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• How can I go online to check/change your billing information. are all I'm offered product information

  How can I go online to check/change your billing information. are all I'm offered product information

  Hello

  Please refer to this article: https://helpx.adobe.com/creative-cloud/kb/change-account-payment.html

  Let us know if this helps!

• Paid the required version for functions that eliminate the details and sensitive information?

  We have downloaded version 11 of Acrobat and we need to remove sensitive information such as the details of the property and anything else relating to the documents that we do not want the end user to see. I know that it is possible to right click the icon of the Office for the paper, but with the help of this process does not remove completely all the information that we want to. I just watch the tutorial on how to remove sensitive information by using the function 'protection' (writing), but I don't see the same list of options on my version of acrobat. My guess is that these features are available on the paid version. Is this the case? Also, is it possible to set up acrobat so that by default, all of the sensitive information in the document and icon properties are deleted? We find that if we create a Word document and remove the icon properties and any other sensitive information, to remove that info again on saving in PDF format. The PDF file displays the info we do not want to send and I have tried different methods to remove the icon properties, but he seems to have no effect. Thank you for your help.

  The writing tool is only available with the professional version of Acrobat.

• How do I know which extracts are used in the sequence

  Is there a way to tell if the clips in your project Panel are used in the current sequence? other than will for throughone search options. Can I somehow insert a column in the project Panel that would have activated, use the clip?

  Thank you

  Look in the Panel project to "use video" or "audio".  It will tell you the number of times that a clip has been used.

  The mouse click on the arrow next to it, and it will tell you the sequences in which it was used.

• Running game - this version of the file is not compatible with the version of Windows you are using. Check your computer's system information to see whether you need a x 86 (32 bit) or an x 64 (64-bit) version of the program

  I'm having the same problem that is described in this topic: http://social.answers.microsoft.com/Forums/en-US/vistagaming/thread/f15edea1-f88f-492e-bb42-4db2b06fdf05

  My error message is: "this version of the file is not compatible with the version of Windows you are using. Check your computer's system information to see whether you need a x 86 (32 bit) or an x 64 (64-bit) version of the program and then contact the software publisher. »

  I tried to run the program in question (Castle of the winds) in each mode of compatibility that is on the list and it is giving me this error message every time. Other people have managed to get the program to work, so I don't know, it does not work on Windows 7, but I can't make it work for me.

  Help?

  Hi autohaptic,

  (a) on the computer what Edition\Version of Windows 7 operating system do you use? What type of system? 32-bit or 64-bit

  If you are running Windows 7 64-bit operating system, you can install the 64-bit computer game program.

  (b) on the computer which the castle of the winds game version are you running?

  I want to clarify, if you try to install the program or trying to run.

  Step 1: Put the computer in a clean boot, and then try to run the game

  Follow step 1 in the link below,

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Important: n ' forget not the computer to start normal follow step 7 in the link.

  You can consider the right version of the game for your computer relocation program.

  Make older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• "This version of this file is not compatible with the version of Windows you are using. Check your computer's system information to see if you need a x 86 (32 bit) or x 64 (64-bit) version of the program.

  Hello

  I seem to be having problems when you try to install a program on my Windows 7 that allows to launch on my Windows XP and Windows Vista. I used the tool to solve compatibility problems and selected these settings in the CONFIGURATION file, but nothing seems to work the error message I get is as follows:

  "This version of this file is not compatible with the version of Windows you are using. Check your computer's system information to see if you need a x 86 (32 bit) or x 64 (64-bit) version of the program, and then contact the software publisher. »

  Is it possible to set my computer to allow this program to run successfully? Any solution would be greatly useful.

  Hello Rdforbe,

  The problem is a software that was created for Windows 95, 98, and Windows XP has no way to work correctly with an operating system that didn't even exist when the software was written. However, the error message you get normally means that you have a 32-bit software that you are trying to install on a 64-bit system.

  To find out if your computer is running 32-bit Windows or 64-bit, follow these steps:
  System opened by clicking on the button start , by clicking on the Control Panel, click System.
  Under system, you can view the system type. This will describe if you have 32-bit or 64-bit.

  You can also try compatibility mode.

  If the program is not compatible, then you try to install and run the program in compatibility mode.

  Use the following steps:

  (1) right click on the program

  2) click Properties

  3) click on the Compatibility tab

  (4) select run this program in compatibility mode and select Windows Vista or other operating system, the program has been run successfully.

  Check out the link here: make sure to run older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  If you are running Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and run your software in Windows XP.

  If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com), or any other software virtualization part 3^rd and install a separate copy of Windows XP (family or professional edition) for this purpose. You can find the virtualization software free that will run on Windows 7 Home Premium.

  I hope this helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Hi all OneHow can you buy an IBook UK not available in Indian store a store; When you change the status of your country, your billing information and credit cards won't work; is there a solution for this using the same method of billing.

  Hello world

  How can buy you an IBook of UK not available in Indian store a store; When you change the status of your country, your billing information and credit cards won't work; is there a solution for this using the same method of billing

  There is no solution, if it is not available in your area, you can't buy it.

• Your power plan information are not available. Access is denied. Not able to change the power plan options.

  Original title: why I can't change the options for when I close the lid of my portable computer?

  When I go to power options and change what happens when I close the lid, I click on change settings that are currently unavailable and it says "your power plan information are not available. Access is denied"and I can't change my options. I tried these two options:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/your-power-plan-information-isn ' t-available-cant/b39cfd71-2455-4400-83de-018ce7a18eef

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/error-your-power-plan-information-is-not-available/c32eba7b-3428-46FE-AFC5-0c3369d1ca8e

  but none seemed to work. Could someone please help.

  Dan

  If you're on a Samsung or Sony [he possibly also others], then there is a 'useful' utility, installed by the PC manufacturer that is inhibiting your ability to set power plans.  Quick start to type in the search box of the start menu & if such a utility exists then go ahead & turn it off - there is no unwanted side effects.  It doesn't help that you can't do yourself.

  For the other PC, navigate to the folder of the machine in all programs and search for any similar name - quick start, fast, mess-up-your-power sleep - options.exe, that sort of thing.

  Because the symptoms for the first time by people with this afliction is always - can't change what happens when I change the cover - I think you'll be right as rain when you have disabled the quick start.

  Let me know how you go,

  {I would say, 'Good luck', but you won't need luck.}

• You made too many attempts to answer your security questions. You can try again later or use your rescue email address to reset your security information.

  Hello

  My encounter with this error:

  You made too many attempts to answer your security questions. You can try again later or use your rescue email address to reset your security information.

  If you forgot the answers to your questions of security of Apple ID - Apple Support

• is it possible to use a desktip mail client to access your mail and are there fees

  Is it possible to use a desktop e-mail client ot access your email and are there fees

  Yes, it is possible there are there a some different free clients. There are also paid for both clients (MS Outlook for example).

  I hope this helps.

• Error message: "Windows Media Player cannot access the file. The file may be in use, you won't have access to the computer on which the file is stored, or your proxy settings are may not be incorrect. »

  Original title: problems of residential group after system recovery

  I started a homegroup on my computer.  I added another computer to the homegroup.  Everything worked fine until I had to perform a system recovery on the laptop that I used to start the homegroup.  I implemented the homegroup again, but I can't access the files on the other computer via Windows Media Player.  I get an error message that says "Windows Media Player cannot access the file. The file may be in use, you won't have access to the computer on which the file is stored, or your proxy settings are may not be incorrect. "I can access all the music files via Windows Explorer.  I have to start over with a new password?  Can I just create a new homegroup?  What other options do I have?  You can provide any help would be greatly appreciated.  Thank you.

  Hello

  Please follow the methods and check the issue:

  Method 1:

  Open the homegroup troubleshooting utility:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-HomeGroup-Troubleshooter

  Method 2:

  Why can't I access my homegroup? :

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-access-my-HomeGroup

  For reference:

  Homegroup: frequently asked questions:

  http://Windows.Microsoft.com/is-is/Windows7/HomeGroup-frequently-asked-questions

  Method 3:

  See the steps in "include a folder shared in a library" from the link below:

  Access to files and printers on other homegroup computers: http://Windows.Microsoft.com/is-is/Windows7/access-files-and-printers-on-other-HomeGroup-computers

  I hope this helps.

• use lightroom 5.7.1 does not all meta-information are copied when exporting images

  use lightroom 5.7.1 not all meta-information are copied when exporting images: City and country are not copied, even if this information is displayed when I open the original file in photoshop. If I export this file through lightroom, the information disappears.

  Anyone know how to fix this?

  In the export dialog box, go to the metadata section and make sure that you have disabled "remove location information.

• Popup Windows LIve Mail Message to help protect your account information, please sign once again

  Windows LIve Mail Massege

  Pop-up message to help protect your account information, please sign once again

  Hello

  You will need to create a post on www.windowslivehelp.com for questions and assistance in connection with the Windows Live programs and services.

• Is it possible to save your project who keeps only files that are used in the order and get rid of files that you do not use?

  my project is at an advanced stage now, a lot of media loaded up and its got to the point where the project keeps "forgetting" his makes (the line goes to yellow when it should be green)

  I assume that this may be due to the face that I have a lot of media loaded upward there now, including many from the effects of exports which should be large enough

  so, I would like to save the project or export the project in such a way so that it retains only the bare minimum of files that im actually... better still, use if she maintained only the part of the files that are used and stripes out of the rest, but maybe it's wishful thinking?

  I also wonder if I could save the project, bringing files in a separate folder, only the files used in the project

  I'd love to, having someone take the time to clear this up for me.  Thank you

  Project Manager in the file Menu

  Backup first carefully!

• I use Windows Vista and want to know if there is a way to show all programs, devices or equipment that are using my internet connection.

  original title: internet connections

  I use windows vista home premium II edition and I would like to know if it is possible to view each program, material, device, etc., which is connected to the internet at the same time on my pc and I can vew all in the same window screen?

  Hello nephew0117,

  Unfortunately, there is no tool that would give you a report on what programs are using Internet connection on your computer.

  None of the devices use the Internet connection on the computer if you connect external devices.

  You can check the task manager that will give you information about what programs are running and you can check what programs use the Internet.

  You can also look for some third-party programs that will help you monitor it. You can use your favorite search engine to find it.

  DISCLAIMER OF THIRD PARTY SOFTWARE:
  
  Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.