Attempt to update a compaq presario desktop computer gifted under XP I get error code 80040402

Original title: error code 80040402

Hello, I try to update your desktop presario compaq gifted running XP home, sp2. It will not update via windows update, because the active x controls are is wrong DURATION or blocked. I can also not ugrade higher than the vesion IE 6. any ideas?

Hello mccscott,

I suggest you try the Microsoft FixIt for problems with Windows update.
http://support.Microsoft.com/mats/windows_update/

I suggest you try following the steps manually and check if it helps, here is the link:

http://support.Microsoft.com/kb/822521

Let us know if that helps.

Marilyn

Tags: Windows

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