Audio & CD/DVD drive not working only not with Vista

I have a laptop HP V6500 Pressario, with Vista Home Basic installed recently. I have two problems with my laptop:

1 > there is no sound, and I see the error "no audio device is installed" with a red cross on the "speaker" icon.
2 > drive CD/DVD is not visible in 'my computer '.

These two problems are persistent, but begin to work from time to time, say once 20 times when I turn on the laptop, I see the CD drive and also audio works, but these work only for about 10 minutes...

I tried the Dr.Fixit and it did not help and have also installed the latest drivers for my notebook to the hp site:
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=2093&LC=en&cc=us&DLC=en&sw_lang=&product=3550002

Any help to solve these problems is much appreciated... Thanks in advance

Hey riri,.
 
Try these steps and check the result.
Step 1: Delete the invalid registry keys
1. Click Start, type regedit and press to enter. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
2. in the navigation pane, find and then click the following registry subkey:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
3. in the right pane, click UpperFilters.
Note: You may also see an UpperFilters.bak registry entry. You don't have to delete this entry. Click UpperFilters. If you do not see the UpperFilters registry entry, you may still have to delete the LowerFilters registry entry. To do this, go to step 6.
4. in the Edit menu, click on delete.
5. When you are prompted to confirm the deletion, click Yes.
6. in the right pane, click LowerFilters.
Note: If you do not see the LowerFilters registry entry, unfortunately this content cannot help you further.
7. on the Edit menu, click on delete.
8. When you are prompted to confirm the deletion, click Yes.
9. exit the registry editor.
10. restart the computer.
 
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: see How to back up and restore the registry in Windows
Step 2: Uninstall any software CD/DVD burning.
1. Click Start, type appwiz.cpl and press to enter.
2. from the list of programs, select CD/DVD burning software and click on uninstall.
3. once the uninstall, restart the computer.
 
Step 3: Install device drivers in a new user account.
1. open user accounts by clicking the Start button, clicking Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.
2. click on manage another account.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. click on create a new account.

4. type the name you want to assign to the user account, click an account type, and then click on create an account.
 
I hope this helps.
 
Kind regards
Syed - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Dell laptop, Studio CD/DVD drive not recognized Vista

    * original title - my CD/DVD drive is Nowhere To Be Found. *

    AIA does not. I tried to burn a Cd but when I when to widows media player, it says "Pleade connect a burner and restart the player."

    I tried a few things already, but none of them helped.

    Ive tried:

    1 running the Microsoft Fixit tool (http://support.microsoft.com/gp/cd_dvd_drive_problems)

    2. find and surprised the UpperFilters and LowerFilters in regedit. (I was unable to find the UpperFilters and LowerFilters because they weren't there.

    3 not able to find reader of CD/DVD in Device Manager, but the 'Drives' tab is there and the only thing that iswdc wd12000bevs-60usto ata device.

    4. It also does not appear in my computer.

    I know the drive works because when I turn the laptop on I can hear the drive spin upward and I'm able to eject the drawer.

    Hello

    You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
    Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
    correctly.

    Several good info here:
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
    http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

    ===========================================

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Hi all. How can I manage the preferences that LR do not take up space on my MAC hard drive and works only on the external hard drive?

    Hi all. I am new and on a free trial right now.

    How can I manage the preferences that LR do not take up space on my MAC hard drive and works only on the external hard drive?

    Monthly payment included cloud storage?

    Peut I manage backups? And how?


    -Amir

    Hi amireos,

    Yes, you can create your workflow where you can keep all your images on the external hard drive and the Lightroom catalog file as well.

    If you start with Lightroom and then use the Destination location as external hard drive when you import your image of the external source such as a camera or SD.

    If you already have your Images on the Mac HD drive, then play all your Image on the external hard drive first and then import images directly from there.

    Finally, you can change the location of the Lightroom Catalog as well.

    Default location: folder on the Mac Drive HD, there is folder called Lightroom that you can move on the external drive too (however catalog Lightroom can't memory space as its only import previews of the images is not the real image and full)

    Once you move the file catalog Lightroom external hard disk, then you need to browse the catalog file when you launch Lightroom only once.

    See thread: LR catalog moving on external hard drive

    Let us know if it helps.

    Kind regards

    ~ Mohit

  • Pavilion Slimline s5-1020: DVD drive not recognized in Device Manager

    My rarely used DVD player no longer works. Here are the things I have seen/made:
    -J' updated to Windows 10. It may or may not have stopped working before the update.
    -I update Windows automatically, and everything seems to be in order there.
    -The DVD seems to be operational, insofar as you can hear it turn when a disc is inserted.
    -Setup recognizes, and it is enabled; It is not at all in Device Manager or in the file Explorer.
    Based on the things I've tried, there are indications that it may be either a hardware or a software problem (or both?):

    SOFTWARE PROBLEM?
    I followed these as much as possible:
    http://support.HP.com/us-en/document/c03370738#c03370738_NoDriveWin8
    http://support.HP.com/us-en/document/c03370738#c01895589_resetpower
    http://h30434.www3.HP.com/T5/desktop-CD-DVD-read-only/read-this-for-CD-DVD-drive-with-burning-Missin...

    -I got disconnected/reconnected the drive.
    -J' tried various DVD I knew to do.
    -I don't have to update the BIOS, given warnings.
    - Nor did I mess with registry filters.
    -J' tried to find a Microsoft Fixit solution, but the one referenced somewhere in these pages don't apply to this OS - I think it was for Win 7.  I tried MS Control Panel convenience stores, but none of them worked.
    So I can't say whether or not it is a software problem.

    HARDWARE PROBLEM?
    -J' have set the boot on the CD order in configuration and the desktop with Windows 7 HP Pavilion system repair disc - nothing happened, he went straight to the HD (even if I had turned off).  So that leads me to believe it may be a hardware problem after all.

    Do I have other options at this point, except maybe buy another drive?  And in fact if I do, it is possible that one does not work either?

    While you are not alone in this problem, here's a thread that deals with her.

    http://h30434.www3.HP.com/T5/desktop-operating-systems-and-recovery/CD-DVD-drive-not-detected-after-upgrade-to-Windows-10/TD-p/5172346

    See if that helps

  • Satellite Pro L20 - cd/dvd drive not responding

    Hello

    I currently have a Satellite Pro L20, recently my cd/dvd drive a work stoppage, and he comes back with the error message i/o device driver. It is impossible to read any form of cd/DVD. I can't explore keeps it the d: drive asking for a disc to be inserted.

    Thank you.

    I relly m not 100% sure if my advice will help you to solve this problem, but I recommend to remove the drive from the device and then Manager to delete the Upperfilters and Lowerfilters values completely from the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    Then restart the laptop and check if it helps it worth a try.

    Anyway if it doesn t help chances are readers equipment would malfunction. Maybe the s drive laser lens can not calibrate in the right position and, therefore, it of not possible to read or write CD or DVD.

  • DVD drive not visible in Windows 7 after upgrade

    I'm having a problem with my "model of dvd burner super multi: GSA-T40N.» Was known to work on laptop with Vista installed. After reinstalling Vista on the new hard drive and set to upgrade to Windows 7 Enterprise cd player does not work.

    That's what I know
    The device is detected in the bios and I can boot from it
    The device is not viewable in the computer once windows starts
    I searched on several forums that link to http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
    -This has not solved the problem.

    Searched the registry and there no low filters, when I delete the upper filters, and then raise the same problem occurs. Restocking the upper filters but the there is no lower filter.

    Have tried to update the driver but Windows tell me that I am using the best driver.

    Has been showing in Device Manager with a yellow exclamation mark with error code 10 - the unit may not start. After removing the drive to find the manufacturer it now does not appear in Device Manager but have power to the player.

    Help! It is a older laptop and have just replaced the hard drive, don't want really to replace the dvd drive.

    Thank you.

    First, find and install the motherboard chipset and other system for your notebook device drivers. The installation of Windows and Windows Update disc are unlikely to have the best drivers for your laptop and can not have everything for all or part of your devices.

    Check your laptop specifications and make sure that you install Windows 7 drivers.

    The manufacturer of the laptop could have first Windows 7 drivers. There are probably later and better drivers available.

  • DVD drive not read/write

    my dvd drive not reading/writing.its a matshita dvd ram uj - 850 s .windows vista sp2.sony vaio vgn ar 550u.its showing the CD/DVD I insert as empty. someone help?

    Hi dt6789,

    Please see the post below with a similar problem and fix possible:

    http://social.technet.Microsoft.com/forums/en/itprovistahardware/thread/57d84d2b-5dd5-4f37-BADC-9e784a24211c

    I hope this helps!

    Debra
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • my dvd drive not recogonising not any disk

    * O.T. > dvd player

    Hello

    my dvd drive not recogonising not any disk, I tried MS fixit but no resultsI.I use a Samsung dvd player in my Win 7

    Its possible that the cd/dvd drive does not, it can happen. Try a lens of dvd/cd cleaner to see if that helps.

    Make sure you have the latest drivers and software installed for the reader, if they are damaged, they may have to reinstall.

    If you haven't already done so, check out this article - https://support.microsoft.com/en-gb/kb/314060 that has a number of suggestions to try.

  • My cd dvd drive stopped working

    Thursday, my cd dvd drive was working fine.  Today, I tried playing a cd and my player does not recognize the discs I insert.  I can't reinstall my driver because the drive does not work.  When I run the diagnostic it says everything is fine.  Where can I find the driver online to re - install?


    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • XPS 1530 internal mic not working not not with Vista

    XPS 1530 internal mic not working not not with Vista

    Hello ThomasBarnette,

    Thanks for choosing Windows and thank you for providing an opportunity to help you.

    According to the description provided, it seems that you are having problems with the internal mic.  As I understand the internal microphone does not work.

    Download and install the drivers for the Chipset from the link below and check.

    http://www.Dell.com/support/drivers/us/en/04/product/XPS-M1530

    Answer to us if you are having problems with the internal MIC or any other issue of Windows, and I'd be happy to help you.

    Good day!

    Hope this information helps.

  • CD/DVD drives not working only not on the two PC running Vista, heeeeeelp!

    Hi guys, two PCs, which is new, both running Vista decided that the installed CD/DVD readers shouldn't work!

    The new PC reads a CD/DVD when inserted (lamps flash to recognize this is something), then nothing (Autoplay is configured to use iTunes ) so I'm going to, click on 'Computer' on the disc, and he says "insert a disc into the DVD drive (f) "

    So, I installed the MS auto fix jobbie and it says ' insert readable media...» "I've had (several store bought CD and DVD all failed to save) then I tried to search the upper and lower filter using regedit, but there is no file with this name in the folder on the drive.

    Device Manager indicates that drivers are up to date, and the device does not work, even though I have many distinguishing!

    Apparently, it is specific to Vista, but suggested courses of action left me with an even worse urge to kick the bloody things around the House that I had when I tried to play the CD in the first place, any help from you lovely people would be most appreciated. Thank you, James :)

    Hello

    If you have too many programs loading CD/DVD they can collide with each other as they
    competition for resources. These will be workload often pieces of themselves in memory at startup
    so it will have an effect, even if not to use. If you have installed some of these
    lately trying to uninstall it to see if it has an impact.

    --------------------------------------------------------------------------------------------------------

    This troubleshooting help:

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.

  • CD/DVD drive not working do not, but are there in my computer!

    To anyone who can help...

    I have a Dell Inspiron 1545 with vista, less than 9 or 10 months. Now, the problem I have is that the CD/DVD drive does not work it will opening and closing and makes two short sounds and what - not more. Before this happened I had installed Roxio and then I uninstalled it and since then him dosent drive works.
    And to answer most of your questions
     
    1... it appears in my computer
    2... it appears in Device Manager and that his work is
    3... I uninstalled it, rebooted and it reinstalled the drive itself
    4... I deleted the upper and lower and rebooted the laptop and still the same fillters.
    5... all drivers are up to date!
    6. I searched the web looking for answers, but none has the kind of problem I :(

    So, the only other thing that it would be maybe is just nackerd drive. but I hope not.

    Anyone have any ideas?

    Thank you.

    http://support.Microsoft.com/kb/314060

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Try the above; If that doesn't work correct hardware Vista drivers not repost in the Forum:

    http://social.answers.Microsoft.com/forums/en-us/vistahardware/threads

    See you soon.

    Mick Murphy - Microsoft partner

  • Satellite Pro A210 DVD Drive not working no-error code 39

    Hi all

    My Satellite Pro A210 dvd player does not load.
    When I looked inside, he showed an error code 39.
    I tried uninstalling and reinstalling but it still doesn't work.

    Any ideas?

    Hello

    To my knowledge, the 39 error message appears if the CD/DVD drive is not visible in my computer.
    You can try this workaround:
    Go to Device Manager and remove the drive CD/DVD from the list of devices.
    Then go to the registry (regedit) and remove upper and lower key filters:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    Then restart the device and test again
    I think this should help!

  • My CD/DVD drive stopped working... it is not recognized on my computer... I can't open the compartment either by ejection or manually

    I have a laptop HP... I rarely use the DVD player... someone suggested the BIOS to default and disable the VRAM... Who has sense and how I would do? I tried Microsoft Fixit, but it does not work... I uninstalled the PCI controller. er in the management of devices and Rebooted, without success. It's as if my drive just disappeared.

    Thanks for any help in advance

    Hello

    To manually open the drive:

    For the readers of the status bar:

    Sometimes they get stuck. There is a small hole on the front of the CD drive that you can stick a
    a paper clip that will release him and the reader to open.

    Create a trombone in car Opener
    http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

    Open a CD/DVD player with a paper clip.
    http://www.josepino.com/?open_cd-dvd_paperclip

    =================================

    For the readers of the slot:

    Check with the manufacturer of system on how do to eject the disc.

    Dell xps m1330 dvd drive will not eject cd inside<-- check="" these="">
    http://www.FixYa.com/support/t2643828-dell_xps_m1330_dvd_drive_will_not_eject

    Be careful as you may damage the player using the method below:

    You may need to get the driver to work 1 However, this could still work.
    http://www.tech-tweak.NET/2009/11/how-to-eject-STUK-DVD-from-slot-load.html

    The method used on the Mac could work
    http://www.YouTube.com/watch?v=wpWieIoBBrk

    How to disassemble the laptop (Dell XPS M1330)<--- voids="" any="" warranty!="" this="" is="" an="">
    http://ahwee.com/how-to-disassemble-laptop-Dell-XPS-M1330

    Also have heard double tape on a credit card or play can work.

    =========================================================

    For the reader does not:

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.

    Rob Brown - MS MVP: Bike - Mark Twain said it right.

  • CD/DVD drive not working after reinstalling Windows

    CD driver error

    Hi, I had recently formatted my pc (laptop) and everything was fine until I tried to use my cd/dvd driver. I tried to run a disk .iso that I burned and used in the past, but with no succsess. I thought that maybe it was damaged or something like that, but when I tried to play the Cd or other Dvd it them played normally... It also seems that I can't burn to cd/dvd do anything now... then it's a hardware or software problem? How can I solve it?
    PS.i check the cd in my other computer and Word very well...
    System: computer laptop vista 32 bit driver cd/dvd TS-L633A ACOO

    Hello

    you start from an ISO file

    Make sure you have the latest vista drivers for your computer which you can get your computer manufacturers Web site

    go to their website and look for a driver and software download section

    Enter your model number for the last look drivers vista then download and install

    If only it does not correct

    Try the microsoft 'fix - it' for your problem below

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    and read this information too

    http://support.Microsoft.com/kb/982116/en-us

Maybe you are looking for