ATAPI DVD A DH16AYH ATA Device read DVD but not CD

Similar Questions

• MEDIA IN CD/DVD DRIVE IS NOT READABLE (ATAPI DVD A DH16AYH ATA DEVICE) IS IN THE DRIVE OR THE MEDIA FORMAT IS NOT SUPPORTED

  I recently had to change the map media on my pc and now I can't get the cd player to read any CD or DVD, now I get this message when I run the troubleshooter of hardware and devices "MEDIA IN the READER of CD/DVD IS NOT PLAYS (ATAPI DVD A DH16AYH ATA DEVICE) THE DISC IS EMPTY OR THE MEDIA FORMAT IS NOT SUPPORTED" I have windows vista.
  Thank you

  Hi Euro Italia stone,

  Thank you for your message.

  What is the make and model of the press you card changed?

  You can try the DVD drive in another computer to see if it's a failure?

  What is your computer make and model?

  I suggest you check the cables connected to the training to see if they are loose.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• DVD/CD drive will read DVD but not CD

  My DVD player plays DVD but not CD.  Whenever I try to play a CD, the player is a kind of hum noise.  Finally, the Player opens and a popup tells me to insert a disc.

  I tried a system restore and the automated Microsoft fixit tool.  Nothing has worked.

  I use Vista Ultimate.

  Any ideas?  Thank you.

  Hello

  Step 1: Please make all underneath the same if you've done it before as it's often the total of the process which
  solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
  that the troubleshooter does not, and those who "could" be the cause.

  Check with your system manufacturer Maker and device for possible firmware updates and the good
  Your player registry entries.

  Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
  other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
  a person with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Reads dvd but not cd

  Here most of the issues have the opposite problem - can read CD but not dvd.  I recently had my computer cleaned using "easy Support. Before that, the computer can read both. Could it be the problem? Any help will be appreciated.

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  Hello
   
  The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
  
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641/
   
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Satellite A50 will record on Dvd, but not on a CD - power calibration error

  My Satellite A50 will record on Dvd, but not on a cd. It happens with power calibration error after about 5% of the record.
  The drive used to save at all!

  --> Power calibration error is a mistake known to me.
  I've read on various sites several suggestions and comments and the power calibration error appear because the lens of the drive can not calibrate correctly.
  It is a hardware malfunction and unfortunately nothing :(

  You will need to replace the drive

• Model BDP-S350 will play the dvd but not a blu - ray disc

  So far has never had a problem with my blu - ray player.  The last time I used the player, I watched a dvd movie.  I tried t watch a disc blu - ray today and I kept getting the error message "cannot read disc - unknown.  I tried 5-6 different blu - ray discs.  I made sure that the firmware has been updated and I followed the troubleshooting guide.  Nothing has worked.  It will play DVDs but not blu - ray discs.  Does anyone have a solution?

  Hi jfniep!

  You mentioned that he doesn't play Blu - ray discs? Can I know the title of the Blu - ray disc movies? It's happening on all Blu - ray discs you include those who played before?

• To play DVD but not CD

  I can play DVD but not CD, what's the problem?

  I can play DVD but not CD, what's the problem?

  ===============================================
  It looks like your optical drive may must be repaired or replaced.

• DVD drive reads CD but not DVD.

  I use a laptop Gateway M - 151 X with an Optiarc DVD RW AD - 7640 A ATA device. The player is no longer plays DVDs, although it does not read CD. I have read through similar problems on this site and tried to follow the advice given there. So far I have uninstalled the driver (and reinstalled by rebooting) and removed the UpperFilters and LowerFilters in the registry. I also ran this Mr Fixit: http://support.microsoft.com/gp/cd_dvd_drive_problems, who told me that the problem was fixed when I ran with a CD, but he told me that the disc is unreadable when I ran fixit with a DVD. Other suggestions (for example in the selected answer here: http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/f388ca10-ba0b-4aa6-8f0d-be24034ada3b) do not seem to apply. Is there anything else I can do in addition to open up the computer and check the cables? I don't know what to look for and won't cause other problems.

  I don't know if this is related, but I also ran this Mr Fixit: http://support.microsoft.com/gp/hardware_device_problems, who told me he had a problem with the card Microsoft 6to4 driver, which he is then fixed by put it back automatically.

  Get a DVD cleaning disc and use it to wipe the drive.  Your drive uses different leaders internally to read CD and DVD so if one works and the other does not, a dirty car may be the cause.

  "mgon9894" wrote in the new message: * e-mail address is removed from the privacy... *

  I use a laptop Gateway M - 151 X with an Optiarc DVD RW AD - 7640 A ATA device. The player is no longer plays DVDs, although it does not read CD. I have read through similar problems on this site and tried to follow the advice given there. So far I have uninstalled the driver (and reinstalled by rebooting) and removed the UpperFilters and LowerFilters in the registry. I also ran this Mr Fixit:http://support.microsoft.com/gp/cd_dvd_drive_problems, who told me that the problem was fixed when I ran with a CD, but he told me that the disc is unreadable when I ran fixit with a DVD. Other suggestions (for example in the selected answer here:http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/f388ca10-ba0b-4aa6-8f0d-be24034ada3b) do not seem to apply. Is there anything else I can do in addition to open up the computer and check the cables? I don't know what to look for and won't cause other problems.

  I don't know if this is related, but I also ran this Mr Fixit: http://support.microsoft.com/gp/hardware_device_problems, who told me he had a problem with the card Microsoft 6to4 driver, which he is then fixed by put it back automatically.

• Satellite M30: Mat * a UJ - 820 s read DVD but not CD

  I have a Toshiba Satellite M30 and I have problems with my carpet * CD/DVD UJ - 820 s player.

  I had to do a full restore due to a virus problem, and now the reader can not read any CDs.
  I can read movies DVD and load/use of programs to DVD but when I try to use any media CD (load programs, play music CD, burned CD playback) it gives me the error "D:\ is not accessible. Incorrect function. »

  I looked on the forums and have tried to remove the drive from the hardware Manager, tried to change control of the IDE and have downloaded the latest orders that I could find.

  Any help please!

  Hello

  tried a Firmwareupdate for the reader? At this address you can get the latest update if it is not already:

  http://Forum.RPC1.org/dl_firmware.php?category=15&manufactor=18

  So if the problem persists, then your only option would be to contact a local service partner. They will probably check your disk for physical errors.

  Welcome them

• Satellite A100 PSAA9A - can read DVD BUT not CD with Windows XP

  I use a satellite A100 PSAA9A computer laptop and I started having trouble with the CD/DVD drive. It was working fine until yesterday when he decided not read no matter what CD I get the message asking me to insert a disc, when there is a CD in the drive. It still reads DVD good.
  I don't know if he has anything to do with the download of the updates of Windows XP because the troubl seems to start after I did.
  Is there somewhere in the creation for the player who controls this? Also when I run the troubleshooting test it always ignores the test of this drive.
  I'd appreciate any help.
  See you soon

  Optical drives, DVDS, has some different faces to work with CD and DVD, but objective and optics are the same. He had arrived, when in one two heads become a dust or something else. I thing that you must visit the Service and your disk cleanup. But do not use a cleaning disc!
  PS. Windows updates, as and OS, are not issues.
  Make sure it's easy - attempt to start bootCD (not BootDVD) with anyone by pressing F12 at startup. If the running machine - it's Windows, if not - DVD player.
  See you soon

• My CD/DVD drive reads CD but not DVD

  Hi all

  I have a TSSTcorp CDDVDW TS-L633M DVD player in my laptop and after about 6 months of use, the drive stopped reading/writing DVD. It still reads CDs fine and sometimes will read a DVD completely (without provocation and without warning...!) but is very skittish and stops randomly just to play a DVD. Often, the player will eject and give an error message tells me to insert a disc. I don't know what to do.

  I am running Windows Vista 32-bit. I tried to run the Microsoft Fixit application, which recognizes that the drive is unable to read DVD but offers nothing more useful than and doesn't solve anything (despite its name...). I've read through a number of different forums and have found a range of advice: replace the disk, uninstall and reinstall the drivers or editing the registry. What should I do to solve this problem? Naturally, I would prefer not to have to replace the drive itself, but if it's the only way...

  Thanks in advance!

  Mangi

  The registry thing only works if the drive is completely AWOL from the system so that it does not appear as a drive in "My Computer"... not your problem. The DVD and CD using different lasers and it is not uncommon to go wrong and the other not. You can check the operation of the DVD trying to boot from a bootable DVD. If you can not drive is bad and needs to be replaced. If it works sometimes and not others it could just need a good cleaning with a DVD lens cleaner.

• can read DVD but not CD but I have previously tried many ways, but in vain

  It's something that's happened recently, I can still burn DVDs but the CD is not recognized at all

  Hi tommytommytom,

  1 when was the last time it was working fine?

  2. did you of recent changes on the computer?

  3. what happens when you try to insert the CD in the drive? You receive an error message?

  4. What is the number of brand and model of the DVD player on the computer?

  5 have you tried the fixit tool provided in the previous post?

  If the previous suggestions don't fix the issue, then I suggest that you install the updated drivers for the DVD player by visiting the site of manufacture of the disk and check if that helps.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I can listen to music when I play the DVD, but not what the people say.

  I'm running an Inspiron 1525 with Vista. When I put the DVD to play in Windows Media Player, I can hear the music on the DVD, but nothing that people say. I tried to plug in headphones and readjust the speakers, but I can still hear nothing but the music. This happens on every DVD, but I have no problem with the CD.

  Thank you

  Kathleen

  Hi Kathleen,.

  I suggest you try the following steps:

  Step 1: Change the settings in Windows Media Player volume and control; Follow the steps mentioned in the link below

  Change-volume-settings-in-Windows-Media-Player

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-volume-settings-in-Windows-Media-Player

  Step 2: Check if you have all parameters related to playback of DVD in the software Sound\Audio that may have installed you.

  Step 3: check if you can play DVDs in Windows Media Center

  Play-a-CD-or-DVD-in-Windows-Media-Centre

  http://Windows.Microsoft.com/en-us/Windows-Vista/play-a-CD-or-DVD-in-Windows-Media-Center

  Step 4: Check if the DVD work fine on another computer to eliminate any problems with the DVD itself.

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Gateway M series Optiarc DVD RW AD-7640 has ATA Device read any CD/DVD

  I have a gateway M series, and my dvd rw optiarc dvd rw ad-7640a ata would not read any cd or dvd, pls help!

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• Has my Optiarc DVD RW AD-7200 ATA device (slot 0) does not work.

  It shows a code 39 (Windows cannot load device... driver driver may be corrupted or missing).  Can I just download a new driver from device and install or I buy?  If so, is there a legitimate site for this sort of thing?  Sorry for the newbie question.

  Hello

  Code 39 means that the driver is corrupted or missing.

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  --------------------------------------------------------------

  Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
  are you can reinstall the 'old'. Many use Windows default drivers however some special aura
  ones. Also check the website of the manufacturer of the car.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">