ATA 190 with FAX

Hello

I have a fax (Brother FAX-2920) connected to an ATA 190 and I can't send or receive faxes.

My CUCM is connected to the PSTN gateway with a SIP trunk.

FAX ==> ATA190 == SIP ==> CUCM == SIP ==> 2911PSTN-GW ==> E1

What I've done so far:

-Reduced the rate of baud to the minimum on the fax

-Active Fax Error Correction Mode option substitute on the ATA port

-Collected traces with RTMT. The show of debugs which the CUCM has not received all the digits dialed with the fax machine. For example, if I dialed the number 00123456789 with the fax machine on the trail I see that the 001345789 number is composed or 0012345678 and so on...

Could you please help me with this problem? I'm out of ideas.

Thank you in advance.

Thomas.

You have reached BugiD CSCuj09108

You will need to log a call with TAC to get a fixed firmware. (There is a, but the last time I checked it was not public)

GTG

Please note all useful posts

Tags: Cisco Support

Similar Questions

  • ATA 190 analog telephone adapter will work with system CUCM version: 10.5.1.10000 - 7

    Hello

    I have a Cisco Call Manager System version: 10.5.1.10000 - 7

    I would like to ask will it's work with ATA 190 for Fax analog phone adapter or not

    I need to configure the fax server or receiving and sending faxes and it can work or not

    Thanks :)

    ATA 190 will work with CUCM 10.5 for the ATA 190 for FAX Setup Please check the following

    http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/Cata/190/1_0/English/...

    HTH

    Manish

  • MFP: MFP with fax to email/smb

    Looking to buy a Mono Laser multifunction with Fax E-mail/smb feature.

    Anyone know what models are available?

    Hello

    You are right, that the M521 doesn't provide any fax capabilities of the computer.

    For a Mono Laserjet Printer, M426 series would be an option, but it offers no direct and digital fax software interface digital repository, which means that you can install the software and run the digital Fax Setup Wizard to set incoming faxes to a computer, it don't offer digita direct deposit capabilities such as fax eail or a SMB network file :

    http://store.HP.com/us/en/PDP/printers/HP-LaserJet-Pro-MFP-m426fdw-f6w15a-BGJ

    Another option, I can think of is the series HP Pagewide who offer these features, but these are companies scheduled inkjet printer not monochrome color so that perhaps will not be an option for you...

    There they offer direct fax, e-mail or smb shared folder, archiving, but it uses 4 cartridges:

    http://store.HP.com/us/en/PDP/printers/HP-pagewide-Pro-477dn-multifunction-printer-d3q19a-B1H

    Hope that these options meet your needs,

  • Printer with Fax

    If I buy a printer with fax capacity how it connects to the outside world?  Telephone line, via computer?

    Hello

    Your question is very general so that my answer is also very general. You need a good MFP and a service such as eFax. eFax will tell you how to set up (also depending on your MFP).

    Kind regards.

  • How to open the files .fxm and .fxr with fax windows 7 & scan?

    How to open the files .fxm and .fxr with fax windows 7 & scan?  These faxes have been received when I had Windows XP.

    Hello

    A file with FXR and FXM file extensions is a Document received from WinFax.

    You can open the FXR and FXM file by double clicking on it and let your PC decide which default application should open the file.   If no program opens, the FXR and FXM file, then you have probably an installed application that can view and/or edit FXR and FXM files.

    You can use a Notepad or another text editor to open these files.  Number of files is files read-only, which means little matter file extension, a text editor may be able to view the contents of the file properly.  This may or may not be the case with FXR and FXM files, but it's worth a try.

    How a FXR and FXM files:
    There are two ways to try to convert a file to a different file type:

    a. open the FXR file in its default program and choose to save the file open in another file format.

    b. use a softwarefrom online file conversion to convert these files to another file format.

    Note:
    using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    Thank you

  • Scanning with HP all-in-one printer with fax and scan Windows in Windows 8

    When you install a printer driver in Windows 8, you can scan from your computer without having to install any additional software to HP. This is particularly useful if you want to or not does not require the full functionality software or if your printer does not have a driver to scan for Windows 8.

    Windows Fax and Scan uses a Microsoft Service called WIA (Windows Image Acquisition) to capture an image from the scanner and allow you to save without the need for additional drivers.

    In addition, Windows Fax and Scan cannot scan to PDF.

    Learn how to analyze with your all-in-one printer from HP using Windows Fax and Scan.

    If you have problems using Windows Fax and scan with Windows 8 make a post below. I hope this helps anyone looking for an alternative method of scanning in Windows 8.

  • Problems with fax after loading software

    I had my HP 4500 for awhile.  Never had any problems with the fax.  A few days ago I finally loaded the software that comes with it, and now my fax machine doesn't seem to be able to receive.  The rings of the machine about 5 or 6 times, it seems that this connection is, but whenever I get "failed"...

    Any suggestions would be greatly appreciated!

    Hi suzduell,

    Follow the steps outlined in the document below.

    http://support.HP.com/us-en/document/c01956630

  • Problem with Fax

    Yes, I have a HP Officejet 4500 all-in-one and recently we have improved our Pc and the Pc that we had had no connection on the rear of the machine to connect line. So we installed a separate line in the House of the machine but still can't fax or receive fax, that he enters my phone line on the answering machine, but I put the settings I have no answer on the line with the machine but, I still can't get it to work for the fax, everything else works fine on it.  You have any suggestions that may fix the problem where I can use the fax as well something will be greatly appreciated? I did a test fax and everything.

    Could you change the answering machine to 4 rings and the fax machine rings to answer 6.

    Also consult the distinctive ring pattern and change of triple Crown on ALL RINGTONES.

  • can't get fax to work on 8500 a... using type of phone cord appropriate with fax error...

    has tried all possible configurations... 2 new cables and still nothing... past the fax hardware test, test socket connection wall, telephone connected to the appropriate port on the tests fax then fails with the help of correct type of phone cord test... any help would be much appreciated as I only want to use all the rest not disturbed fax function even if everything else works fine.

    What type of telephone service you have? Analog or digital?

    Also make sure that your phone cord has only two wires.

    Discover this document especially if you have phone service VoIP / DSL.

    Thank you!

  • HP laserjet pro m127mfw: problem with fax

    Print Fax page 1 stays on the screen of the printer, even if I unplug the power and the cable from the computer.  Once, it will print the last fax received.

    Hi @Kathmanu2,

    Thanks for joining the Forums of HP Support for a solution to your problem of fax.

    I understand that your are using a HP LaserJet MFP M127 with computer Windows 10 Pro and when you receive a fax the display stops at 'Print Fax page 1', then you need to disconnect the cables and it prints the last fax received when you reconnect them. I would like to help with that.

    Looks like the printer memory is full. A the NVRAM initialization is necessary in order to empty the memory.

    I'll send you a PM with information necessary reset. If you are unsure how to check your PMs, here is a post that can help - How to check your messages.

    Please let me know if that solves the problem, or if you need assistance.
  • C410 Photosmart all-in-one with fax series problem

    My Photosmart Premium FAX e-ALL-IN-One c410 series does not receive faxes.  It is on the automatic response and the phone rings (with a fax signal), but it does not pick up. Can you help me? I was able to send a fax the other day, but before that was a little more difficult.  I ran the test fax several times and he said: it is spent.

    Hello

    Here is a document that will help you check your fax settings and solve your problem. Since you have already performed the fax test, you can go directly to the #2 Solution.

    http://support.HP.com/us-en/document/c01632148

    Good luck!!

  • Problem with FAX Setup dialog box

    When I start, a box dialog indicates that WIndows is trying to install a fax MACHINE and I have to go to the Manager end tasks now.  I don't want that, I didn't ask for it, I don't have the disc for it.  How can I get rid of him.  Microsoft doesn't make it easy to communicate with them.

    Hi Babs336,

    1. Did you the latest changes on the computer?
    2. Have you recently tried to install the Fax on the computer?
    3. When was the last time it was working fine?

    Method 1

    If you want to remove the computer's fax services, then try the steps mentioned.

    (a) click Startand then click run.

    (b) copy and paste or type the following command in the Open box, and then click OK:

    appwiz.cpl

    (c) it may take several seconds for your computer to compile a list of programs. The dialog box Add / Remove Programs opens.

    (d) click on Add/Remove Windows components on the left of the list of programs to start the Windows Components Wizard. This only lasts several seconds.

    (e) in the components list, clear the Fax Services check box, and then click Next. The installation program uninstalls the computer's fax services.

    How to enable and configure the fax service in Windows XP

    http://support.Microsoft.com/kb/306550

     

    Method 2

    If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.

    I suggest that you put the computer in a clean boot state and check if it helps.

    To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    See section to learn more about how to clean boot.

    How to configure Windows XP to start in a "clean boot" State

    http://support.Microsoft.com/kb/310353

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    (a) click Start, type msconfig in the search box and press ENTER.

    (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

    (c) under the general tab, click the Normal startup option, and then click OK.

    (d) when you are prompted to restart the computer, click on restart.

  • use of the correct type of phone with fax cor-

    Installation 7520 Photosmart all in one printer. Reading the posts previous to the forum and no explain why I get this error message when you try to get the fax configuration. (You do not use the appropriate phone cord type).

    I AM using the cable supplied with the printer. I tested with and without telephone set. When I plug a phone and connect it to the 2 - ext, I get a dial tone and dial out on a clear line.

    The printer is connected directly to a wall phone jack with no intermediate devices by using the line 2-wire provided. I get a PASS on the fax connected to the wall outlet active.

    I have seen this error before fax reports, but often the fax system still works.  You test the send/receive faxes, or you have just run the Test of fax on the printer?

    If you want to test your fax service please take a look at the HP Fax Back System Test service forum thread found here.

    I would like to know if the printer is successful or not in the send/receive faxes.

  • 410 HP Photosmart Premium a with fax

    printer error 0x610000f6 General

    The error code you provided is an indication for a Jam of transport in this printer. Please see the document located here for steps to help resolve the transport jam.

  • set of fax for HP Officejet Pro 8500 has more with the Mavericks BONES (10.9)

    Utility HP via a wireless network see Configuring fax correctly.

    Printer and scanner works fine.

    Under "Add a printer" in system preferences, the fax feature does not appear as an option.

    all functions has worked well with OS 10.8

    have transformed the firmware update 8/13 and reinstalled drivers 10.8 but found none for 10.9

    Any suggestions are welcome.

    Hello

    Have you tried updating your software for the Mavericks?

    If you run Apple Software Update provides with something new.

    Please try the following fix:

    http://support.Apple.com/kb/DL907?viewlocale=en_US&locale=en_US

    Under 'Add printers and Scanners', the device should appear with 'Fax' at the end of the model name.

    I hope this might help.

Maybe you are looking for