Audio crash - IDT HD audio driver problem?

Audio crashes when you use it (going to basically just silent), even after the Reinstall driver (IDT HD Audio Driver). When restarting the PC, audio will work temporarily, and then down very quickly if there are several Chrome tablets with audio and also crashed by using only a single media player (Spotify). I have not received the error messages.  When this happens, I am also unable to change the level of average volume point-and-click and keyboard shortcuts.  I use a HP Envy laptop with 64-bit Windows 8.1

Through recommendations in previous posts, I had gone before my assignment. The diagnosis did not find any problems. Headphones also did not work. Volume settings and the speaker are correct. And re - install the driver did not work.

I did, however, decide to download and install certain optional Windows updates.  I use HP Support Assistant for automatic updates, but had not checked the optional updates in a few months (I think there are 4 available).  During these updates and reboot several times, the problem seems to be solved.

Thanks for getting back to me, if!

Tags: Notebooks

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