information helps.

Tags: Windows

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